Dolly's Manor

5705 Corbett Circle, Santa Rosa, CA 95403

For more information about senior living options: (844) 490-3973

1 from 1 review
Assisted Living Board and Care Home

Overall Review of Dolly's Manor

Pros

  • pro He was moved to a much better facility.
  • pro The new facility offered a much-improved living environment.
  • pro Ultimately, he received care in a facility that was better suited to his needs.

Cons

  • pro The main caregiver was mean to him and ignored him.
  • pro The staff lacked proper training to handle someone with dementia.
  • pro There was no emergency plan in place for him during a fire.
  • pro The caretaker spent time on the phone with friends/family or watching TV instead of supervising him.
  • pro They refused to take him for a short walk when asked.
  • pro Medications mailed to the residence were lost more than once.
  • pro He was lonely and not treated as a priority by the staff.

Review

The situation described centers on a dementia patient living in a care setting where the family felt the care was deeply deficient on multiple fronts. The primary caregiver in that facility told the family that the patient was "mean" to her, and, as a result, she chose to ignore him. The family heard this claim directly and were distressed by the idea that a person with cognitive decline could be labeled in such a way and then left without the kind of responsive care one would expect. The sentiment expressed was that the staff should have been better trained to handle someone with dementia rather than dismissing his behavior or minimizing his needs through neglect.

A separate and troubling issue involved emergencies and planning. The family recalls a fire emergency in the area where the owner apparently instructed them to pick up the patient and take responsibility for him. What stands out in their account is not merely the directive itself but the absence of any credible emergency plan for the patient. The lack of a documented plan or assigned protocol for a person with dementia during an urgent situation left the family feeling exposed and uncertain about how to keep the patient safe under pressure. In their view, such planning should have been standard practice, especially in a setting that is supposed to care for vulnerable individuals.

Daily interactions with the staff added to the sense of neglect. Whenever the family visited, the caretaker was described as being on the phone with friends or family or otherwise occupied with television. The family contrasted those moments with the simple request that the caretaker take the patient out for a short walk or provide a moment of outdoor time or gentle activity. They were told that this could not be done, which painted a picture of an environment where the patient's small but meaningful needs for engagement and movement were routinely dismissed. The impression left was one of disengagement and a lack of proactive attention to the patient's well-being.

Another significant failing cited was in the area of medication management. Medications that were mailed to the residence reportedly became lost on more than one occasion. This detail underscored a broader concern about the reliability and attentiveness of the care team. When medications are mishandled or misplaced, especially for someone with dementia who may rely on timely dosing and clear administration, it compounds the risk and adds to a sense that the patient's health and daily routine were precarious rather than secure.

The cumulative effect of these experiences, the family said, was that the patient became lonely and effectively hidden away from the routines of positive social interaction. Unless a family member was physically present to visit, he remained in the house with little to no stimulation or companionship. The patient's isolation stood in sharp contrast to the care one would hope to find in a facility dedicated to supporting individuals with dementia. The family felt that the patient was not a priority for the staff, which amplified the emotional strain of witnessing someone with cognitive decline endure loneliness and a lack of supportive engagement.

Ultimately, the family found a turning point by moving the patient to a much better facility. The decision to relocate reflected a clear conclusion that the previous placement was not adequately meeting the patient's needs, both in terms of daily care and emotional welfare. The experience of moving him to a more attentive and properly managed environment brought a sense of relief and relief from ongoing concerns about his safety, daily routine, and overall quality of life. The contrast between the two settings underscored for them how critical proper training, consistent attention, and a thoughtful, proactive approach to dementia care can be to a patient's well-being.

In reflecting on this experience, the family emphasizes lessons that others might take to heart when evaluating care facilities for loved ones with dementia. The importance of staff training in dementia care, the presence of dependable emergency planning, reliable medication handling, and genuine engagement with residents' daily needs cannot be overstated. Their account serves as a stark reminder that the emotional and physical safety of people living with dementia hinges not only on the physical environment but on the mindfulness, responsiveness, and compassion of those entrusted with their care. The move to a better facility was, for them, a hopeful ending to a difficult chapter and a clear signal of what to demand in future care arrangements.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Dolly's Manor, located in the heart of Santa Rosa, CA, offers a warm and inviting board and care home environment designed to provide exceptional support and comfort for its residents. With a variety of essential amenities, including a cozy dining room, fully furnished living spaces, and beautiful outdoor gardens, Dolly's Manor creates a welcoming atmosphere for all.

Residents benefit from comprehensive care services tailored to their individual needs. The dedicated staff assists with activities of daily living, providing help with bathing, dressing, and transfers. Additional support includes medication management, meal preparation adhering to special dietary restrictions, and coordination with healthcare providers. Transportation arrangements are thoughtfully organized for medical appointments or outings.

At Dolly's Manor, the emphasis on community is evident through scheduled daily activities that engage residents socially and physically. The serene environment is complemented by high-speed internet access and an available telephone service to keep loved ones connected.

The location of Dolly's Manor enriches the living experience further—within close proximity to 5 cafes, 15 restaurants offering diverse cuisine options, 2 nearby parks for leisurely walks or picnics, and easy access to essential services such as 4 pharmacies and 35 physicians. Residents will also find entertainment within reach with a theater just down the road and three hospitals nearby for peace of mind.

With its commitment to personalized care and vibrant community life amid the charm of Santa Rosa, Dolly's Manor truly stands out as an ideal choice for those seeking assisted living solutions in a supportive environment.

Nearby Places of Interest

Restaurants

  • Kendall-Jackson Wine Estate & Gardens (0.8 miles)
  • John Ash & Co. (1.4 miles)
  • McDonald's (2.8 miles)
  • El Farolito (2.9 miles)
  • Ume Japanese Bistro (3.1 miles)
  • Taco Bell (3.3 miles)
  • KIN Windsor (3.6 miles)

Theaters

  • Airport Stadium 12 (1 miles)

Physicians

  • Frank L. Anderson, MD (1.4 miles)
  • Dana Michaels (1.4 miles)
  • Peralta Elizabeth Md (1.5 miles)
  • Ana L Pacheco-Clark, MD (1.5 miles)
  • Peter B. Brett, MD (2.5 miles)
  • Steven L. Wolf, MD (2.5 miles)
  • Helena A. Longin, MD (2.5 miles)

Hospitals

  • Sutter Santa Rosa Regional Hospital (1.5 miles)
  • Kaiser Foundation Health Plan (3.6 miles)
  • Kaiser Foundation Hospital (4.6 miles)
  • MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (5.7 miles)

Transportation

  • KaiserAir, Santa Rosa Jet Center (2.3 miles)
  • Sonoma Jet Center (2.3 miles)
  • Charles M. Schulz - Sonoma County Airport (STS) (2.4 miles)
  • STS Apron (2.4 miles)
  • Santa Rosa - SMART Station (5.8 miles)
  • Santa Rosa Transit Mall (5.9 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.6 miles)
  • Cafe Des Croissants (4.3 miles)
  • Taylor Lane Organic Coffee (4.3 miles)
  • Aroma Roasters Coffee & Tea (5.8 miles)

Pharmacies

  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.4 miles)
  • Kaiser Pharmacy East (3.6 miles)
  • Rayles Pharmacy (4.2 miles)
  • Peace In Medicine (5.1 miles)
  • CVS Pharmacy (5.7 miles)
  • Herbal Pharmacy (5.8 miles)

Parks

  • Keiser Community Park (3.9 miles)
  • Safari West Wildlife Preserve & African Tent Camp (4.6 miles)
  • A Place To Play (5.3 miles)
  • Old Courthouse Square (5.8 miles)
  • Rincon Valley Community Park (5.8 miles)

Frequently Asked Questions

Where is Dolly's Manor?

Nearby Communities

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