Heritage House-An Assisted Living Community

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  • Interior

    Two people enjoying a conversation at a restaurant table.

  • Decor

    A cozy living room with a stone fireplace, warm wood flooring, and modern decor.

  • Living Room

    A cozy living room with a sofa, armchair, and a coffee table, softly lit by a lamp in the corner.

  • Dining

    A communal dining scene with people enjoying a meal together, as a server attends to the guests.

  • Landscaping

    A residential complex with neatly landscaped gardens and colorful autumn foliage under a clear blue sky.

  • Kitchen

    A group of women posing in a kitchen.

  • Lighting

    A well-lit hallway with green walls and carpeted flooring, featuring furniture and an exit sign.

  • Patio

    An outdoor kitchen setup featuring a barbecue grill, wooden cabinetry, and a vibrant red umbrella shaded area.

  • Television

    A fitness room with exercise machines, chairs lined up against the walls, and a television mounted on a navy blue wall.

  • Painting

    A group of elderly individuals engaged in a watercolor painting activity.

  • Piano

    A man playing the piano indoors with sunlight streaming in.

  • Umbrellas

    A group of people enjoying a meal together under red umbrellas at an outdoor restaurant.

  • Nursing Home

    A community room in a nursing home with elderly residents in wheelchairs.

Heritage House-An Assisted Living Community

5200 Hollister Avenue, Santa Barbara, CA 93111

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
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Assisted Living Memory Care Respite Care

Overall Review of Heritage House-An Assisted Living Community

Pros

  • pro The reviewer highly recommends the place and notes that the staff were wonderful to their father.
  • pro Heritage House is described as a privately owned, medium-sized facility with caring staff and admins.
  • pro Heritage House easily ranked #1 on the reviewer's list after extensive research.
  • pro The reviewer wholeheartedly recommends Heritage House to anyone.

Cons

  • pro The management team is unprofessional and should learn to lead by example.
  • pro They overwork their employees.
  • pro They favor certain employees.
  • pro They do not care about their employees.
  • pro Management is getting worse over time.

Review

Heritage House evokes a spectrum of experiences from its visitors, with opinions ranging from glowing endorsements to sharp warnings. On one hand, there is a strong, heartfelt endorsement that paints the facility as a place of genuine care and compassion for an ailing parent. On the other hand, a very pointed critique warns potential applicants away, citing serious concerns about leadership, workload, and how staff are treated. Taken together, the voices reflect a facility that some see as a lifeline for a loved one, while others view the management practices as a significant red flag.

The positive account centers on a family member whose father received attentive, compassionate care. The reviewer begins with a clear and emphatic endorsement: "Highly recommend this place. They were wonderful to my Father." The narrative goes on to explain that the father moved here in 2011 after being diagnosed with Alzheimer's, underscoring the personal stakes involved in finding suitable care. After what the reviewer describes as extensive research into all other assisted living options in the area, Heritage House rose to the top, "easily" becoming #1 on the list. The description emphasizes a privately owned, medium-sized facility with caring staff and admins, suggesting that the size and ownership structure contributed to a supportive environment. The reviewer is candid that no place is perfect for someone with this disease, but the overall sentiment is that Heritage House is a highly commendable choice.

Further elaboration in the positive view highlights the culture of care within the facility. The reviewer frames Heritage House as a place where the staff and administrators are perceived as genuinely engaged with residents' well-being. The language implies a personal belief that the facility's private ownership and its medium size enable a more attentive, customized approach to daily life, routines, and health needs for people dealing with Alzheimer's. The closing sentiment is unambiguous: the reviewer wholeheartedly recommends Heritage House to anyone, acknowledging that dementia presents ongoing challenges but affirming that the facility stands out as a commendable option among its peers.

Counterbalancing this perspective is a strongly worded caution against applying to Heritage House. The warning uses urgent, emphatic language: "DO NOT APPLY HERE." The critic accuses the management team of being unprofessional and of failing to lead by example. A recurring theme in this account is that employees are overworked and that favoritism within the staff undermines a fair, supportive workplace. The reviewer asserts that management not only overextends workers but also shows a troubling lack of genuine concern for them. The claim that "they TRULY do not care about there employees" is presented as a core indictment, with the suggestion that conditions and treatment of staff have deteriorated over time. The warning invites readers to verify these concerns by asking around, implying that a broader consensus would reveal the same troubling patterns.

This negative portrayal focuses less on the residents and more on the operations behind the scenes - the leadership, workload, and internal dynamics. The sense conveyed is that, even if the facility can deliver compassion and quality care on the surface, persistent management issues and a deteriorating environment for employees could eventually impact the overall experience. The admonition to potential applicants is a practical one: the decision to consider Heritage House should be preceded by careful, perhaps even cautious inquiry, with an awareness that some observers see real flaws in how the place is run.

When viewed together, these two strands reveal a nuanced picture. One account emphasizes personal success stories, a family's trust, and a belief in a privately owned, mid-sized setting that can offer personalized attention to someone with Alzheimer's. The other account raises concerns about leadership behavior, workload, and employee morale, suggesting that the internal culture may undermine the very care that residents need. Neither account denies that dementia care is challenging and that no facility is perfect. Instead, they present a divided experience: a place that can be extraordinary for some families and problematic for others, depending on who you ask and what aspect of the operation they observe.

For readers considering Heritage House, the takeaway is to approach with both hope and due diligence. The positive perspective underscores the potential for excellent, compassionate care within a smaller, privately run environment. The cautionary view invites transparency about management practices, staff workload, and the overall workplace climate, all of which can influence resident care over time. In the end, the choice may hinge on direct experiences - visits, conversations with staff and residents, and a clear understanding of how the facility handles dementia care as well as staff welfare. The stories remind us that a facility's impact is shaped not only by its advertised strengths but also by how well it sustains a healthy, respectful working culture behind the scenes.

Features

Housing

  • 68 resident community capacity 68 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Santa Barbara Municipal (2 miles away) Santa Barbara Municipal (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage House is an assisted living community located in the beautiful city of Santa Barbara, CA. We provide personalized care and support for individuals in need of memory care and respite care. Our dedicated team of professionals is available 24/7 to ensure the safety and well-being of our residents.

At Heritage House, we offer a wide range of amenities to enhance the quality of life for our residents. Our on-site beauty salon ensures that our residents always look and feel their best. They can also enjoy their favorite TV shows through cable or satellite TV in their fully furnished apartments. Our community operated transportation service provides convenient access to nearby attractions and appointments. For those who wish to stay connected, our computer center and Wi-Fi/high-speed internet are available.

Mealtimes are a highlight at Heritage House with our restaurant-style dining experience. Our talented chefs prepare delicious meals that cater to specific dietary restrictions, including diabetes diet and special dietary restrictions. In addition to enjoying their meals, residents have the opportunity to socialize and build connections with others in the dining room.

Our residents have plenty of opportunities to engage in stimulating activities throughout the day. From fitness programs to resident-run activities, there is something for everyone at Heritage House. We also organize planned day trips where residents can explore local attractions with ease.

With convenient amenities nearby, such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals - our residents can easily access all necessary services while enjoying the tranquility of our community.

The well-being of our residents is always a top priority at Heritage House. With 24-hour call systems and supervision available, assistance with activities of daily living such as bathing and dressing is readily accessible whenever needed. We also provide medication management services to ensure that medications are administered correctly.

For individuals experiencing mild cognitive impairment or requiring specialized memory care programming, we offer tailored support designed to meet their unique needs. Our mental wellness program is designed to promote cognitive health and emotional well-being.

At Heritage House, we understand that transitioning into assisted living can be overwhelming. That's why our move-in coordination team is available to assist with every step of the process, making the transition as smooth as possible.

If you're looking for a warm and caring community in Santa Barbara, look no further than Heritage House. Contact us today to schedule a tour and learn more about how we can meet your assisted living needs.

Nearby Places of Interest

This part of Santa Barbara, California, offers convenient access to various healthcare facilities such as Hospitals like Health Action and Rehabilitation Institute at Santa Barbara, as well as pharmacies like Herbay Pharmac08256836 and Goleta Valley Medical Pharmacy. In addition, there are several reputable physicians and specialists located nearby, such as Wilhelm Overeem OD and Grotenhuis Pediatric Clinics. The area also boasts a variety of parks for outdoor recreation, including Tucker's Grove Park and Goleta Beach Park. For dining options, residents can enjoy popular restaurants like In-N-Out Burger and Luna Grill. Transportation options are easily accessible with Santa Barbara Aviation and the Santa Barbara Municipal Airport located nearby. Overall, this neighborhood offers a mix of essential services and amenities that would make it a convenient choice for senior living in Santa Barbara.

Hospitals

  • Health Action (0.2 miles)
  • Emcare Of California (3 miles)
  • Dr Tavinder Dhillon DMD (3.1 miles)
  • Cottage Children's Hospital (4.7 miles)
  • Rehabilitation Institute At Santa Barbara (4.7 miles)
  • Cottage Health System (4.8 miles)

Physicians

  • Wilhelm Overeem OD (0.2 miles)
  • Sansum Clinic Goleta Family Medicine (0.2 miles)
  • Bienstock Marc H DDS MD (0.2 miles)
  • Grotenhuis Pediatric Clinics (0.3 miles)
  • Richard E Hammond (0.3 miles)
  • Jackson Medical Group (0.3 miles)
  • Liza G Presser Belkin (0.3 miles)

Pharmacies

  • Herbay Pharmac08256836 (0.3 miles)
  • Goleta Valley Medical Pharmacy (0.3 miles)
  • CVS Pharmacy (0.8 miles)
  • Santa Barbara Care Center (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Santa Barbara Specialty Pharmacy (2.5 miles)

Parks

  • Johnny D. Wallis Neighborhood Park (0.8 miles)
  • Blueberry Hill Neighborhood Park (0.9 miles)
  • Tucker's Grove Park (1.7 miles)
  • Goleta Beach Park (1.9 miles)
  • Del Playa Park (3.9 miles)
  • Girsh Park (4.1 miles)
  • Arroyo Burro Beach (4.1 miles)

Restaurants

  • In-N-Out Burger (1 miles)
  • Taco Bell (1.5 miles)
  • McDonald's (3 miles)
  • Luna Grill (3 miles)
  • Freebirds World Burrito (3.2 miles)
  • Lure Fish House (3.3 miles)
  • Cajun Kitchen (3.5 miles)

Cafes

  • Old Town Coffee (1.3 miles)

Theaters

  • Fairview Theatre (1.6 miles)

Transportation

  • Santa Barbara Aviation (1.7 miles)
  • Santa Barbara Municipal Airport (SBA) (1.9 miles)

Places of Worship

  • Hope Community Church (3.2 miles)

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