Synergy HomeCare of San Mateo

Pros

• The caregiver from Synergy HomeCare is very flexible and accommodating with scheduling.
• The communication from the agency could be improved, but overall, they have been reliable in providing updates.
• The caregiver from Synergy HomeCare is liked by both the client and their loved one, making her a perfect fit for their needs.
• Although they didn't end up using Synergy HomeCare's services, the company kept their promises and provided helpful information during the interview process.
• Synergy HomeCare has been a great help to this family while they are not physically close by, offering professional and understanding support.
• The owner of Synergy HomeCare was professional and direct during the meeting, making it a potential option for those who wish to stay in their homes.
• The professionalism of Synergy Home Care has been excellent and the caregiver serving this individual is outstanding.

Cons

• The agency did not always communicate scheduling updates properly, causing some confusion.
• The caregiver sometimes made outside commitments instead of committing the whole scheduled time slot to the client's care.
• The communication about scheduling updates should have come from the agency's office, according to the contract.
• The reviewer ultimately did not use Synergy HomeCare's services for their father, indicating a potential drawback.
• Despite being helpful and professional, the owner of the company did not completely convince the reviewer that it was the best option for them.

Review

Synergy HomeCare is a flexible and accommodating agency that provides excellent caregiver services. One reviewer mentioned that their loved one doesn't require a consistent schedule every week, and the agency has been able to meet their needs. The caregiver carries out light duties for 1-2 hours per visit, and the agency allows for changes in schedule when necessary. However, the reviewer did express a desire for better communication regarding scheduling updates, stating that it would be more professional if such information came directly from the agency.

Despite this minor issue, the reviewer emphasized their satisfaction with the caregiver provided by Synergy HomeCare. Both they and their loved one found her to be perfect for their needs and were very happy with her services. Additionally, another review revealed that although Synergy HomeCare was not ultimately chosen for their father's care, the agency did keep its promises during the interview process. The representative they spoke with was helpful and informative, suggesting that Synergy HomeCare might be a good option for those who prefer to stay at home.

Another satisfied family expressed gratitude towards Synergy HomeCare as they provided help while being physically distant. They praised the company's professionalism, kindness, helpfulness, understanding nature, and willingness to go above and beyond expectations. This positive feedback speaks volumes about the quality of service provided by Synergy HomeCare.

One individual had an opportunity to meet with owner Saili, describing them as professional and direct during the interaction. While they considered Synergy HomeCare to be a viable option for their needs, they ultimately decided on another agency called Home Care Assistance instead.

Lastly, a reviewer commended Synergy HomeCare's professionalism as well as Nathalie – an outstanding caregiver who served them diligently. The reviewer was highly satisfied with both Nathalie's exceptional care and the overall level of professionalism demonstrated by Synergy HomeCare.

In conclusion, despite some minor concerns regarding communication of scheduling updates directly from the agency's office rather than through the caregiver, Synergy HomeCare has received overwhelmingly positive reviews. Clients appreciate the flexibility and understanding provided by the agency, along with their helpful and professional caregivers. Although Synergy HomeCare may not have been chosen in every instance, it appears to be a reliable option for those seeking compassionate care in the comfort of their own homes.

Located in the heart of San Mateo, this area offers a convenient and bustling environment for senior living. With multiple pharmacies, physicians' offices, and hospitals within close proximity, access to healthcare services is readily available. In addition, there are plenty of cafes and restaurants nearby for dining options. The area also boasts several parks for outdoor activities and relaxation. Transportation options include nearby train stations and airports for easy travel. Overall, this neighborhood provides a well-rounded community with easy access to essential amenities, making it an ideal location for senior living.

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.8 miles)

Cafes

• Starbucks (1 miles)
• San Francisco Giants Clubhouse (6.4 miles)
• Starbucks (6.4 miles)
• Philz Coffee (6.4 miles)
• Coffeebar (6.5 miles)
• Starbucks (8.5 miles)

Parks

• Central Park (1.1 miles)
• Leo J Ryan Memorial Park (1.7 miles)
• Coyote Point County Park (2.5 miles)
• Laurelwood Park (2.6 miles)
• Washington Park (2.7 miles)
• Marlin Park (3.5 miles)
• Highlands Park (4.8 miles)

Physicians

• Bundy Opticians (1.3 miles)
• California Skin Institute (1.6 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (3.9 miles)
• California Skin Institute (6.1 miles)
• Redwood City Women's Health Center (6.1 miles)
• Kaiser RWC Birch Building (6.5 miles)
• CCRM Fertility of San Francisco (8.5 miles)

Hospitals

• Mills-Peninsula Radiology (1.4 miles)
• San Mateo Medical Center (1.9 miles)
• Mills-Peninsula Health Services (5 miles)
• A & C Convalescent Hospital (6 miles)
• Sequoia Hospital (6.1 miles)
• Kaiser Permanente Redwood City Medical Center (6.4 miles)
• VA Medical Center-Menlo Park (10.1 miles)

Transportation

• Hillsdale Station (1.4 miles)
• San Carlos Airport (SQL) (4.1 miles)
• San Carlos Airport Control Tower (4.4 miles)
• Millbrae Caltrain Station (5.4 miles)
• Boarding Area C (5.9 miles)
• Delta Sky Club (5.9 miles)
• Harvey Milk Terminal 1 (5.9 miles)

Theaters

• Cinepolis San Mateo (1.4 miles)

Restaurants

• McDonald's (1.7 miles)
• In-N-Out Burger (4 miles)
• New England Lobster Market & Eatery (5 miles)
• In-N-Out Burger (5.3 miles)
• Chick-Fil-A (5.8 miles)
• Lark Creek Grill (5.9 miles)
• Yankee Pier (6.2 miles)