Carlton Senior Living San Leandro

Pros

• The facility is clean, friendly, and well-maintained, creating a pleasant atmosphere for residents.
• Staff members are described as wonderful, compassionate, and capable, providing excellent care to the residents.
• Carlton Senior Living San Leandro offers various activities and amenities, including movie nights, art and craft sessions, bingo, and exercise classes.
• The building has beautiful common spaces filled with light and outdoor areas like patios for relaxation.
• Residents appreciate the quality of the food served in the on-site restaurant.
• Families feel reassured knowing their loved ones receive medical care on-site and have access to medication management services.
• Many reviews highlight that residents enjoy spending time outdoors in beautifully maintained gardens or patio spaces.
• Communication from staff is recognized as caring overall despite some minor challenges with consistency.

Cons

• The staff at Carlton Senior Living San Leandro shared personal sob stories, which was deemed unprofessional.
• A family member reported that the staff consistently moved their loved one's walker out of reach, despite being instructed not to do so.
• There were complaints about the lack of private rooms available for memory care residents.
• One visitor noted that the outdoor space was limited and lacked a more natural setting, describing it as urban rather than appealing.
• A resident expressed dissatisfaction with the food, stating it was different from what they were used to and not to their liking.
• Communication between staff members regarding care was described as spotty and hard to navigate.
• A visitor mentioned that the facility had street noise issues affecting the room's environment.
• Concerns were raised about a resident's lack of effective containment while using a walker in a non-secure area of the facility.

Review

The reviews for Carlton Senior Living San Leandro present a mixed picture of the facility, highlighting both positive experiences and significant concerns from families regarding their loved ones' care. Some reviewers express satisfaction with the community’s atmosphere, cleanliness, and aesthetic appeal. The facility is described as beautiful, well-maintained, and organized, offering spacious common areas that promote social interaction among residents. Several guests noted the pleasant outdoor spaces available for activities such as barbecues and leisurely walks on the patio or walking trails.

However, contrasting these positive impressions are alarming complaints about staff professionalism and resident treatment. One reviewer reported instances where staff members shared personal struggles excessively during care interactions, creating an uncomfortable environment for families seeking assistance. In addition to this unprofessionalism, there were alarming accounts involving a family member's mobility aids being misplaced by caregivers despite explicit instructions not to move them. This negligence raises serious concerns about patient safety and the attentiveness of the staff.

Reviewers frequently mention the significant quality of life improvements experienced by residents at Carlton Senior Living San Leandro. One family noted that their mother with alcoholic dementia was thriving in this environment compared to her previous home situation where family members provided care but struggled to meet her needs fully. Reviews highlighted access to onsite medical care, medication management support, housekeeping services, along with engaging activities that help maintain residents’ well-being. The presence of a restaurant providing daily meals was also appreciated; however, opinions on food quality varied among residents.

Despite its commendable environment and amenities like outdoor patios and organized activities (including bingo and movie nights), some potential residents raised concerns about specific limitations within the facility. For instance, it was noted that Carlton Senior Living does not provide private rooms in memory care units—an essential requirement for some families searching for proper accommodation for their loved ones facing cognitive challenges. Additionally, noise from street traffic nearby detracted from certain apartments' desirability due to their location overlooking busy roads rather than quieter outdoor surroundings.

Another common theme in these reviews pertained to varying levels of satisfaction regarding communication between staff members and families. While many praised the compassionate nature of caregivers who showed genuine concern for their loved ones' welfare, others expressed frustration over inconsistent communication channels or difficulties identifying which staff members addressed specific needs effectively—a crucial aspect when discussing sensitive matters related to healthcare.

In conclusion, while Carlton Senior Living San Leandro presents itself as an inviting option for those needing assisted living or memory care support—with its clean facilities, friendly staff members committed to resident happiness—families must weigh potentially serious issues against these positive attributes before making decisions about placing their loved ones in this community. Each family's unique circumstances will ultimately determine whether they feel confident choosing this particular facility based on individual experiences detailed above.

This part of San Leandro, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as Rite Aid and Kaiser Permanente Pharmacy nearby, accessing medication and healthcare services is easily accessible. Additionally, there are a variety of dining options including fast food chains like In-N-Out Burger and sit-down restaurants like Top Hatters Kitchen & Bar. The proximity to parks such as Chabot Park and Lake Chabot Regional Park provides opportunities for outdoor recreation and relaxation. For medical needs, there are reputable hospitals like Kaiser Permanente San Leandro Labor & Delivery and Eden Medical Center within a short distance. Transportation options including the nearby Oakland International Airport and BART stations make it convenient for seniors to travel around the area or beyond. With cafes like Starbucks and Blue Bottle Coffee close by, residents can enjoy social activities or simply relax with a cup of coffee. In terms of healthcare providers, there are experienced physicians located within a reasonable distance such as Dr Mark Mandel M.D. at Optima Medical Assoc and One Medical, ensuring access to quality medical care. Overall, this area offers a well-rounded community with essential services that cater to the needs of seniors seeking a comfortable lifestyle in San Leandro.

Pharmacies

• Rite Aid (1 miles)
• Kaiser Permanente Pharmacy (1.5 miles)
• Walgreens (3.1 miles)
• Walgreens (4.5 miles)
• Walgreens (4.8 miles)
• Walgreens (5 miles)
• Safeway Pharmacy (5.1 miles)

Restaurants

• Top Hatters Kitchen & Bar (1.1 miles)
• In-N-Out Burger (3.2 miles)
• McDonald's (4.5 miles)
• Chipotle Mexican Grill (5 miles)
• McDonald's (5.1 miles)
• McDonald's (5.9 miles)
• Nido’s Backyard (7.5 miles)

Parks

• Chabot Park (1.4 miles)
• Lake Chabot Regional Park (3.2 miles)
• Castro Valley Park and Community Center (4 miles)
• Parsons Park (4.1 miles)
• Lincoln Park (4.5 miles)
• Redwood Regional Park (5.2 miles)
• Avenue Terrace Playground (5.4 miles)

Hospitals

• Kaiser Permanente San Leandro Labor & Delivery (1.5 miles)
• Kaiser Permanente Post-Acute Care Center (3.7 miles)
• Eden Medical Center (4.3 miles)
• Highland Hospital (6.3 miles)
• Kaiser OB-GYN (8.5 miles)
• Kaiser Permanente Oakland Medical Center (8.6 miles)
• Sutter Alta Bates Summit Medical Center: Summit Camps (8.6 miles)

Places of Worship

• Bethel Presbyterian Church Of San Leandro (1.6 miles)
• Bay Area Chinese Bible Church (4.5 miles)
• First Baptist Church Of Castro Valley (4.8 miles)

Transportation

• JSX (2.6 miles)
• Southwest Airlines Ticket Counter (3.2 miles)
• Terminal 2 (3.2 miles)
• Oakland International Airport (OAK) (3.2 miles)
• Escape Lounge (3.4 miles)
• Fruitvale BART Station (4.9 miles)
• Castro Valley BART Station (5.2 miles)

Cafes

• Starbucks (4.9 miles)
• Starbucks (5.8 miles)
• Si Si Caffe (7.5 miles)
• Bicycle Coffee (7.9 miles)
• Blue Bottle Coffee (8.9 miles)
• Highwire Coffee Roasters (9.5 miles)

Physicians

• Dr Mark Mandel M.D. - Optima Medical Assoc (5.7 miles)
• Kaiser Medical Offices (7.5 miles)
• Kaiser Permanente Pediatrics (7.5 miles)
• One Medical (7.8 miles)
• Kaiser Permanente Medical Center - Mosswood Building (8.6 miles)
• Reproductive Science Center (9.7 miles)