3291 Sylvan Drive, San Jose, CA 95148
For more information about senior living options: (844) 490-3973
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The Home Hospice Team provided exceptional care and compassion to the patient, with staff described as kind, patient, and professional. The family is deeply grateful for the warmth and respect shown to their loved one and to all of them. The hospice unit staff were unbelievably wonderful, compassionate, and responsive to both patients and families. The rehab and therapy teams were highly praised, with the therapy department described as deserving five stars. The administration and social workers were knowledgeable, helpful, and supportive, guiding families through difficult transitions. Stella Maris is described as clean, welcoming, and well-maintained, with an on-site chapel and a beautiful campus. Families frequently report that Stella Maris staff helped loved ones regain independence and improve quality of life during rehab and recovery. Many reviewers say they would recommend Stella Maris and thank the staff for making difficult times more manageable.
The facility is profoundly unsafe due to chronic understaffing and neglect. The staff consistently failed to respond to call bells, sometimes for hours. Nurses failed to monitor adverse medication effects or adjust treatments as needed. They failed to schedule timely appointments with external doctors when required. Residents were left in bed too long or not assisted promptly, leading to exhaustion and falls. Aides claimed they did not have time to walk residents or address priorities. An incompetent nurse on duty would not investigate a resident's hallucinations. Lights were turned off and help was not provided for hours after calls for aid. Records were falsified and conversations with doctors were misrepresented. Food was frequently cold, incorrect, or served with rude treatment. Residents were left in soiled diapers and not bathed for long periods. The facility discharged patients prematurely to save costs, prioritizing money over care. Staff yelled at and shamed patients in front of family members. Management failed to train, oversee, and hold staff accountable.Stella Mar Care Home in San Jose is best suited for families seeking hospice-focused care or a targeted post-acute rehab path where warmth, compassion, and spiritual support are paramount. When the hospice team is fully engaged, the environment can feel calm, patient-centered, and respectful, with on-site chaplain services and a sense of dignity that families remember. That said, the experience hinges on daily staffing, oversight, and the facility's leadership, and the record is far from uniform. Potential residents should understand that outcomes vary by unit and shift, and that reliable, proactive care depends on vigilant families plus a responsive administration.
Alternatives should be considered by families who require consistently prompt response to calls, dependable medication management, and steady, around-the-clock nursing attention. If a loved one is frail, at high risk for falls, needs rapid medical attention, or has complex rehab needs, this campus may not meet expectations unless robust advocacy is in place. Admissions and billing friction also surface in some accounts, signaling that financial clarity and supported transitions are not always assured. These red flags can overwhelm even the best intentions when care quality is inconsistent.
On the plus side, when the hospice floor functions well, families repeatedly praise the staff for kindness, patience, and genuine concern. Therapists and rehab teams have produced meaningful progress for some residents, turning around mobility and enabling independent routines after surgery or stroke. The campus offers clean, comfortable spaces, a quiet atmosphere, and accessible pastoral care that helps families feel supported during a difficult time. In addition, social workers and coordinators who coordinate transitions and post-discharge plans have earned commendations for clarity and empathy in certain cases.
However, the most frequent concerns center on staffing and communication gaps. Reviews describe long delays answering call bells, inconsistent attention to hygiene and dignity, and care lapses that range from missed appointments to medication mismanagement and unaddressed pain. There are persistent reports of staff turnover, insufficient supervision by managers, and a sense that some shifts operate with a "return to basics" mindset rather than a proactive, patient-first approach. Falls, improper monitoring of high-risk residents, and documentation errors have left families fearing unsafe conditions and questioning the integrity of medical records. The perception that business interests can supersede patient care further compounds distrust in the system.
Pros and cons collide in meaningful ways here. The strongest, most consistent wins come from a dedicated hospice team and rehabilitation staff that genuinely connect with residents and families, delivering comfort and achievable gains. Yet those wins are offset by real risks when staffing is thin or inconsistent, and when administrative lapses erode transparency and accountability. For families with a loved one who relies heavily on hospice kindness and spiritual support, Stella Mar Care Home can deliver peace of mind; for those who need rigorous medical coordination, rapid problem-solving, and robust staffing, the gaps may feel too wide.
Decision-focused next steps are clear. Visit with an agenda: observe a shift on the hospice floor and rehabilitation unit; request the nurse manager to outline staffing ratios, call-bell response times, and daily care planning; review recent incident or fall reports; and ask about the admission, billing, and discharge processes. If choosing Stella Mar Care Home, designate a family advocate who will participate in rounds and ensure real-time updates. Consider competing facilities with stronger staffing models and more transparent care coordination, especially if long-term care or rehab needs exceed what the campus consistently demonstrates. In the end, Stella Mar Care Home is not universally suitable; it rewards families who prioritize compassionate hospice care and are prepared to actively oversee care, while it challenges those seeking reliable, uniformly excellent day-to-day nursing and rehab outcomes.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Stella Mar Care Home is a warm and inviting board and care home located in San Jose, CA. Our facility offers a comfortable and fully furnished environment where residents can enjoy the comforts of home while receiving personalized care and assistance.
Our dining room provides a social and communal setting for residents to enjoy delicious meals specially prepared to meet any dietary restrictions. We understand the importance of maintaining a healthy lifestyle, which is why we offer diabetes diets and accommodate special dietary needs.
To ensure our residents have an enriching experience, we provide a range of activities tailored to their interests and abilities. Our scheduled daily activities allow residents to engage in social, recreational, and educational pursuits.
At Stella Mar Care Home, we prioritize the well-being and safety of our residents. Our dedicated staff is available to provide assistance with activities of daily living, such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure that each resident's unique medical needs are met.
Our community is conveniently located near various amenities, including two cafes where residents can enjoy a cup of coffee or tea with friends or family. There are also two parks nearby for leisurely walks or outdoor relaxation. Additionally, there are numerous pharmacies, physicians' offices, restaurants, and hospitals in close proximity for easy access to healthcare services.
We strive to create a nurturing environment where our residents feel supported and cared for. With our excellent care services, comforting amenities, and convenient location, Stella Mar Care Home is an ideal choice for individuals seeking assisted living in San Jose.
Stella Mar Care Home is located at 3291 Sylvan Drive, San Jose, CA 95148 in Santa Clara County, California
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