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Foothill Care Home in San Jose, CA

Foothill Care Home is an assisted living community in San Jose, CA.

Information last verified:

3543 Story Road, San Jose, CA 95127

For more information about senior living options: (866) 208-4318

2.9 from 35 reviews
5 stars
14
4 stars
4
3 stars
0
2 stars
0
1 stars
17

Overall Review of Foothill Care Home

caveat 13 reviews mention this

Service quality feels mixed

Reviews describe staff behavior as both professional and unprofessional.

Several reviewers praise staff as friendly, professional, and respectful, including mentions of being patient and getting care in a timely way. Others call the experience mean, unprofessional, or uncaring, and describe poor communication or a lack of empathy. Because the listing’s caregiving and supervision details don’t appear in the review text, these comments are best read as feedback about healthcare-visit experiences rather than day-to-day community staffing.

caveat 6 reviews mention this

Long waits and difficulty getting seen

Many reviews report long waits and delays for appointments.

Multiple reviewers say they waited far beyond their scheduled time, including accounts of being called more than an hour late or still waiting near mid-afternoon. Others describe difficulty seeing a doctor or ending up without the service they came for. Even though the community lists assistance with coordinating healthcare providers, the reviews here focus on the access and timing frustrations of getting appointments done.

caveat 4 reviews mention this

Appointment rules and refusal complaints

Some reviews mention being turned away or blocked by appointment rules.

A few reviewers describe problems related to appointment expectations, including not being seen without an appointment and being directed toward other options when they asked to be accommodated. One reviewer reports being refused based on insurance-related criteria, while another advises making an appointment. The community does offer scheduled daily activities and coordinated healthcare-related transportation, but these review comments center on what happened during a clinic visit rather than within the assisted-living routine.

common 4 reviews mention this

Doctors and medical teams get attention

Reviewers frequently separate doctor or nursing performance from staff support.

Some reviews single out doctors and nurses as helpful and attentive, including mentions of doctors explaining things clearly and providers being patient with a child. In contrast, other reviewers criticize a physician assistant for communication and for not taking their concerns seriously. The listing’s assisted-living care supports are broader than what appears in the review text, so the takeaway is mainly about healthcare-visit experiences rather than resident support programming.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • San Jose International (7 miles away) San Jose International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)

Physicians

  • Regional Medical Center (2.4 miles)
  • Golden Hills Optometry (2.6 miles)
  • San Jose Medical Center (4.1 miles)
  • South Bay Allergy and Asthma Group (7.7 miles)
  • Santa Clara Valley Speciality Center (7.8 miles)
  • Kaiser Optometry Clinic (8.2 miles)

Parks

  • Penitencia Creek Park (2.9 miles)
  • Cataldi Park (4.3 miles)
  • Townsend Park (4.4 miles)
  • Ramblewood Park (4.8 miles)
  • Murphy Park (5.7 miles)
  • AT Dog Park (6.1 miles)
  • William Lewis Manly Park (6.2 miles)

Restaurants

  • Jollibee (2.9 miles)
  • Duc Huong Gio CHA Sandwiches (3.6 miles)
  • Flames Eatery & Bar (4.8 miles)
  • Haberdasher (5 miles)
  • Mosaic (5 miles)
  • Jack's Bar & Lounge (5.1 miles)
  • Chick-Fil-A (5.2 miles)

Hospitals

  • Carbon Health (4 miles)
  • Valley Medical Center Clinic (4.8 miles)
  • O'Connor Hospital (7.7 miles)
  • Valley Health Center Bascom (7.7 miles)

Cafes

  • Roy's Station Coffee & Tea (5 miles)
  • Nirvana Soul (5 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6 miles)
  • Starbucks (6.8 miles)
  • Panera Bread (8.1 miles)
  • Starbucks (8.2 miles)

Transportation

  • Milpitas BART Station (5.6 miles)
  • San Jose Diridon Station (5.8 miles)
  • Norman Y. Mineta San Jose International Airport (SJC) (6.7 miles)
  • The Club at SJC (6.7 miles)
  • Terminal A (6.8 miles)
  • Santa Clara Caltrain Station (7.2 miles)
  • Santa Clara Transit Center (7.2 miles)

Theaters

  • Century 20 Great Mall and XD (6.3 miles)

Places of Worship

  • Calvary United Methodist Church (6.6 miles)

Frequently Asked Questions

Where is Foothill Care Home?

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