3543 Story Road, San Jose, CA 95127
For more information about senior living options: (844) 490-3973
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The staff were friendly and professional, and they got the patient in promptly with affordable options for the uninsured. Dr. Cosgrove is a very good doctor who explains things clearly and is professional and patient. The vaccine assistant was fast, gentle, and explained everything before proceeding. The clinic has very good doctors and amazing nurses. The staff treated the family with respect and kindness. The clinic helped schedule appointments for a physical and a dentist visit, which was a relief. Dr. Steven and Dr. Kim were patient and kind to the child during the nasal check. The reviewer called the clinic the best they had experienced in healthcare.
The clinic was terrible and unprofessional. They did not care about her daughter's breathing and would not see Nadia without an appointment. They kept patients waiting for over an hour with no explanation. The staff were mean and unprofessional, showing poor customer service. They refused to vaccinate the child based on racist grounds and lack of insurance. The physician assistant was horrible, spoke poorly, and talked over the patient, ignoring her history. The clinic opened late and did not honor the 8am opening time.Foothill Care Home in San Jose is best suited for families and seniors who prize solid clinical care from experienced doctors and nurses and are willing to tolerate some variability in front-desk service and appointment logistics. Several reviews praise the medical staff as capable, patient, and diligent, with particular doctors and nurses singled out for their competence. When care is needed promptly - immunizations, physicals, or quick, focused medical attention - the clinical team has shown the ability to move patients through. The upside for this audience is clear: skilled clinicians who can handle urgent concerns without unnecessary drama.
Those who should consider alternatives are likely to be readers who demand consistently smooth administrative experiences and uniformly respectful customer service. The consensus across reviews reveals uneven front-desk performance, inconsistent communication, and long waits that can undermine the overall visit. Several commenters report rude or unhelpful staff, irregular open times, and delays that stretch beyond reasonable expectations. For families that cannot tolerate recurrent friction at the front counter or in scheduling, a clinic with a more predictable workflow and stronger front-line management may be a better fit.
The strongest pros center on the medical team's competence and the ability to deliver care efficiently in acute moments. Patients note that physicians and nurses can be highly professional, capable, and reassuring, with some providers explained to be excellent at explaining procedures and answering questions. There are vivid accounts of quick triage and timely access when a situation calls for it, along with positive experiences where vaccines, physicals, and routine appointments were completed without excessive delay. In cases where a family's primary goal is access to skilled clinicians and concrete medical outcomes, these strengths are meaningful and tangible.
Conversely, the main cons revolve around inconsistent administrative execution and communication gaps. Front-desk interactions are described as unhelpful or unfriendly by several reviewers, with complaints about being left waiting, mispronounced names, and a lack of proactive follow-through on calls or appointment logistics. Language barriers and perceived dismissiveness by some mid-level providers further detract from the experience. A particularly troubling note is the appearance of discriminatory behavior in one account regarding vaccination eligibility tied to insurance status, which calls into question the equity and reliability of certain processes. Taken together, these administrative and interpersonal hiccups can erode trust even when clinical care is solid.
The key tension is whether the clinical value justifies the administrative rough edges. For families that prioritize access to capable doctors and timely, straightforward medical interventions, Foothill Care Home can still be a prudent choice - especially when a specific clinician is trusted, and the care plan hinges on medical expertise rather than service aesthetics. However, the friction at reception, call handling, and scheduling can magnify stress, delay care, and erode confidence in the overall experience. In deciding, weight the likelihood of fast, competent treatment against the risk of repeated administrative friction and inconsistent courtesy.
In practical terms, a decision to proceed should be accompanied by explicit steps: request a named clinician known for clear communication, confirm appointment windows and expected wait times, and inquire about language support and cross-checks to avoid miscommunication. Prepare to address administrative concerns head-on - ask for prompt escalation if delays occur, and verify insurance-related policies and vaccination practices to avoid unexpected refusals. If the aim is a seamless, low-friction process with strong medical outcomes, exploring clinics with more uniform front-desk performance or hospital-affiliated supports may yield a more predictable experience; if the priority is access to highly capable clinicians and practical, effective care, Foothill Care Home remains a defensible option, provided expectations are aligned with the realities of its administrative environment.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Foothill Care Home is an assisted living community located in the vibrant city of San Jose, CA. Our residents enjoy a range of amenities and care services designed to provide comfort, convenience, and support.
Our spacious dining room allows residents to dine together and enjoy delicious meals prepared by our experienced staff. Each resident's room is fully furnished, providing a cozy and welcoming atmosphere. In addition, our beautiful garden and outdoor space provide opportunities for relaxation and socialization.
At Foothill Care Home, we understand the importance of maintaining a clean and organized living environment. Our dedicated housekeeping staff ensures that each resident's room is well-maintained and comfortable.
We also offer move-in coordination for those transitioning into our community, making the process as smooth and stress-free as possible. For staying connected with loved ones or browsing the internet, we provide telephone services as well as Wi-Fi/ high-speed internet access.
Our compassionate caregivers are trained to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. We also offer assistance with medication management to ensure each resident's needs are met.
We understand that dietary restrictions can be a concern for some individuals, which is why we accommodate special dietary requirements such as diabetes diets and other dietary restrictions.
Transportation arrangements are available for medical purposes as well as transportation to doctors' appointments, ensuring that residents can easily access the healthcare they need.
To keep our residents engaged and active, we offer scheduled daily activities that cater to various interests and preferences. Whether it's participating in group exercises or enjoying planned outings to nearby cafes, parks, pharmacies, restaurants, or hospitals - there are plenty of options for entertainment nearby.
Foothill Care Home provides a warm and nurturing environment where residents can receive the care they need while enjoying all the comforts of home.
Foothill Care Home is located at 3543 Story Road, San Jose, CA 95127 in Santa Clara County, California
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