Foothill Care Home is an assisted living community in San Jose, CA.
Information last verified:
3543 Story Road, San Jose, CA 95127
For more information about senior living options: (866) 208-4318
2.9 from 35 reviews
5 stars
14
4 stars
4
3 stars
0
2 stars
0
1 stars
17
Overall Review of Foothill Care Home
caveat13 reviews mention this
Service quality feels mixed
Reviews describe staff behavior as both professional and unprofessional.
Several reviewers praise staff as friendly, professional, and respectful, including mentions of being patient and getting care in a timely way. Others call the experience mean, unprofessional, or uncaring, and describe poor communication or a lack of empathy. Because the listingās caregiving and supervision details donāt appear in the review text, these comments are best read as feedback about healthcare-visit experiences rather than day-to-day community staffing.
caveat6 reviews mention this
Long waits and difficulty getting seen
Many reviews report long waits and delays for appointments.
Multiple reviewers say they waited far beyond their scheduled time, including accounts of being called more than an hour late or still waiting near mid-afternoon. Others describe difficulty seeing a doctor or ending up without the service they came for. Even though the community lists assistance with coordinating healthcare providers, the reviews here focus on the access and timing frustrations of getting appointments done.
caveat4 reviews mention this
Appointment rules and refusal complaints
Some reviews mention being turned away or blocked by appointment rules.
A few reviewers describe problems related to appointment expectations, including not being seen without an appointment and being directed toward other options when they asked to be accommodated. One reviewer reports being refused based on insurance-related criteria, while another advises making an appointment. The community does offer scheduled daily activities and coordinated healthcare-related transportation, but these review comments center on what happened during a clinic visit rather than within the assisted-living routine.
common4 reviews mention this
Doctors and medical teams get attention
Reviewers frequently separate doctor or nursing performance from staff support.
Some reviews single out doctors and nurses as helpful and attentive, including mentions of doctors explaining things clearly and providers being patient with a child. In contrast, other reviewers criticize a physician assistant for communication and for not taking their concerns seriously. The listingās assisted-living care supports are broader than what appears in the review text, so the takeaway is mainly about healthcare-visit experiences rather than resident support programming.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
San Jose International (7 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (1 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.1 miles)
Walgreens (2.5 miles)
Walgreens (2.8 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.2 miles)
Physicians
Regional Medical Center (2.4 miles)
Golden Hills Optometry (2.6 miles)
San Jose Medical Center (4.1 miles)
South Bay Allergy and Asthma Group (7.7 miles)
Santa Clara Valley Speciality Center (7.8 miles)
Kaiser Optometry Clinic (8.2 miles)
Parks
Penitencia Creek Park (2.9 miles)
Cataldi Park (4.3 miles)
Townsend Park (4.4 miles)
Ramblewood Park (4.8 miles)
Murphy Park (5.7 miles)
AT Dog Park (6.1 miles)
William Lewis Manly Park (6.2 miles)
Restaurants
Jollibee (2.9 miles)
Duc Huong Gio CHA Sandwiches (3.6 miles)
Flames Eatery & Bar (4.8 miles)
Haberdasher (5 miles)
Mosaic (5 miles)
Jack's Bar & Lounge (5.1 miles)
Chick-Fil-A (5.2 miles)
Hospitals
Carbon Health (4 miles)
Valley Medical Center Clinic (4.8 miles)
O'Connor Hospital (7.7 miles)
Valley Health Center Bascom (7.7 miles)
Cafes
Roy's Station Coffee & Tea (5 miles)
Nirvana Soul (5 miles)
Starbucks (5.5 miles)
Starbucks (6 miles)
Starbucks (6.8 miles)
Panera Bread (8.1 miles)
Starbucks (8.2 miles)
Transportation
Milpitas BART Station (5.6 miles)
San Jose Diridon Station (5.8 miles)
Norman Y. Mineta San Jose International Airport (SJC) (6.7 miles)
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
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