1324 Bagely Way, San Jose, CA 95122
For more information about senior living options: (844) 490-3973
Three years ago, a family decision changed the course of their loved one's life. After a stretch of rapid decline at a previous care home that left them feeling neglected, my mom moved to Caring Hearts. From the moment she arrived, the transformation was remarkable. Not only did she stop deteriorating, she began to thrive again, and the difference has been life-changing for the whole family. Olivia and her devoted team have become a true blessing, and there isn't a single moment I would trade for anything. We trust Caring Hearts with my mom's care more than any other option, and they deserve all the stars for the consistent, heartfelt attention they provide.
What stands out most is the hands-on, loving care that the staff consistently deliver. Olivia serves as the Administrator and embodies advocacy for both residents and their families. She makes it clear that she isn't just supervising a facility; she is building meaningful relationships. Olivia and her team take the time to get to know each resident - understanding their histories, preferences, and the dynamics that matter to their families. This depth of attention creates a comforting sense of partnership and reassurance that the person you love is in capable, attentive hands.
The team's dedication is perfectly complemented by Gilson, the Resident Service Director, who is described as being "on it" at every turn. Gilson's intimate knowledge of each resident and their unique needs helps him coordinate with various care providers efficiently. He's seen as a key force in ensuring that residents receive the care they need as promptly as possible. The combination of Gilson's hands-on management and Olivia's advocacy form a powerful duo that inspires confidence among families who are navigating complex care needs.
Across multiple experiences, families consistently report that Caring Hearts is a place they would recommend without hesitation. Their confidence comes from years of witnessing the attentive, compassionate care that residents receive. The sense of safety and well-being is palpable, and families feel reassured knowing their loved ones are supported by a team that genuinely cares about their quality of life and personal happiness. This level of care builds trust that goes beyond routine check-ins, reaching into the daily moments that matter most to families.
The care story extends beyond day-to-day tasks. One family shared that Caring Hearts helped them navigate the complicated realities that come with dementia - not just for the resident, but for the entire family as well. The staff's patience, understanding, and proactive approach helped ease difficult decisions and reduce stress during challenging times. In this family's eyes, Caring Hearts stands out as one of the very best facilities in the county, thanks to the grace and competence with which Olivia and her team approach every situation.
Another aspect that families highlight is the sense of home that Caring Hearts creates. Before their site selection, the family visited several facilities around the Santa Clara/San Jose area. The initial visits did not meet their expectations. When they toured Caring Hearts Senior Care Home in West San Jose, something clicked immediately. The facility presented as clean and welcoming - an environment that felt safe and nurturing. The food was good, the staff were friendly and conscientious, and the overall atmosphere conveyed a genuine warmth. It wasn't long before the family felt that their dad belonged there and that his siblings and visits would feel comfortable and at ease, too.
The sense of home was reinforced by thoughtful activities that add to the well-being and comfort of residents. Music and art activities were highlighted as valuable extras that enrich daily life at Caring Hearts. These activities contribute to a lively, engaging atmosphere where residents can express themselves, stay connected with their interests, and simply enjoy daily moments of joy. It's through these small, meaningful touches that families see the full spectrum of care - medical support alongside opportunities for personal expression and happiness.
In every recollection, the common thread is clear: Caring Hearts is more than a place to live; it's a community where residents are treated with genuine respect, kindness, and attention to detail. Olivia's leadership, Gilson's effectiveness on the front lines, and the entire team's dedication create an environment that families come to rely on for peace of mind. The consistent, heartfelt care they provide not only supports physical health but also nurtures emotional well-being, ensuring residents feel respected, valued, and at home.
Looking back on the journey, the gratitude from families is abundant and heartfelt. The care their loved ones receive at Caring Hearts elevates their daily lives and alleviates the weight of difficult healthcare decisions. The experience is described as one of trust, compassion, and dependable support - a combination that makes a meaningful difference for families during trying times. If you are seeking a place where your loved one can thrive in a caring, attentive, and home-like setting, Caring Hearts is repeatedly recognized as a premier choice by those who have walked this path and witnessed the transformation firsthand.
Caring Hands Residential Living II is an assisted living community located in San Jose, CA. Our community offers a comfortable and welcoming environment for seniors who require assistance with daily activities.
Residents at Caring Hands Residential Living II can enjoy a range of amenities designed to enhance their quality of life. Our dining room provides delicious and nutritious meals, catering to special dietary restrictions. Accommodations are fully furnished, ensuring a cozy and convenient living space. We have a beautiful garden and outdoor space where residents can relax and soak up some fresh air. Housekeeping services are provided to maintain a clean and tidy living environment. Residents also have access to telephone service, as well as Wi-Fi or high-speed internet for staying connected with loved ones.
Care services at our community aim to support residents' physical well-being. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. We also provide coordination with healthcare providers and medication management for residents who may require additional medical attention or supervision. Diabetes diets can be accommodated, ensuring proper nutrition for those with specific dietary needs.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, we offer an array of scheduled daily activities to keep residents engaged and entertained.
In close proximity to our community, there are numerous amenities that provide convenience and opportunities for recreation. There are several cafes, parks, pharmacies, restaurants, places of worship nearby – giving residents plenty of options for socializing or running errands. Moreover, there are physicians and hospitals in the area should any medical emergencies arise.
At Caring Hands Residential Living II, we prioritize providing personalized care while promoting independence and maintaining a sense of community among our residents.
Caring Hands Residential Living II is located at 1324 Bagely Way, San Jose, CA 95122 in Santa Clara County, California
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