Sunrise Management is a senior community in San Diego, CA.
Information last verified:
7837 Convoy Court Suite 100, San Diego, CA 92111
For more information about senior living options: (866) 208-4318
1.7 from 118 reviews
5 stars
15
4 stars
4
3 stars
2
2 stars
2
1 stars
95
Overall Review of Sunrise Management
common34 reviews mention this
Getting in touch is a problem
Many residents say it is difficult to reach Sunrise and get timely answers.
A recurring theme is that residents struggle to contact the office or leadership, with reports of unanswered calls and emails and long delays before anything is addressed. Several reviews describe needing to escalate repeatedly just to get basic follow-up on issues or charges. A smaller number of reviews balance this by praising specific managers or staff members for being responsive during move-in or maintenance conversations.
caveat28 reviews mention this
Repairs and maintenance take too long
Residents frequently describe maintenance requests that go unresolved or are delayed.
Many reviews describe maintenance problems that linger, including issues with hot water, elevators, appliances, and pest control. Some residents say they were forced to wait for technicians who no-showed or were not scheduled, while others report ongoing livability disruptions during the time repairs were pending. A few reviews do praise maintenance teams as knowledgeable and prompt, but the overall pattern in the reviews emphasizes delays and incomplete resolution.
caveat19 reviews mention this
Safety and livability issues recur
Several residents report repeated safety or livability problems in their buildings.
Across multiple reviews, residents mention concerns that go beyond simple inconvenience, such as pests, mold, and loss of essentials like hot water or power. Some reviews also describe building failures like broken elevators and gate or parking problems that affected day-to-day safety and access. A few residents call out an on-site manager as helpful in the moment, but the recurring complaint is that these problems continue or take too long to fix.
caveat22 reviews mention this
Pricing pressure shows up in reviews
Residents often question value, especially when billing and deposit issues arise.
Some reviews say rent feels high for the level of service, with comparisons to what residents believe they should receive. Deposit and move-out charging is another frequent friction point, including reports of delays getting money back and additional charges residents dispute. A few more positive reviews mention a good price point, but most cost-related comments focus on perceived overcharging and difficulty resolving financial adjustments.
common10 reviews mention this
On-site managers can help
Some residents praise specific on-site managers for being attentive and professional.
While many reviews highlight failures in responsiveness, there are also reviews that single out particular managers for proactive communication and helpful problem-solving. Several residents describe smooth experiences during move-in, move-out, or when issues were handled directly with an on-site manager. These positive reports appear alongside broader complaints about access to the company overall.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
San Diego International-Lindbergh (7 miles away)
MC Clellan-Palomar Airport (22 miles away)
Nearby Places of Interest
This part of San Diego, California, offers a convenient and vibrant community for senior living. The area is home to a variety of dining options such as Sonic Drive-In, In-N-Out Burger, and Chick-Fil-A, providing easy access to delicious meals. Additionally, there are several pharmacies nearby including Walmart Pharmacy and Walgreens for any medical needs. Residents can enjoy the outdoors at parks like Lindbergh Park and Mission Bay Park, perfect for leisurely walks or picnics. For healthcare needs, there are reputable facilities such as Sharp Memorial Hospital and Kaiser Permanente San Diego Medical Center in close proximity. Transportation options are also readily available with Montgomery Field Airport and various trolley stations nearby for easy travel. Overall, this area offers a well-rounded and convenient environment for seniors looking to settle down in San Diego.
Restaurants
Sonic Drive-In (0.7 miles)
In-N-Out Burger (1 miles)
Chick-Fil-A (1.8 miles)
Rally's (2.9 miles)
Jack In The Box (3.2 miles)
Cutwater Spirits (3.5 miles)
In-N-Out Burger (4.2 miles)
Pharmacies
Walmart Pharmacy (0.9 miles)
Walgreens (2 miles)
CVS Pharmacy (2.2 miles)
Walmart Pharmacy (2.9 miles)
Rite Aid (3 miles)
CVS Pharmacy (3.1 miles)
Rite Aid (3.6 miles)
Parks
Lindbergh Park (1.1 miles)
Civita Park (3.9 miles)
Mission Bay Park (4.6 miles)
Cal's Point (5 miles)
Kate O Sessions Memorial Park (5.3 miles)
Crown Point (5.3 miles)
Mira Mesa Community Park (5.6 miles)
Cafes
The Coffee Bean and Tea Leaf (1.4 miles)
Starbucks (1.8 miles)
Blue Bottle Coffee (4.2 miles)
Communal Coffee (6 miles)
Starbucks (6.1 miles)
Sharetea (6.1 miles)
Transportation
Montgomery Field Airport (MYF) (1.7 miles)
Balboa Avenue Transit Center (4.1 miles)
UTC Trolley Station (4.4 miles)
Fashion Valley Trolley Station and Transit Center (4.8 miles)
Old Town Trolley Station and Transit Center (6.2 miles)
Physicians
Kaiser Permanente Viewridge Medical Offices 2 (1.8 miles)
Sharp Rees-Stealy San Diego Radiology (2.6 miles)
Sharp Rees-Stealy Mira Mesa (4.4 miles)
Kaiser Permanente Vandever Medical Offices (4.4 miles)
NVISION Eye Centers (5 miles)
San Diego Mental Health Services (5.3 miles)
Sulpizio Cardiovascular Center at UC San Diego Health (5.3 miles)
Hospitals
Sharp Soc (2.1 miles)
Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (2.4 miles)
Sharp Memorial Hospital (2.4 miles)
Kearny Mesa Convalescent and Nursing Home (2.5 miles)
Rady Children's Hospital (2.5 miles)
Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (4.4 miles)
UC San Diego Jacobs Medical Center (5.3 miles)
Theaters
AMC Mission Valley 2 (4.6 miles)
AMC Fashion Valley 18 (4.7 miles)
Regal Edwards Mira Mesa 4DX, IMAX & RPX (5.9 miles)
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Sunrise Management photos
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San Diego International-Lindbergh (7 miles away)
Vibrant community with easy access to cafes, parks, medical services, restaurants, theaters, and transit.
8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony