Cheek's Communinity Care Home

Pros

• The facility is very clean, and the staff are kind, knowledgeable, and helpful.
• Residents are taken on mini trips and outings, including meals, which helps them feel less lonely during recovery.
• Visitors report warm welcomes and attentive, supportive staff.
• The wound care provided is courteous and effective, with wounds healing nicely.
• The staff are caring, responsive, and attentive to patients' needs.
• Julio Parra is praised for going above and beyond to ensure patients' needs are met.
• Families feel the care is top-notch and that they are treated well by the staff.
• Administrators and staff are described as professional and genuinely caring, with commendable follow-up and communication.

Cons

• The staff had little to no interaction with her during the day and there was no doctor oversight of her care.
• The center's conditions were horrendous, with uneaten meal trays left all day, dirty floors, soiled beds and clothing, and a strong odor.
• She was unattended at a doctor's appointment, wandered away, and ended up hospitalized and later died.
• Nurse Maria Jose Huerta (MJ) was consistently rude and mean to patients.
• The director Edna went behind the family's back to place a relative in the facility, which was unethical and potentially illegal.
• The social worker Shayna was disorganized and unprofessional, unable to manage responsibilities.
• CNAs spent time chatting at the nurses' station and ignored patients' needs and cries for help.
• The facility should be investigated.

Review

Community Care Center receives a wide range of experiences from families and visitors, spanning from urgent warnings to heartfelt praise. On one end of the spectrum, a family described an utterly devastating experience in which they felt their loved one was left neglected and unsafe. They recounted a sequence of troubling conditions: staff interaction was minimal during the day, there was no doctor oversight of care, and communication with families was almost entirely initiated by the family rather than provided by the facility. They painted a picture of a place where uneaten meal trays sat around, floors stayed dirty, beds and clothing were left soiled, and an unpleasant odor lingered on entry. More alarmingly, medications were reportedly found on the floor, and their loved one - described as having documented cognitive impairments that required supervision - was unattended for a doctor's appointment, wandered away, and ended up hospitalized and then passing away. That account ends with a stark warning not to place a loved one at this center, underscoring concerns about safety, oversight, and the overall quality of care.

In contrast, other reviewers describe a more positive experience, particularly around rehabilitation support and social engagement. Some families have noted that residents participate in "mini trips" and even go out to eat, which helps reduce loneliness during the healing process. These accounts emphasize a spirit of activity and purpose, suggesting that the center makes an effort to provide patients with meaningful experiences beyond core medical care. One commenter highlights the facility's attention to rehabilitation and the sense that outings and scenery-time contribute to a more hopeful path toward returning home. For some families, these aspects appear to be a meaningful part of why they feel comfortable with the care their loved ones are receiving.

Beyond activities and outings, a broad chorus of reviewers speaks to the kindness, cleanliness, and responsiveness of staff. Multiple posts praise the cleanliness and overall atmosphere, with many noting that staff members are friendly, knowledgeable, and helpful. The sentiment that "communication is key" appears repeatedly, with several reviewers expressing appreciation for proactive updates and attentiveness. The so-called "knock shift" is singled out by some as an example of staff dedication that doesn't go unnoticed, with compliments about those on that shift and remarks that they are often underappreciated. In several glowing notes, specific staff members Are highlighted as outstanding - names such as Julio Parra, Salvador, Michaela, Rhys, Alyssa, and Isaias Avila recur as patient and family favorites. These individuals are described as going above and beyond, patiently addressing questions and ensuring that residents' needs are met.

There are also concrete success stories involving medical care, wound treatment, and ongoing therapy. One reviewer mentions a daughter in the center for wound care whose wounds healed nicely, with courteous and helpful staff throughout the process. While this particular post does acknowledge a minor cleanliness issue - vent covers needing attention - the overall impression is that the facility can provide effective care and that patients can experience significant improvement under the right circumstances. In another instance, a resident's family member notes that the staff were consistently kind and professional, contributing to a sense of trust and reassurance about the ongoing treatment and rehabilitation.

Yet, not every review mirrors this positive tone. A particularly strong and detailed negative report describes not only poor day-to-day care but also abusive interpersonal dynamics. The reviewer claimed that a nurse, identified by name as MJ (Maria Jose Huerta), was consistently rude and mean to patients, to the point of overhearing a staff member say, "Good, we don't want her here anyways." The same post accuses the administrator, Edna, of unethical behavior - placing a family member without authorization - and describes the social worker, Shayna, as disorganized and unprofessional. According to this account, CNAs spent their time chatting at the nurses' station rather than tending to patients, and the overall takeaway was a clear warning to not send loved ones to this facility. This perspective emphasizes a breakdown in leadership, staffing focus, and patient advocacy that some families fear could have serious consequences for vulnerable residents.

In addition to these polarized views, several reviewers express strong, consistent praise for particular staff and for a sense of warmth that makes families feel comforted. One account thanks the facility's staff for being caring and responsive, noting that the care team treated their family member with kindness and compassion. Another reviewer calls the center "great," describing interactions with staff as friendly and supportive, and adds that the facility is clean. A common thread across multiple positive posts is appreciation for individuals who have built relationships with residents and families - especially Julio Parra, who appears repeatedly as a standout employee who "goes above and beyond," and who is credited with helping families navigate the welcome and ongoing care process. Other names such as Salvador, Israel, Gabby, and a handful of RNs and CNAs show up in positive narratives as well, reinforcing the sense that a core group of dedicated staff can make a meaningful difference in residents' daily lives.

Taken together, the collection of reviews paints a complex portrait of Community Care Center. On balance, several families report high-quality care, thoughtful rehabilitation programs, clean facilities, attentive communication, and staff who genuinely seem to care about residents and their families. They recount successful wound care, meaningful social engagement, and a general sense that staff are capable and compassionate when working with patients and their loved ones. Yet, this picture is contrasted by a handful of stern warnings and troubling allegations about neglect, unsafe conditions, and problematic leadership. The negative accounts emphasize serious concerns about oversight, consistent staff engagement, and the treatment of vulnerable residents, including alleged incidents of unattended medical appointments and inappropriate staff behavior.

For anyone considering this facility, the spectrum of experiences suggests a cautious approach: take time to meet with administrative and clinical leadership, ask detailed questions about supervision, care protocols, and incident reporting, and request to speak with current residents and family members about their day-to-day experiences. If you are drawn to the facility because of the positive stories - especially those praising Julio Parra and other individual caregivers - seek a clear understanding of accountability measures and how staff performance is monitored and rewarded. If you are concerned about the more negative experiences described, examine the facility's safety records, grievance processes, and the pace and quality of communication with families. The truth, it seems, lies somewhere in the balance between dedicated, compassionate care from individual staff members and the overarching systems that govern patient safety, oversight, and the day-to-day operations of the center.

Located in the eastern outskirts of San Diego, this neighborhood offers a variety of amenities that cater to senior living. With multiple pharmacies within close proximity, easy access to transportation options such as the Grossmont Transit Center, and reputable hospitals like Sharp Grossmont Hospital and Kaiser Permanente San Diego Medical Center nearby, residents can enjoy convenient healthcare services. In addition to healthcare facilities, there are also several cafes for socializing over coffee and an array of restaurants offering diverse dining options. For recreation and relaxation, there are parks like Mount Helix Park and Town Center Community Park within a short distance. Places of worship such as El Camino Grace Church provide spiritual support while theaters like AMC Mission Valley 2 offer entertainment options. Overall, this neighborhood provides a balanced mix of essential services and leisure activities for seniors looking to settle down in a well-equipped community.

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (2 miles)
• Sharp Grossmont Hospital Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Kaiser Zion Pharmacy (3 miles)
• Rite Aid (3.2 miles)

Cafes

• The Simple Coffee House (0.6 miles)
• Starbucks (2 miles)
• Starbucks (5.1 miles)
• The Coffee Bean and Tea Leaf (5.6 miles)
• Starbucks (5.8 miles)
• Communal Coffee (6.5 miles)

Restaurants

• McDonald's (1.8 miles)
• BJ's Restaurant & Brewhouse (2.2 miles)
• Jack In The Box (2.4 miles)
• Jack In The Box (2.4 miles)
• Brigantine Seafood Restaurants (2.9 miles)
• Sombrero Mexican Food (3.3 miles)
• In-N-Out Burger (3.3 miles)

Transportation

• Grossmont Transit Center (2 miles)
• Montgomery Field Airport (MYF) (5.8 miles)

Hospitals

• Sharp Grossmont Hospital Brier Patch (2.4 miles)
• Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (3.1 miles)
• Stanford Court Nursing (4.3 miles)
• Sharp Soc (5.2 miles)
• Rady Children's Hospital (6.3 miles)
• Rady's Children's Hospital San Diego Large Waiting Room, Frost Street, Entrance 8 (6.4 miles)
• Sharp Memorial Hospital (6.5 miles)

Physicians

• Kaiser Permanente Vandever Medical Offices (3.3 miles)
• Fereshteh Jahanpanah Medical Clinic (4.9 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (5.2 miles)
• Dr Dominguez And Dr Ancona-Young Office (5.4 miles)
• Elahe Toulouie, MD (6.4 miles)
• Sharp Rees-Stealy San Diego Radiology (6.6 miles)
• Pushpanjalie Wijeratne, MD (7 miles)

Parks

• Mount Helix Park (4 miles)
• Town Center Community Park (5.3 miles)
• Shadow Hill Park (6 miles)
• Civita Park (6.3 miles)
• Cal's Point (6.8 miles)
• Lindbergh Park (7.1 miles)

Places of Worship

• El Camino Grace Church (4.2 miles)
• Foothills Christian Church (4.8 miles)
• Skyline Church (6.4 miles)

Theaters

• AMC Mission Valley 2 (6.4 miles)
• AMC Fashion Valley 18 (7.4 miles)