7417 Cowles Mountain Boulevard, San Diego, CA 92119
For more information about senior living options: (844) 490-3973
Lakela is described as one of the best nurses, being kind, very friendly, and an all-around nice person. Lakela provides helpful information and offers ongoing support when needed. Anna Dawson is professional and genuinely cares about how patients are doing, with exercises that progress appropriately. Erica is a professional, friendly, and caring visiting home nurse who helps with prescriptions and questions. Jay is described as the best physical therapist, who motivates patients and keeps them moving. Maryann is a lovely occupational therapist. Subrata is a highly capable physical therapist who receives strong praise. Cheryl "Sherry" is a five-star occupational therapist. Selena is a five-star home health nurse. Marsha Kalka is a wonderful aide who is courteous, on time, and makes clients feel safe and cared for. Shay is thorough, patient, professional, and compassionate, described as an absolute delight and lifesaver. Mike Brought is said to go above and beyond the call of duty and is a godsend.
Amber Home Health Care is described as a place where getting anything done feels like pulling teeth. The agency is criticized for a dismissive attitude toward legitimate complaints. There are claims of inconsistent communication about medical documents, with notes flipping on receipt. A physical therapist is accused of unsanitary practices, including not sanitizing hands and wearing dirty inside shoes that tracked dirt into the home. The same physical therapist is described as loud and dismissive of small requests, and frequently comparing the patient to others. The agency is said to not contact families when a therapist is no longer available. A home health nurse is described as unannounced, snooping, and disruptive. Chrissy is singled out as frequently unavailable, signaling poor customer service.The collection of reviews paints a channel of care that is deeply personal and often exemplary, with many clients singling out individual nurses, therapists, and aides who went above and beyond in their duties. Lakela stands out repeatedly as one of the best nurses encountered, described as kind, friendly, and genuinely compassionate. One caregiver noted that Lakela not only delivered the needed information but also offered ongoing support, inviting calls for help at any time. Her visits were memorable for Ralph, the husband she supported on two occasions, with the reviewer declaring that Lakela deserved five stars for her warmth and competence.
Physical therapy also earned high praise, especially for Anna Dawson, whose professionalism and attentiveness to the patient's progress were highlighted. The reviewer appreciated how Anna worked with them gradually, increasing exercise intensity in a careful, patient-centered way. This combination of expertise and a positive, encouraging demeanor made the sessions something to look forward to, underscoring the value of therapists who balance skill with a supportive attitude.
Erica, a visiting home nurse, is described as another exemplary member of the care team. She is credited with professionalism, friendliness, and genuine care, including practical help with prescription issues and guiding the family through available services. Erica's approach - addressing questions thoroughly and taking time to ensure concerns were understood - left a lasting impression and was repeatedly praised as a model of what good home health nursing should look like.
Several notes celebrate the broader rehabilitation team, including both physical and occupational therapy. Jay, the physical therapist, and Maryann, the occupational therapist, were described as highly capable, with Jay characterized as pushing patients to move forward and stay engaged in their recovery, while Maryann's kindness and effectiveness left the reviewer wishing for more time with her. The sentiment that Amber Home Care hires true professionals came through strongly, with multiple entries praising the caliber of the therapists and the care staff, and even extending gratitude for those like Nishant, who helped a 90-year-old mother regain strength after hospitalization.
A number of entries also highlight the dependable, compassionate role of home health aides, particularly Marsha Kalka. Several reviewers attributed a sense of safety, dignity, and practical support to Marsha - helping with showers, organizing measures to improve safety, and communicating clearly about appointment times. Commenters specifically noted her punctuality, attentiveness, and the respectful, pleasant manner she brought to every visit. One caregiver even listed Marsha as a "Godsend," and others praised the way she eased anxiety around home care tasks, from bathing to changing bed linens and managing compression socks.
Across multiple entries, the care team's strengths are echoed by individual compliments for other staff. Subrata received five stars for his work as a physical therapist, with Sherry (Cheryl) earning similar accolades for her occupational therapy, and Selena being recognized as a standout home health nurse. The gratitude expressed by families in these notes is heartfelt, underscoring a shared appreciation for therapists and nurses who connect with patients on a human level while delivering skilled, effective care. Some caregivers also mentioned other dedicated workers by name, including Shay, who provided compassionate shower assistance, and Edith Jouppi, who affirmed Marsha's capability and character with warmth.
However, the experience is not uniformly seamless, as one thorough review exposed a troubling contrast between otherwise positive care and systemic communication and sanitation concerns within Amber Home Health Care. This reviewer recounted a pattern of administrative friction - faxes claimed to be missing or received, back-and-forth lines about whether the doctor had been contacted, and notes that misidentified their relation to the patient. The reviewer described miscommunications as a recurring problem, including voicemail issues and the claim that calls were being treated as scam attempts. There was also a troubling account of a negative interaction in which the staff criticized the reviewer's competence rather than resolving the issue. Taken together, these points suggest gaps in coordination and customer service that affect the overall experience, even when individual clinicians perform well.
Within the same narrative, a separate series of concerns focused on a particular physical therapist who reportedly did not follow basic cleanliness practices, such as wearing proper shoe coverings and sanitizing hands, and who spoke loudly and did not respect requests for quieter, more respectful communication. The reviewer felt that this clinician's behavior undermined the trust built with other staff and clients, and that Amber Home Health Care did not adequately address the complaints or protect patients' safety and comfort when issues were raised. The reviewer advised prospective clients, especially if they rely on Oasis referrals, to be proactive in supervising visits and to thoroughly vet providers before committing to services.
Despite these criticisms, the overall tenor across many reviews is one of gratitude for the care teams who show up with empathy, skill, and consistent effort. Patrons repeatedly highlighted the human touch - the way aides and nurses remember names, anticipate needs, and offer reassurance during vulnerable moments. Some family members explicitly acknowledged that they felt more human and less alone because of the dedicated care their loved ones received, whether it was through a warm shower assist, a carefully planned exercise routine, or the simple steadiness of a reliable caregiver during a difficult recovery.
In sum, the experiences described paint Amber Home Health Care as a company capable of delivering remarkable, compassionate, and professional care through a broad roster of dedicated individuals. While many reviewers emphasize the caliber and dedication of people like Lakela, Anna Dawson, Erica, Jay, Maryann, Subrata, Sherry, Selena, Marsha Kalka, and Shay, they also reveal a set of systemic issues - primarily around communication, accountability, and adherence to basic safety practices - that can hamper even the best clinicians' efforts. For families navigating home health services, the takeaway is clear: you're likely to meet standout professionals who can make a meaningful difference, but advocating for clear communication, meticulous documentation, and timely responses is essential to ensuring the highest quality of care across the board.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Amber Homecare is an assisted living community located in San Diego, CA. Our community offers a range of amenities to ensure the comfort and convenience of our residents. The dining room provides a spacious and welcoming environment for meals, which can be customized to accommodate special dietary restrictions. Each living space is fully furnished, offering a cozy and home-like atmosphere for our residents.
Our community also features a beautiful garden and outdoor space where residents can relax or engage in outdoor activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Additionally, move-in coordination is available to assist new residents with transitioning into their new home seamlessly.
We understand the importance of staying connected in today's digital age, which is why we offer telephone and Wi-Fi/high-speed internet access to all residents.
At Amber Homecare, we prioritize the well-being of our residents by providing comprehensive care services. Our highly skilled caregivers offer assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. For individuals with diabetes, we provide specialized meal plans that cater to their dietary needs.
Nutrition is an essential aspect of overall health, which is why our community focuses on meal preparation and service. Our dedicated staff ensures that each meal is not only delicious but also meets individual dietary requirements.
Residents can enjoy various activities organized by our team through scheduled daily activities. These activities promote socialization, engagement, and overall well-being among our residents.
Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals; Amber Homecare conveniently allows easy access to essential services and amenities for our residents.
At Amber Homecare in San Diego, CA; we strive to create a warm and supportive environment where our residents can thrive while receiving top-quality care from our dedicated team of professionals.
Amber Homecare is located at 7417 Cowles Mountain Boulevard, San Diego, CA 92119 in San Diego County, California
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