Kindred at Home Sacramento

Pros

• Gentiva Personal Care has done an amazing job with the client's mom.
• Clayton has been on top of it since day one.
• Donna stayed with the client's mom during an episode and helped her calm down.
• They have brought in different caregivers when needed and continued to provide excellent care.
• The team communicates clearly and keeps the family up to date.
• Excellent care services and clear communication between the office and care staff.
• The service is recommended for in-home care.

Cons

• The reviewer describes a caregiver's attitude as unbelievable, full of arrogance and entitlement, and would never want that caregiver to care for their mom.
• The reviewer calls Gentiva Personal Care a joke and says it disrespects its clients.
• The reviewer accuses Gentiva of hiring lazy workers who don't do their jobs and make things harder for others.
• The reviewer notes pay is inconsistent and not guaranteed, making income unpredictable.
• The reviewer claims the company cannot provide a stable paycheck or stable employment, making it hard to survive or provide for a family.
• The reviewer suggests that working somewhere like McDonald's would be better due to a guaranteed, higher wage and more consistent pay.

Review

Across the experiences shared about Gentiva Personal Care, a wide range of impressions emerges, painting a picture of both intense dissatisfaction and heartfelt appreciation. Some clients describe encounters with staff as discouraging and even alarming, while others speak of dedicated caregivers who made a meaningful difference in difficult situations. The contrast suggests that the quality of care can be highly dependent on the particular caregivers assigned and the communication dynamics with the office.

In one strongly negative account, a caregiver's attitude left a lasting impression. The reviewer described the demeanor as "unbelievable," with arrogance and entitlement so thick that it was hard to see around it. The sentiment extended beyond one bad interaction, labeling the company "a joke" and accusing them of disrespect toward clients. The reviewer claimed the company hires lazy workers, creates friction for others, and appears to have more staff than clients. The critique escalates into a cautionary note against engaging the service at all, with a harsh comparison to other workplaces: they advised avoiding the company, even suggesting that McDonald's would be a better option for employment due to perceived stability in pay, hours, and benefits. The overarching warning centers on inconsistent pay and hours, implying that paychecks are not guaranteed and that job stability is unreliable, making it hard to support a family.

That same reviewer extended the critique into a broader employment perspective, arguing that the instability isn't just a customer experience issue but a systemic problem for those who rely on the company for a livelihood. The implication is that, for someone seeking steady work with dependable compensation, Gentiva may not be a viable option. The message here is not merely about one bad interaction with a caregiver but about a perceived pattern of uncertainty in earnings and scheduling that could impact workers and their ability to provide for loved ones.

Against this backdrop of frustration, other clients recount profoundly positive interactions with Gentiva. One reviewer highlighted how the company's staff performed admirably with a mother who was particularly challenging. Living out of state, the client found it difficult to secure care that the mother would accept, having tried other caregivers and agencies with limited success. From day one, Clayton was proactive and oriented toward managing a difficult situation. The team brought in additional caregivers as needed, and even when the first replacement caregiver didn't work out, another was found who delivered exceptional support. The caregiver Donna stood out for her willingness to stay with the mother through episodes, providing calm and assurance when it was most needed, and she even remained beyond her scheduled time off. The reviewer noted that the staff communicated effectively, helping to bridge the gap between what the mother experienced and what the family needed to know.

The appreciation extended beyond a single episode of care. The reviewer thanked Clayton and Donna specifically for navigating a complicated situation and continuing to deliver excellent care. They described the staff as genuinely helpful and as "the answer to my prayers," underscoring the emotional relief that reliable, compassionate caregiving can bring to families juggling distance, demanding caregiving needs, and a difficult patient. This narrative emphasizes not only technical competence but also empathy, consistency, and a commitment that can transform an overwhelming circumstance into a manageable one for families.

A further endorsement appears in another concise positive note: "Excellent care services and communication between office & care staff. Would recommend to any client looking for in home care." This remark reinforces a favorable view of the organization's ability to maintain lines of communication and to coordinate care across the office and field teams. It suggests that when care teams are aligned and responsive, clients feel confident about bringing Gentiva into the home environment for ongoing support.

Taken together, the reviews present a nuanced portrait of Gentiva Personal Care. They reveal that the organization is capable of delivering extraordinary, life-changing care when the right caregivers are involved, particularly when there is strong communication and sustained commitment from both the office and the field staff. At the same time, the accounts expose concerns about staff demeanor, consistency, and pay stability that can color the overall experience. For families considering Gentiva, the takeaway seems to hinge on access to reliable, empathetic caregivers and clear, consistent communication, as well as a realistic understanding of how scheduling and compensation structures can affect both employees and clients.

This part of Sacramento, California, offers a variety of amenities suitable for senior living. There are multiple dining options nearby such as Burger King, McDonald's, and Chick-Fil-A, providing convenient meal choices. Additionally, there are several pharmacies in the area including Rite Aid and CVS Pharmacy for easy access to medications. For medical care, there are several physicians' offices within a reasonable distance, such as Site for Sore Eyes and Kaiser Permanente Sports Medicine Center. The area also boasts several parks like Renfree Park and William Land Park, ideal for leisurely walks and outdoor activities. In terms of entertainment, there is the Regal Delta Shores & Imax theater for movie buffs. Transportation is easily accessible with the Amtrak Sacramento Valley Station nearby. Health services are also conveniently located with Kaiser Permanente South Sacramento Medical Center in close proximity. Overall, this part of Sacramento provides a mix of services that cater to the needs of senior residents looking for a comfortable and convenient lifestyle.

Restaurants

• Burger King (0.6 miles)
• McDonald's (1.9 miles)
• Chick-Fil-A (3.2 miles)
• Auntie Anne's (3.5 miles)
• The Sandwich Spot (3.9 miles)
• Marie's Do-Nut Shop (4.4 miles)
• Tower Cafe (4.9 miles)

Pharmacies

• Rite Aid (0.7 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)
• South Sacramento Care Center (3.2 miles)
• Walmart Pharmacy (3.5 miles)

Physicians

• Site for Sore Eyes - Pocket (0.7 miles)
• Sacramento County Primary Care Center (5.5 miles)
• Lenaerts Marc Mercy Medical Group Md (5.8 miles)
• Kaiser Permanente Sports Medicine Center (5.9 miles)
• LensCrafters at Macy s (6 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (6.1 miles)
• Sacramento Center For Hematology & Medical Oncology (6.1 miles)

Parks

• Renfree Park (0.9 miles)
• William Land Park (3.6 miles)
• Curtis Park (4.3 miles)
• Kobe’s Bark Path (5.5 miles)
• Roosevelt Park (5.6 miles)
• Capitol Park (5.8 miles)
• River Walk Park (6 miles)

Cafes

• Starbucks (1.5 miles)
• Kampala Café (3.3 miles)
• Starbucks (3.6 miles)
• Temple Coffee (5.6 miles)
• Starbucks (5.7 miles)
• Starbucks (5.7 miles)
• Starbucks (6 miles)

Places of Worship

• New Hope Community Church Sacramento (2.4 miles)
• St Francis of Assisi (6.2 miles)

Theaters

• Regal Delta Shores & Imax (3.1 miles)

Transportation

• Amtrak Sacramento Valley Station (6.2 miles)

Hospitals

• Kaiser Permanente South Sacramento Medical Center (6.3 miles)