7311 Greenhaven Dr #266, Sacramento, CA 95831
To contact a resident: (279) 399-8500
For more information about senior living options: (866) 208-4318
Overall Review of Kindred at Home Sacramento
Pros
The workers of Gentiva Personal Care have done an amazing job with my mom.- Clayton has been on top of it since day one, even facing a difficult situation.
- He has brought on a couple different caregivers, and the second has done an excellent job.
- Donna not only has been helping my mom but she even stayed with my mom when she was having an episode and helped her calm down.
- She stayed when she was supposed to be off.
- They are very good at communicating with me and keeping me up to date for my mother.
- Clayton and Donna are thanked for dealing with a difficult situation and continuing to give excellent care.
- They are the answer to my prayers.
- Excellent care services and communication between office & care staff; would recommend to any client looking for in home care.
Cons
The caregiver’s attitude was unbelievable, with arrogance and entitlement thick enough to obscure her. - The reviewer would never want that caregiver to take care of their mom.
- The company is described as a joke that disrespects its clients.
- It hires lazy people who don’t do their jobs and make things hard for others.
- The company appears to have more employees than clients, suggesting inefficiency.
- Pay and hours are unpredictable, with no guaranteed paycheck or consistent hours.
- For someone seeking a stable job, this company is not suitable and one would not be able to survive or provide for their family.
Review
Kindred at Home Sacramento is best suited for families seeking in-home care that can adapt to changing caregiver assignments while relying on a responsive office team to coordinate services. It works well when a loved one benefits from hands-on, flexible support and when the family can actively participate in arranging and monitoring care. The strongest value appears where skilled, engaged caregivers are paired with clear guidance from an attentive supervisor, and where the care plan can ride along with occasional caregiver rotations without losing continuity.
This option may not be ideal for those requiring uniform, unequivocal reliability from every shift, or for families unwilling to tolerate variability in caregiver quality. Several reviews flag disrespectful or disengaged staff and unpredictable pay or scheduling for caregivers, which translates into uneven coverage. For families that prioritize a single, consistently dependable caregiver or expect uniformly high behavior from every aide, alternatives, whether other in-home agencies or a facility setting with steadier staffing, will likely feel more secure.
On the plus side, when the right people are in place, the service can deliver noticeably compassionate, effective care. One caregiver pair stood out for handling a very challenging situation with patience and competence, with staff like Clayton and Donna not only delivering care but also maintaining open, reassuring communication with the family. The ability to bring in additional caregivers as needed and the clear willingness of the office to keep families updated are repeatedly cited as meaningful strengths. In these instances, care tasks are performed thoughtfully, and the loved one can feel seen and supported.
But the flip side remains tangible: confidence in the program hinges on staffing stability and professional tone. A prominent critique centers on attitudes perceived as arrogant or disrespectful, a reminder that a bad interaction can undermine trust and comfort for both patient and family. Turnover and inconsistency in caregiver assignments have the potential to erode the very continuity that families rely on. The best outcome hinges on proactive coordination and a commitment from leadership to place reliable, well-supervised aides on a steady schedule.
For families weighing options, the practical approach is to inquire about caregiver pairing and continuity guarantees up front. Request attempts to assign a primary caregiver or a consistent small team, and ask how shifts are managed when turnover occurs. Seek examples of successful interventions by the office, and request references from other families who have navigated difficult patient needs. If the plan can demonstrate reliable oversight, transparent communication, and a pathway to stable assignments, Kindred at Home Sacramento can be a strong match for in-home care that honors both safety and dignity.
In the end, this provider offers meaningful upside for those who can leverage coordinated office support and seasoned caregivers, but carries clear risks where staffing quality and consistency falter. The decision hinges on tolerance for variability and the family’s capacity to supervise and advocate during care episodes. For families who prize predictability and respectful interactions across every shift, exploring alternatives is prudent. For others, a careful, targeted enrollment, emphasizing caregiver consistency, explicit expectations, and ongoing office follow-through, can unlock the genuine, compassionate care that can make home-based support transformative.
Sacramento International (14 miles away)
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