ACC Maple Tree Village in Sacramento, CA

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  • Interior

    Modern living room with a stone accent wall featuring built-in bookshelves and a television.
  • Decor

    A cozy bedroom with modern decor, featuring a comfortable bed, a chair, and shelves filled with books and decorative items.
  • Living Room

    A cozy and spacious living room with sofas, tables, and chairs, featuring warm lighting.
  • Building

    A view of a courtyard with tables and red umbrellas surrounded by a two-story building under a blue sky with clouds.
  • Dining

    A modern and spacious dining area with stylish furniture and bright lighting.
  • Seating Area

    A modern lobby with comfortable seating, wood flooring, and decorative plants.
  • Exercise Equipment

    A well-equipped home gym featuring exercise machines and weights.
  • Place Settings

    A stylish dining room with elegant table settings and decorative orchids.

ACC Maple Tree Village in Sacramento, CA

ACC Maple Tree Village is an assisted living and memory care community in Sacramento, CA.

Information last verified:

18 Kado Court, Sacramento, CA 95831

For more information about senior living options: (866) 208-4318

3.3 from 17 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 stars
7

Overall Review of ACC Maple Tree Village

Pros

  • pro ACC Maple Tree Village provides outstanding care and service to its residents.
  • pro The staff at ACC Maple Tree Village are incredibly attentive and supportive.
  • pro The staff create a caring culture that makes the facility feel like home for the residents.
  • pro The residents feel cared for and respected by the staff at ACC Maple Tree Village.
  • pro Families would highly recommend Maple Tree Village for their loved ones.
  • pro Maple Tree Village is a beautiful new facility with a welcoming community.
  • pro The memory care staff at Maple Tree Village are professional and caring, sensitive to residents' needs.

Cons

  • pro The kitchen and dining hall are infested with roaches, signaling poor management.
  • pro The facility is constantly understaffed with high turnover, suggesting poor working conditions or compensation.
  • pro Staffing issues prevent the consistent delivery of all services, despite residents paying for them.
  • pro No one answers the doorbell and staff ignore rings, making visitors feel dismissed.
  • pro It was described as the most expensive option among the facilities viewed.
  • pro The reviewer does not trust the organization.

Review

ACC Maple Tree Village in Sacramento is best suited for families prioritizing a fresh, welcoming environment with a clear emphasis on memory care and a culture of resident-centered attention. The community tends to appeal to couples and seniors who want to stay connected in a setting that feels like home, with private rooms and an engaging daily life of activities, exercise, and social opportunities. When care staff are praised for being attentive and genuinely supportive, especially in delicate transitions such as hospice care, the facility can deliver meaningful peace of mind. For residents who value a bright, modern building and a warm, human atmosphere, this campus checks several important boxes.

Yet this community is not for everyone. Those who require unwavering staffing stability and consistently delivered services will want to look elsewhere. Repeated concerns about understaffing, high turnover, and the resulting gaps in care can undermine daily quality of life and the overall value proposition, especially given that the price is conveyed as high. Family members reporting poor management and inconsistent responsiveness should approach Maple Tree with a clear expectation-setting process and a demand for transparent remedial plans. Prospective residents who demand flawless operational reliability should consider alternatives where staffing models and leadership accountability are more predictable.

On the upside, the facility’s strengths align well with what families value in memory care and in a community atmosphere. The campus has a contemporary, clean aesthetic and a sense of home that residents and visitors frequently notice, reinforcing a comfortable, dignified living experience. Staff described as professional and caring show up in moments of transition, with memory care residents benefiting from dedicated attention and activity-based engagement. The ability to host private rooms, keep pets in common spaces, and offer curated programming helps residents stay connected to familiar routines, which is meaningful for families seeking stability and a dignified pace of life within a capable facility.

The flip side is substantial. The most consistently voiced concerns center on sanitation and safety signals, roaches in the kitchen and dining areas signal deeper cleanliness and maintenance lapses. Reports of doorbells going unanswered and staff appearing disengaged with visitors raise flags about responsiveness and day-to-day reliability. The combination of pest issues, perceptions of neglect from management, and an atmosphere of understaffing creates a structural risk to resident well-being, particularly for residents with higher care needs or those who rely on timely assistance. Price amplifies these concerns: Maple Tree Village is noted as among the more expensive options, which makes the gaps harder to overlook.

For families evaluating Maple Tree, the decision hinges on tolerance for risk versus value. If care plans can be negotiated with concrete service guarantees and if ongoing pest and cleanliness remediation are assured, the positives, caring staff, memory-care focus, and a welcoming community, can justify the cost. However, if reliability, rapid response to requests, and consistent delivery of all promised services are non-negotiable, the drawbacks weigh heavily. Prospective residents should insist on meeting caregivers across shifts, observing interactions, and probing how management handles staffing shortages and resident needs in real time. A detailed written agreement outlining response times, service inclusions, and remediation commitments is essential.

In the end, Maple Tree Village offers a compelling option for families who prize a warm, home-like feel and a committed memory-care environment, provided the plan includes robust oversight and remedies for staffing and sanitation issues. For those who cannot tolerate persistent staffing gaps, unresponsive service, or sanitation lapses at a premium price, exploring alternatives with stronger management stability and more consistent service delivery will likely yield steadier peace of mind. A disciplined, in-person evaluation, focusing on staffing patterns, pest control history, and management responsiveness, will reveal whether Maple Tree Village can truly deliver the dependable care that families must rely on daily.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Continuing learning programs Continuing learning programs
  • Dining room Dining room
  • Family private dining rooms Family private dining rooms
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Located close to restaurants Located close to restaurants
  • Located close to shopping centers Located close to shopping centers
  • Move-in coordination Move-in coordination
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Pet friendly Pet friendly
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Sacramento International (15 miles away) Sacramento International (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Accept incoming residents on hospice Accept incoming residents on hospice
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Respite program Respite program
  • Same day assessments Same day assessments
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

ACC Maple Tree Village is an assisted living community located in Sacramento, CA. We specialize in providing memory care for seniors who require assistance with activities of daily living and have cognitive impairments such as dementia.

Our community offers a wide range of amenities to enhance the residents' quality of life. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community-operated transportation for outings, a computer center for staying connected, and continuing learning programs to keep the mind stimulated.

Our dining room provides restaurant-style meals that cater to special dietary restrictions, and family private dining rooms are available for intimate gatherings. Residents also have access to a fully furnished fitness room to stay active and a gaming room for leisure activities.

We take pride in our beautiful garden and outdoor patio spaces where residents can enjoy fresh air and nature. Our pet-friendly community ensures that residents can continue their companionship with their furry friends. A small library is provided for reading enthusiasts, and a spa is available for relaxation.

To ensure convenience, we offer housekeeping services and move-in coordination. Our location is close to restaurants and shopping centers, providing easy access to amenities outside the community.

In terms of care services, our staff provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. We coordinate with health care providers to ensure comprehensive care for our residents. Medication management is also provided to ensure proper administration.

For those with specific needs, we offer specialized memory care programming tailored to individuals with cognitive impairments. Physical therapy services are available on-site, along with mild cognitive impairment support. We also provide services like respite care and accept incoming residents on hospice.

Residents can engage in various activities such as fitness programs, resident-run activities, scheduled daily activities, and planned day trips organized by our concierge services. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and theaters provide additional options for recreation and services.

At ACC Maple Tree Village, we strive to create a warm and inviting community where seniors can receive the care and support they need while enjoying a fulfilling lifestyle.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Kampala Café (3.9 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.9 miles)
  • Temple Coffee (6 miles)
  • Chocolate Fish Coffee Roasters (6.5 miles)

Restaurants

  • McDonald's (0.3 miles)
  • Burger King (1 miles)
  • Chick-Fil-A (1.6 miles)
  • Auntie Anne's (1.9 miles)
  • The Sandwich Spot (4.3 miles)
  • Taqueria Hecho En Mexico (4.6 miles)
  • Marie's Do-Nut Shop (4.9 miles)

Physicians

  • Site for Sore Eyes - Pocket (0.9 miles)
  • Kaiser Permanente Medical Group (4.9 miles)
  • NVISION Eye Centers - Sacramento (5.3 miles)
  • Sacramento County Primary Care Center (5.4 miles)
  • Lenaerts Marc Mercy Medical Group Md (6.1 miles)
  • Health Care for Women Medical Group (6.4 miles)
  • UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (6.4 miles)

Places of Worship

  • New Hope Community Church Sacramento (0.9 miles)
  • St Francis of Assisi (6.6 miles)

Pharmacies

  • Rite Aid (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.9 miles)
  • Walmart Pharmacy (2 miles)
  • Walgreens (2.5 miles)
  • South Sacramento Care Center (2.7 miles)
  • Walgreens (3.1 miles)

Theaters

  • Regal Delta Shores & Imax (1.6 miles)

Parks

  • Renfree Park (1.7 miles)
  • William Land Park (4.3 miles)
  • Curtis Park (4.5 miles)
  • Kobe’s Bark Path (5.8 miles)
  • Laguna Community Park (6.2 miles)
  • Roosevelt Park (6.3 miles)
  • Capitol Park (6.5 miles)

Hospitals

  • Kaiser Permanente South Sacramento Medical Center (5 miles)
  • Kaiser Permanente Hospitals (6.4 miles)

Frequently Asked Questions

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