Sterling Court At Roseville

Pros

• Residents at Sterling Court enjoy a warm, welcoming atmosphere and feel appreciated in a clean environment.
• The staff members are described as friendly, caring, and attentive, contributing to a positive experience for both residents and their families.
• Many residents are actively engaged in activities and have formed good friendships with fellow residents, enhancing their quality of life.
• The facility is consistently noted for its cleanliness and maintenance, ensuring a pleasant living space.
• Families appreciate the communicative nature of the staff regarding their loved ones' care and well-being, fostering trust and transparency.
• The dining experience is generally positive, with residents expressing satisfaction with the food options available to them.
• Overall experiences at Sterling Court indicate that residents feel comfortable and happy in their new home, making it an excellent choice for those seeking assisted living services.

Cons

• The communication regarding charges has been poor, with no responses to multiple emails and messages sent by family members.
• There have been complaints about the new executive director and interim health and wellness coordinator being rude and lacking compassion.
• Issues arose when the facility increased a resident's care level despite having previously disclosed her arthritis condition, leading to unjustified fee increases.
• A staff member seemed put off when asked about medications, indicating a lack of professionalism.
• Some residents find the planned activities to be redundant and childish, lacking engagement.
• Housekeeping services are described as okay but not outstanding, leading to dissatisfaction with cleanliness in some areas.
• There have been billing issues that require close monitoring by family members.

Review

Sterling Court at Roseville has garnered a wide array of feedback from residents and their families, reflecting a mix of positive experiences and some areas for improvement. Many family members express a sense of satisfaction regarding the care provided to their loved ones, with several noting the attentive nature of the staff and the supportive community atmosphere that has developed over time. A common sentiment is that Sterling Court feels more like a home than a traditional care facility, with an environment fostering friendships among residents. Families appreciate that their loved ones are engaged in activities, rather than "wasting away" in isolation, which is critical for those facing challenges such as memory problems or mobility issues.

The cleanliness of the facility is frequently highlighted as a notable strength, with many reviewers mentioning how well-maintained both the communal areas and individual apartments are. Family members feel reassured knowing that their loved ones are in an environment that prioritizes hygiene and comfort. One family stated warmly that the facility "feels like home," indicating that while it may not boast extravagant amenities, it succeeds in creating a welcoming atmosphere where residents can thrive.

A significant aspect contributing to the overall satisfaction expressed by families lies in the relationships formed between staff and residents. The staff receives high marks for their friendliness and continual engagement. Many have taken particular note of how compassionate the staff members are towards both residents and their families—this extends across various personnel, including caregivers, dining room attendants, nurses, and even maintenance staff. This warmth creates an inviting ambiance where residents feel valued and respected; one reviewer emphasized that “all staff are very friendly” regardless of their role within Sterling Court.

However, there are some concerns worth addressing which were raised by several families regarding communication practices under new management. Some noted frustrations over billing issues or difficulty getting timely responses from management when questions arose about care levels or charges associated with specific medical needs. For example, one family shared an experience where after noting long-established conditions on admission paperwork—such as arthritis—their loved one was unexpectedly moved to a higher care level without adequate explanation or discussion.

Despite these challenges related to communication or occasional managerial oversight shortcomings, families broadly agree on the quality of care offered at Sterling Court. Reviewers have specifically highlighted how well-staffed the facility appears to be; parents often feel relieved knowing assistance is readily available as needed throughout each day. Even those whose loved ones may be less participatory in organized activities acknowledge efforts made by front desk personnel to involve them socially—a testament to the center's dedication to elevating resident engagement.

Meals served at Sterling Court also receive mixed reviews; some families note satisfaction with food quality while others mention particular dietary restrictions could be better accommodated—for instance, more low-sugar options might benefit diabetic residents more effectively. While preferences vary widely amongst residents based on individual tastes (with some being particularly picky eaters), ongoing attention to menu variety appears necessary for ensuring overall satisfaction among all diners.

In conclusion, Sterling Court at Roseville presents itself as a largely favorable option for assisted living despite certain operational hiccups due primarily to communication struggles under new management alterations—as observed by several family members who hope improvements will materialize soon enough through time-tested service benchmarks already displayed by amicable team members across departments involved daily with resident interactions. The overwhelming takeaway shows how important genuine compassion alongside practical responsiveness remains pivotal toward crafting enriching experiences within senior living communities deserving both praise along future growth opportunities alike—ensuring cherished family moments unfold beautifully amidst supportive surroundings filled with joyful laughter rather than mere survival alone!

This part of Roseville, California, offers a variety of amenities that cater to senior residents. With several parks nearby such as Harry Crabb Park and Maidu Regional Park, there are plenty of opportunities for outdoor activities and relaxation. Additionally, the area boasts a number of pharmacies and hospitals in close proximity, including Kaiser Permanente Hospital and CVS Pharmacy, ensuring easy access to medical care and medication. For dining options, there is a selection of restaurants like Bennett's Kitchen Bar Market and My Thai Kitchen within a short distance. Public transportation from Roseville Amtrak station is also available for convenient travel. Overall, this neighborhood provides a safe and welcoming environment for seniors looking to settle down in a vibrant community with all necessary amenities within reach.

Parks

• Harry Crabb Park (0.1 miles)
• Maidu Regional Park (0.5 miles)
• Hillsborough Park (1.4 miles)
• Diamond Oaks Park (2.5 miles)
• Johnson-Springview Park (3.3 miles)
• H. C. Elliott Park (5.2 miles)
• Robert L Doyle Park (5.2 miles)

Pharmacies

• Kaiser Pharmacy (0.3 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Safeway Food & Drug (1.5 miles)
• Rite Aid (1.6 miles)
• Rite Aid (1.6 miles)
• Sunset Pharmacy (3.2 miles)

Hospitals

• Kaiser Permanente Hospital (0.3 miles)
• Kaiser Permanente Labor and Delivery (0.4 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (0.4 miles)
• Sutter Roseville Outpatient I.V. Therapy (1.7 miles)
• Sutter Roseville Medical Center (1.7 miles)

Physicians

• Naveen Mishra (0.4 miles)
• Kaiser Permanente Department of Psychiatry (0.5 miles)
• Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (0.6 miles)
• Sutter Medical Group (0.6 miles)
• Mary Jammal MD (1 miles)
• Camellia Women's Health (1.2 miles)
• Sutter Medical Group Offices (1.2 miles)

Restaurants

• Bennett's Kitchen Bar Market (0.5 miles)
• Chevy's Fresh Mex Restaurants (0.5 miles)
• My Thai Kitchen (0.9 miles)
• Paul Martin's American Grill (0.9 miles)
• Nixtaco (1 miles)
• Chick-Fil-A (1.2 miles)
• In-N-Out Burger (1.4 miles)

Theaters

• Regal Ua Olympus Pointe (1.2 miles)
• SMG Rocklin (4.6 miles)

Transportation

• Roseville Amtrak (2.2 miles)

Cafes

• Starbucks (2.4 miles)
• Dutch Bros Coffee (3 miles)
• Dutch Bros Coffee (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (4.1 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.9 miles)