Oakmont of Westpark

Pros

• The staff at Oakmont of West Park are described as friendly, compassionate, and thorough, making visitors feel welcomed and reassured during tours.
• Residents appreciate the well-kept and beautiful living spaces, which create a comfortable and inviting environment.
• The facility offers a diverse range of engaging activities for residents, including bingo, exercise classes, and outings, contributing to their active participation in community life.
• Visitors enjoyed the luxurious dining experience that felt like eating in a five-star restaurant, with well-presented meals that were generally well-received by residents.
• The building is praised for being clean, spacious, and well-maintained, providing an attractive atmosphere for both residents and visitors.

Cons

• Oakmont of Westpark is completely overpriced and mismanaged, with understaffing leading to unaddressed emergency calls.
• The quality of food served is poor, inconsistent, and often cold, contradicting their claims of five-star dining.
• There is constant turnover of management and staff, resulting in a lack of communication and consistency for residents.
• Residents feel trapped due to management's neglect and the facility’s high costs without adequate services.
• The marketing staff provides misleading information that does not align with the reality of care provided at Oakmont.
• Accommodations for dietary restrictions are inadequate, causing serious health issues for some residents.
• The atmosphere feels corporate rather than inviting, lacking personal connections between staff and residents due to high turnover rates.

Review

Navigating the search for an assisted living facility can be a daunting task, especially when considering the well-being of a loved one. Oakmont of West Park presents a mixed bag of experiences according to various reviews shared by families and residents alike. Initial tours often leave visitors with positive impressions; many are taken by the facility's beautiful design, cleanliness, and welcoming atmosphere. Reviewers frequently mention the warmth and friendliness of the staff during their visits. One family noted that their tour was conducted by compassionate team members who provided thorough answers to questions, which helped alleviate some anxiety surrounding such an important decision.

Despite these initial promising encounters, numerous families voiced concerns about the ongoing management, staffing levels, and overall care quality at Oakmont of West Park. Several reviewers described the facility as overpriced, emphasizing that while they offer stunning aesthetics and amenities—from exercise facilities to organized activities—the actual service quality leaves much to be desired. Common grievances include understaffing issues leading to slow responses from caregivers when emergencies arise, with calls for help going unanswered at times. This lack of sufficient staff has raised serious concerns regarding resident safety and overall care adequacy.

Food quality emerged as another contentious topic among reviewers. While some praised the dining experience for its variety and presentation during special events—such as dinners featuring guest speakers—others were less impressed with daily offerings. Critics described meals as being subpar in quality, often poorly prepared or served cold rather than hot. This inconsistency in dining has caused frustration among residents who expect better given the high costs associated with living in such a facility.

The turnover rate among staff is also alarming for many families who have chosen Oakmont for their loved ones. Frequent changes in caregiving and management personnel can disrupt continuity of care—a crucial element when working with individuals requiring specialized assistance due to health conditions like dementia or other age-related issues. Some reviewers expressed disappointment over how corporate policies seemed disconnected from resident needs, noting that dietary restrictions weren't adequately accommodated despite assurances made during pre-admission discussions.

Yet amid this critique arises an acknowledgment that several aspects of Oakmont are praiseworthy. The ongoing engagement activities offered to residents—ranging from bingo nights to book clubs—have been highlighted positively in multiple reviews, indicating that there are efforts made towards fostering a vibrant community life within the facility’s walls. Families have recounted heartwarming stories about residents enjoying live music performances or participating in fitness sessions designed specifically for them.

Ultimately, individual experiences at Oakmont of West Park can vary significantly depending on personal expectations versus reality encountered post-move-in. While some families have felt satisfied with the level of care and support received by their loved ones—describing pleasant interactions with helpful staff members—others have been frustrated by what they perceive as misleading marketing practices or corporate indifference toward urgent needs within their community. Therefore, those exploring this option must weigh both positive aspects alongside serious critiques before making a decision about enrolling themselves or their loved ones into this particular assisted living environment.

This part of Roseville, California offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment. With several parks nearby such as John L. Sullivan Park and Veteran's Memorial Park, residents can enjoy outdoor activities and opportunities for relaxation. Additionally, there are pharmacies within close proximity for easy access to medication and healthcare services. The area also boasts a selection of reputable physicians' offices and hospitals like Sutter Roseville Medical Center and Kaiser Permanente Hospital, ensuring quality medical care is readily available. For leisurely pursuits, cafes like Dutch Bros Coffee and restaurants ranging from fast food options to casual dining establishments provide diverse dining choices. Overall, this neighborhood provides a balanced mix of recreational, healthcare, and dining options suitable for seniors seeking a well-rounded living environment in the Roseville area.

Parks

• John L. Sullivan Park (1.3 miles)
• Veteran's Memorial Park (2.1 miles)
• Robert L Doyle Park (2.6 miles)
• H. C. Elliott Park (3 miles)
• Diamond Oaks Park (5.5 miles)
• Breen Park (6.7 miles)
• Johnson-Springview Park (7.1 miles)

Pharmacies

• Walgreens (2.7 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.6 miles)
• Walmart Pharmacy (4.7 miles)
• CVS Pharmacy (4.8 miles)
• Walgreens (5.7 miles)
• Walgreens (6 miles)

Physicians

• Roseville Dermatology (3.3 miles)
• Tuan - Tuan A Doan Doan MD (5.2 miles)
• Laboratory: Sutter Medical Foundation Rocklin (5.2 miles)
• Ho, Hung Uc Davis Medical Group Rocklin (5.4 miles)
• Efrain Gonzalez, MD (5.6 miles)
• Adkins Jeffery MD (6.3 miles)
• Sutter Medical Group (6.3 miles)

Cafes

• Dutch Bros Coffee (4.5 miles)
• Starbucks (5.2 miles)
• Starbucks (6.3 miles)
• Dutch Bros Coffee (6.9 miles)

Restaurants

• McDonald's (4.6 miles)
• Wendy's (4.8 miles)
• Chick-Fil-A (4.9 miles)
• In-N-Out Burger (5.1 miles)
• Roundhouse Deli (5.5 miles)
• Taco Bell (5.6 miles)
• Eureka Roseville (5.6 miles)

Transportation

• Roseville Amtrak (5.6 miles)

Theaters

• Regal Ua Olympus Pointe (6.9 miles)
• Century Theatre (7.9 miles)

Hospitals

• Sutter Roseville Medical Center (7.1 miles)
• Sutter Roseville Outpatient I.V. Therapy (7.1 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (7.5 miles)
• Kaiser Permanente Hospital (7.5 miles)
• Kaiser Permanente Labor and Delivery (7.5 miles)