FirstLight Home Care of South Placer County in Roseville, CA

Pros

• Cynthia Frazier and Star Glover are excellent caregivers - caring, genuine, and always dependable.
• They are consistently on time, professional, and truly dedicated to their clients.
• Amber L is described as amazing, anticipating needs and making daily life easier.
• FirstLight Home Care provides exceptional, compassionate, and professional caregiving services.
• Florence, Ana, and Caprisa bring warmth, patience, and joy to the daily routine.
• Jewel, Angel, Flo, and Ana excel in every task and quickly become friends.
• MaLayah Luckett delivers outstanding service - on time, courteous, and attentive to care needs.
• Angel is described as the best caregiver, conscientious, dedicated, and kind.
• Sarah Patterson is phenomenal, ensuring clients are well looked after and often helping with meals and companionship.
• Antonia and Naoma are warm and caring, yet firm and effective at redirecting when needed.

Cons

• Billing and scheduling issues led the reviewer to say they would not use or recommend FirstLight.
• The reviewer noted significant communication issues with staffing that impacted the experience, though they were eventually resolved.
• A reviewer mentioned communication problems with the owner and staff that created a negative initial impression.
• The billing/scheduling problem required multiple calls to the front desk, signaling ongoing dissatisfaction.

Review

FirstLight Home Care of Roseville is best suited for families seeking dependable, at-home support that keeps a loved one safe and engaged without moving into an assisted living setting. It is especially well-suited for seniors who value companionship, light housekeeping, meal preparation, medication reminders, and help with mobility and daily routines, all while staying in familiar surroundings. The model shines for those recovering from illness or surgery who need consistent daily help and flexible respite for family caregivers. Caregivers arrive on time, communicate clearly, and tailor services to routines, creating a steady, low-stress rhythm that reduces anxiety about aging at home.

Alternatives become relevant for clients with heavy medical needs or strict nursing oversight that can only be provided in a licensed medical setting. For someone requiring continual skilled nursing, complex wound care, or highly specialized memory-care programming in a supervised environment, a facility-based option or a home health agency with registered nurses may deliver safer, more comprehensive care. Similarly, families pursuing intensive, 24/7 supervision around the clock, or a program with structured memory-care support, may find hospital or facility environments better suited.

Key strengths rest on the human factor: caregivers who are consistently compassionate, professional, and willing to work beyond basic tasks. Clients repeatedly highlight on-time arrivals, hands-on help with everyday tasks, and proactive engagement in activities - from walks and gym trips to meal prep and laundry. The ability to tailor tasks, maintain schedules, and offer steady respite gives families peace of mind. Robust communication is another pillar: teams that stay in touch, coordinate with families, and adjust plans quickly. The main drawback to watch for is billing and scheduling friction flagged by at least one client; while rare, it underscores the need for clear written agreements and primary caregiver assignments to minimize disruption.

Caregivers demonstrate a remarkable range of skills and warmth: from Angel, Cynthia, and Sarah to the numerous others named by families, they quickly become trusted partners in daily life. They handle light housekeeping, cooking, grooming, medication reminders, and even pet care; they support rehab exercises, drive or accompany clients to appointments, and provide mental stimulation through conversation and activities. The strongest testimonials describe not just tasks completed, but real companionship and respect - caregivers who remember routines, observe subtle changes, and involve families so care feels like a family effort rather than a service render.

To maximize consistency, it helps to request a primary caregiver schedule and to review a clear billing plan upfront. Judiciously vetting compatibility between caregiver and client reduces turnover and builds trust. While the office team is praised for responsiveness, last-minute changes or billing questions can surface; the remedy lies in documented care plans, scheduled check-ins, and a straightforward point of contact. For most clients, these issues pale beside the value of reliable, empathetic care that keeps loved ones at home longer, with targeted assistance as needs evolve.

Overall, FirstLight Home Care of Roseville offers a compelling choice for families prioritizing dependable, compassionate in-home support that respects independence. It excels at removing the everyday burdens of caregiving from family members by providing consistent staff, flexible scheduling, and meaningful engagement. Should a situation demand intensive medical oversight or specialized facility-based memory care, alternatives should be explored; otherwise the strength of the caregiving team, the depth of client testimonials, and the proven ability to sustain comfort and safety at home make this agency a prudent, proactive option. The next step is an in-home assessment to align caregiver strengths with the loved one's routine and priorities.

This part of Roseville, California offers a mix of convenient amenities for senior living. With several parks nearby such as Hillsborough Park and Maidu Regional Park, residents can enjoy outdoor activities and fresh air. There are also multiple pharmacies in the area including CVS Pharmacy and Walgreens, making it easy to access medications and healthcare supplies. For medical needs, there are various physicians offices in close proximity like Camellia Women's Health and Sutter Medical Group. Additionally, there are several dining options ranging from fast food to sit-down restaurants such as Chick-Fil-A and Paul Martin's American Grill. In terms of healthcare facilities, Kaiser Permanente Hospital and Sutter Roseville Medical Center are nearby for any emergency situations. Public transportation is accessible with the Roseville Amtrak station located just 3.5 miles away. Overall, this area provides a convenient and vibrant community for seniors to consider for their next chapter in life.

Parks

• Hillsborough Park (0.1 miles)
• Harry Crabb Park (1.2 miles)
• Maidu Regional Park (1.5 miles)
• Diamond Oaks Park (3.7 miles)
• Johnson-Springview Park (4 miles)
• Negro Bar State Park (4.3 miles)
• Granite Park (4.8 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.8 miles)
• Kaiser Pharmacy (1.5 miles)
• Safeway Food & Drug (2.4 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Camellia Women's Health (0.7 miles)
• Sutter Medical Group (0.9 miles)
• Kaiser Permanente Department of Psychiatry (1.3 miles)
• Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (1.3 miles)
• Naveen Mishra (1.4 miles)
• Mary Jammal MD (2.2 miles)
• Sutter Medical Group Offices (2.3 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Bennett's Kitchen Bar Market (1.6 miles)
• Nixtaco (1.7 miles)
• Chevy's Fresh Mex Restaurants (1.8 miles)
• My Thai Kitchen (2 miles)
• Paul Martin's American Grill (2.1 miles)
• In-N-Out Burger (2.5 miles)

Hospitals

• Kaiser Permanente Labor and Delivery (1.6 miles)
• Kaiser Permanente Hospital (1.6 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (1.6 miles)
• Sutter Roseville Outpatient I.V. Therapy (2.6 miles)
• Sutter Roseville Medical Center (2.7 miles)

Theaters

• Regal Ua Olympus Pointe (2.4 miles)
• SMG Rocklin (4.8 miles)

Cafes

• Starbucks (3.4 miles)
• Dutch Bros Coffee (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.4 miles)
• Sociology Coffee Bar (4.5 miles)
• Dutch Bros Coffee (4.8 miles)

Transportation

• Roseville Amtrak (3.5 miles)