FirstLight Home Care of South Placer County

Pros

• [Name removed] arrived on time and was efficient in addressing the tasks at hand.
• The staff member was friendly, compassionate, and provided crucial assistance during a challenging time for the family.
• The home care services provided by [Name removed] made things incredibly easy for the family.
• The owner was cooperative and resolved communication issues promptly.
• Ultimately, the person sent out by the company was competent and met their expectations.

Cons

• The communication issues with the staffing caused inconvenience and frustration for the customer.
• The initial lack of efficiency in addressing the items on the to-do list was disappointing.
• Despite being fixed eventually, the mentioned communication problems reflect poorly on the company's management or organization.
• The owner's involvement might have been insufficient in resolving the communication issues, leading to a negative experience for the customer.
• Overall, there were setbacks and difficulties experienced during the time working with this company.

Review

[Name Removed] arrived promptly as scheduled, displaying professionalism and a readiness to address the tasks listed in the to-do list. Their enthusiasm and efficiency were commendable, setting a positive tone for the home care experience.

Beyond their professional approach, [Name Removed] also exuded an incredible friendliness and compassion that greatly impacted the reviewer's family during some challenging days. The support provided by [Name Removed] made the difficult time more bearable, with their understanding and assistance making the home care process remarkably easy.

One aspect that stood out in particular was [Name Removed]'s ability to swiftly connect the reviewer's family with crucial aid when it was needed most. This responsiveness played a vital role in alleviating stress during an already trying period. The reviewer expressed sincere gratitude for finding such a reliable and supportive resource like [Name Removed].

When it came to working with the owner of the service, there were some initial communication challenges that appeared to stem from staffing issues. However, these difficulties were ultimately resolved by the end of the engagement. Despite this hiccup, the person eventually assigned by [Name Removed] proved to be competent and capable.

Overall, it is evident from these reviews that [Name Removed] provides exceptional home care services. Not only do they arrive punctually and efficiently tackle tasks at hand, but they also excel in building meaningful connections with families under their care. During emotionally taxing times, such as those described by the reviewers, this compassion can make all the difference.

Additionally, [Name Removed]'s ability to quickly mobilize necessary assistance demonstrates their commitment to meeting clients' needs promptly and effectively. By streamlining processes and connecting families with crucial resources, they alleviate burdens during challenging periods.

Although there were initial communication hurdles between the reviewer and ownership due to staffing concerns, these issues were ultimately resolved satisfactorily. It is reassuring to know that despite occasional setbacks in operations, [Name Removed] remains dedicated to providing quality home care services.

In conclusion, [Name Removed] is a reputable provider of home care services that go above and beyond expectations. Their punctuality, efficiency, and compassionate approach leave a lasting impression on families in need of support. Despite some initial communication difficulties, the owner ensures that clients receive the assistance they require during difficult times. With [Name Removed], families can find solace knowing that their loved ones are in capable and caring hands.

This part of Roseville, California offers a mix of convenient amenities for senior living. With several parks nearby such as Hillsborough Park and Maidu Regional Park, residents can enjoy outdoor activities and fresh air. There are also multiple pharmacies in the area including CVS Pharmacy and Walgreens, making it easy to access medications and healthcare supplies. For medical needs, there are various physicians offices in close proximity like Camellia Women's Health and Sutter Medical Group. Additionally, there are several dining options ranging from fast food to sit-down restaurants such as Chick-Fil-A and Paul Martin's American Grill. In terms of healthcare facilities, Kaiser Permanente Hospital and Sutter Roseville Medical Center are nearby for any emergency situations. Public transportation is accessible with the Roseville Amtrak station located just 3.5 miles away. Overall, this area provides a convenient and vibrant community for seniors to consider for their next chapter in life.

Parks

• Hillsborough Park (0.1 miles)
• Harry Crabb Park (1.2 miles)
• Maidu Regional Park (1.5 miles)
• Diamond Oaks Park (3.7 miles)
• Johnson-Springview Park (4 miles)
• Negro Bar State Park (4.3 miles)
• Granite Park (4.8 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.8 miles)
• Kaiser Pharmacy (1.5 miles)
• Safeway Food & Drug (2.4 miles)
• Rite Aid (2.5 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (3.1 miles)

Physicians

• Camellia Women's Health (0.7 miles)
• Sutter Medical Group (0.9 miles)
• Kaiser Permanente Department of Psychiatry (1.3 miles)
• Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (1.3 miles)
• Naveen Mishra (1.4 miles)
• Mary Jammal MD (2.2 miles)
• Sutter Medical Group Offices (2.3 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Bennett's Kitchen Bar Market (1.6 miles)
• Nixtaco (1.7 miles)
• Chevy's Fresh Mex Restaurants (1.8 miles)
• My Thai Kitchen (2 miles)
• Paul Martin's American Grill (2.1 miles)
• In-N-Out Burger (2.5 miles)

Hospitals

• Kaiser Permanente Labor and Delivery (1.6 miles)
• Kaiser Permanente Hospital (1.6 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (1.6 miles)
• Sutter Roseville Outpatient I.V. Therapy (2.6 miles)
• Sutter Roseville Medical Center (2.7 miles)

Theaters

• Regal Ua Olympus Pointe (2.4 miles)
• SMG Rocklin (4.8 miles)

Cafes

• Starbucks (3.4 miles)
• Dutch Bros Coffee (3.8 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.4 miles)
• Sociology Coffee Bar (4.5 miles)
• Dutch Bros Coffee (4.8 miles)

Transportation

• Roseville Amtrak (3.5 miles)