4552 Mission Inn Avenue, Riverside, CA 92501
For more information about senior living options: (844) 490-3973
The staff was very friendly and sweet. It is clean as well. The place is amazing. It is always clean. The staff is the best. The service was excellent and the staff was great. The facility is highly recommended.
A CNA pulled the patient's mother's G-tube and left her unattended, according to one reviewer. A respiratory therapist allegedly unplugged the mother's life-support machine, and staff later reconnected it after the reviewer yelled. Administration allegedly denied responsibility and ignored the complaints. Julie is accused of keeping the mother for money and being a disgrace, with others harmed in the facility. Admissions staff are said to have poor training and to mishandle the ventilator setup. The reviewer claims the facility cares more about money than patients and even calls it murderous. Nurses are described as inconsiderate and lacking sympathy. The facility is labeled a dumping ground rather than a rehab facility, with doctors rarely visiting. The place is described as filthy, stinky, rundown, and outdated, and visitors contracted Staph without being notified to kin.The collection of reviews about Mission Care in Riverside presents a wide spectrum of experiences, from glowing praise to grave allegations. Several reviewers emphasize warmth and cleanliness, painting a picture of a facility with friendly staff and an inviting environment. One reviewer commends the staff as very friendly and sweet, noting the place is clean and that the overall experience was positive. Another reviewer calls Mission Care "amazing," highlighting clean facilities and the best staff they've encountered, and even says they would highly recommend the center. Yet another account echoes this sentiment, describing the staff as professional and friendly and appreciating how social services go out of their way to assist families; the reviewer specifically thanks the team for the care provided to their uncle. Across these comments, the recurring themes are courteous personnel and a tidy, well-maintained setting, contributing to a sense of trust and satisfaction for many residents and their families.
In addition to general praise, several positive notes focus on the responsiveness and attentiveness of caregivers. A review from Dolores emphasizes that the staff were supportive during her mother's stay, even though the experience is marred by another conflicting account that follows. This juxtaposition highlights that while some families felt well cared for, there were serious concerns raised by others in the same facility. Another reviewer describes the care as exceptionally attentive and commends the communication with loved ones, especially acknowledging the dedication of the caregiving team during challenging times like the COVID period. Taken together, these accounts suggest that, for some families, Mission Care was a place where staff were attentive, communicative, and dedicated to individual patient needs.
Despite the positive feedback, there are equally strong and troubling critiques that raise questions about safety, governance, and accountability. One particularly detailed complaint recounts a sequence of alarming events involving a mother in care. The reviewer alleges that a CNA pulled their mother's G-tube, that an LVN failed to respond promptly, and that life-support equipment was mishandled and then restored in a disturbingly abrupt manner. The story continues with the reviewer claiming to have reported the incident to administration, only to be told that responsibility was denied, and with accusations that admissions staff did not fulfill their duties or receive adequate training. The overall tone of this account is that the facility prioritized monetary considerations over patient safety, and the reviewer even asserts that certain staff members did not tell the truth. It is important to recognize that these are claims made by a single individual and are presented as allegations within the review.
Other reviewers describe the staff as inconsistent in quality, with some nurses labeled as inconsiderate or lacking sympathy, while others continue to praise the same professionals for their care. One reviewer calls the facility "clean" and notes that most staff are nice, but adds that a subset can be "super sketchy," and they criticize the perceived lack of physician involvement, describing a situation where doctors may not visit for weeks, which would impede rehabilitation. This mixed appraisal underscores a divided experience among families: even within the same building, perceptions of care can vary dramatically depending on interactions with individual staff members and the timing of doctor visits.
There is also a vehement, cautionary perspective that stands out for its intensity. A respondent with a strongly negative voice describes the facility in the harshest terms, asserting that it is essentially a "disgusting house of hell" and goes on to portray it as outdated, unsafe, and the source of a serious infectious incident. This reviewer argues that the place is so problematic that it should be shut down; they claim their family contracted a Staph infection during a visit, and that the husband's situation was not promptly or adequately communicated to family members. The language is stark and the claims are grave, including alleged negligence and failed notification protocols, which collectively contribute to a perception of systemic failure and danger.
Taken as a whole, the remarks about Mission Care in Riverside reveal a complex landscape of patient experiences. Some families report high satisfaction with clean facilities, friendly and responsive staff, and strong communication with loved ones. Other families raise serious safety and ethical concerns, including alleged mishandling of medical procedures, perceived prioritization of finances over patient welfare, inconsistent nursing care, and alarming incidents that were not fully addressed by administration. The most extreme accounts portray the facility as unsafe and punitive, with accusations that it should be shut down. The diversity of experiences suggests that outcomes at Mission Care may depend heavily on individual staff interactions, the specific day-to-day leadership, and how concerns are escalated and managed.
For prospective families, the overarching takeaway is to approach placement decisions with careful due diligence. It may be wise to conduct thorough on-site visits, seek detailed explanations of care protocols and staffing patterns, and review how the facility handles safety incidents and communication with families. Engaging with current residents and families, requesting a clear outline of doctor visitation schedules, and understanding the facility's process for reporting and addressing grievances can help form a more complete picture. Given the breadth of experiences reported, individualized assessment and vigilance appear essential when considering Mission Care in Riverside.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Martin Residential Care Home in Riverside, CA is a welcoming and well-equipped assisted living community that offers board and care home services. Our residents enjoy a range of amenities designed to enhance their quality of life, including a spacious dining room where delicious meals are served, fully furnished accommodations for comfort and convenience, a beautiful garden for relaxation and outdoor activities, housekeeping services to ensure cleanliness, and move-in coordination for a seamless transition.
We prioritize the needs of our residents by offering various care services. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care for our residents. For those with specific dietary needs, we offer diabetes diet plans and special dietary restrictions are taken into account while meal preparation and service take place. Medication management is available to ensure the proper administration of medications.
Transportation arrangement for medical purposes as well as transportation to doctor's appointments are provided for ease of access to healthcare services. Additionally, our community is conveniently located near several amenities including three nearby cafes for socializing or grabbing a quick bite, two parks where residents can enjoy the outdoors, seven pharmacies for easy medication access, seven physicians' offices for convenient healthcare consultations, eight restaurants providing diverse dining options within reach, two places of worship promoting spirituality within close proximity, one theater for residents who enjoy entertainment options nearby if desired, and three hospitals in the vicinity for peace of mind.
At St Martin Residential Care Home in Riverside, CA, our goal is to create a supportive environment where residents can thrive. With an array of amenities and care services tailored to individual needs, we strive to provide a comfortable and enriching living experience for each resident.
St Martin Residential Care Home is located at 4552 Mission Inn Avenue, Riverside, CA 92501 in Riverside County, California
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