Ellery's Family Care
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11241 Devine Circle, Riverside, CA 92503
For more information about senior living options: (844) 490-3973
Ellery's Family Care offers competitive pricing for its services, particularly in comparison to both Riverside County and the broader California market. For a semi-private room, Ellery's rates are set at $3,000 per month, which is slightly above the county average of $2,844 but below the state average of $3,333. When it comes to private accommodations, Ellery's price of $3,500 sits just below Riverside County's average of $3,474 and significantly lower than California's overall average of $3,939. This positioning indicates that while Ellery's Family Care is a valuable option within its local context, it also provides cost-effective choices for families seeking quality care within the state.
| Floor plans | Ellery's Family Care | Riverside County | California |
|---|---|---|---|
| Semi-Private | $3,000 | $2,844 | $3,333 |
| Private | $3,500 | $3,474 | $3,939 |
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Neighborhood Health Care is a great health provider, and everyone is kind and helpful. Doctor Richard Arcelao is a great doctor. Dr Duarte is very nice and explains other options when patients don't want to try regular medicine. The staff are very friendly and treat patients wonderfully. The team went above and beyond, treating patients with dignity and respect from the front to the back office. Emade is incredibly helpful and truly listens to patients. Elvira, Leslie, and the PSRs are amazing. They serve patients in Spanish and are very helpful and attentive.
The front desk staff were rude and seemed to lack knowledge of the system. The dentist did not listen to patients' concerns and care was poor. The call center canceled appointments and did not follow up after telehealth visits. Appointments are often booked weeks out, making timely care difficult. The wait to talk to someone on the phone is long. They charged 50% out of network despite having insurance. The reviewer felt the clinic was getting worse and suggested finding another provider.Across a broad network of clinics, Neighborhood Health Care emerges in these reviews as a place where warmth and attentiveness often set the tone for a patient's experience. From the moment patients arrive, the receptionists tend to be friendly and helpful, and many describe the care as professional and thorough once they're checked in. The consistent thread is a sense that people are treated with respect and kindness, and that staff strive to go beyond the basics to make patients feel seen and supported.
A standout feature in many accounts is the breadth and accessibility of care. Reviewers highlight a wide range of services, including primary care, mental health, and even chiropractic offerings, all under one roof. The clinics are frequently described as welcoming environments where bilingual staff and Spanish-language services help to shorten the path to care for many patients. In this ecosystem, patients repeatedly note that clinicians take time to listen, explain options, and guide them through next steps. Emade, in particular, is singled out for listening carefully and taking the time to address concerns, which helps patients feel heard and cared for in a meaningful way.
Doctors across the network receive substantial praise for their approach and expertise. Several providers are called out by name for delivering thoughtful care, explanations, and alternatives when patients are hesitant about certain treatments. Dr. Arcaleo (Richard Arcelao) is repeatedly described as a great doctor, with reviews applauding his thoroughness and communication. Dr. Duarte is praised for explaining alternatives when patients don't want to pursue standard medications. Dr. Wesley Arnold is commended for professionalism and for recognizing when surgery isn't necessary after a detailed examination. In dentistry, Dr. Wang earns compliments for professional, reassuring care, while a pediatrician and other clinicians are noted for making visits informative and reassuring. The sentiment across many notes is that the clinicians earn trust through attentive listening, patience, and clear, compassionate explanations.
The experience extends beyond the exam room into the follow-up and patient education process. Some patients report receiving follow-up calls that lay out additional services and options, helping them feel like they're part of a continuous care plan rather than a one-off visit. Clinicians and support staff are described as taking the time to walk patients through procedures, discuss pain management, and answer lingering questions, which contributes to a sense of reliability and ongoing support. A number of reviews emphasize how a good interaction with the care team transforms a potentially stressful event into a manageable, well-orchestrated process.
However, not every encounter is flawless, and several reviews point to recurring challenges that can dampen the overall perception. Billing and insurance issues surface as a notable concern. A patient describes being told a condition would be out of network and facing a 50% charge despite having PPO insurance, highlighting the friction that can arise between administrative policies and patient expectations. Another reviewer recounts a frustrating experience with a front-desk staff member who seemed uncertain about the process, underscoring how a few miscommunications can color a visit. The sense that "the call center" is not as responsive as patients would hope appears repeatedly, with cancellations, delayed follow-ups, and long hold times cited as specific pain points.
Appointment availability and scheduling also come up in reviews. Several patients acknowledge that doctors can be very busy, and some specific remarks describe long wait times to get initial appointments or to schedule follow-ups. A few notes mention telehealth experiences that did not meet expectations, including a lack of timely follow-up on co-pays or missed calls after virtual visits. In some cases, patients feel compelled to seek care elsewhere due to these logistical hurdles, even when they otherwise value the medical staff and the level of clinical care they receive.
Even within the same network, experiences can diverge sharply. While many praise the level of service, warmth, and clinical competence, others describe encounters with rude or unhelpful behavior at the front desk or in certain departments, particularly around OB and dental services. There are mentions of stress around transferring to different clinics or finding a new dentist, and some patients feel that changing locations is not as straightforward as it should be. A few reviews specifically call out degradation in patient experience after changes in the practice's structure, such as a call-center shift that correlates with a drop in follow-through and responsiveness.
Despite these inconsistencies, the overall impression across the majority of accounts is one of a health network with genuine strengths. Patients repeatedly praise the kindness and professionalism of the staff, the breadth of services available, and the genuine effort by clinicians to involve patients in decisions about their care. The bilingual capabilities and the emphasis on patient comfort both contribute to a sense that Neighborhood Health Care is a community-focused provider, dedicated to accessible, respectful, and thorough care. Yet the reviews also remind us that the system's administrative and logistical layers - billing clarity, appointment scheduling, and call-center responsiveness - are areas where improvements would further enhance the patient experience and reinforce the positive clinical relationships that many patients already value.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Holiday partiesHoliday parties are important for seniors because they provide opportunities for socialization, community involvement, and mental stimulation. These festive events offer a sense of belonging and connection during a time that can be lonely for many older adults. Additionally, participating in holiday celebrations can boost mood and overall well-being for seniors living in senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ellery's Family Care is a welcoming board and care home located in Riverside, CA, designed to provide compassionate support and assistance for individuals seeking a comfortable living environment. Our community combines the warmth of home with the specialized care needed for daily living.
At Ellery's Family Care, residents enjoy a variety of amenities that cater to their needs and enhance their quality of life. Each private room is fully furnished and equipped with private bathrooms, offering a sense of privacy and comfort. The community features inviting indoor common areas and beautifully landscaped outdoor spaces where residents can relax and connect with nature. Additional amenities include cable or satellite TV, Wi-Fi/high-speed internet access, housekeeping services, move-in coordination, and wheelchair-accessible showers to ensure convenience and accessibility for all.
We provide comprehensive care services tailored to each resident's individual requirements. Our dedicated staff assists with activities of daily living such as bathing, dressing, transfers, and medication management while coordinating closely with healthcare providers to guarantee optimal medical support. We take pride in accommodating special dietary restrictions through our meal preparation services, ensuring that all residents receive nutritious meals that meet their unique needs.
Social engagement is an important part of life at Ellery's Family Care. Residents can participate in a wide range of activities including BBQs or picnics, birthday celebrations, holiday parties, live performances ranging from dance to music concerts, as well as many scheduled daily activities that foster friendship and community spirit.
Conveniently situated near various local amenities, our residents have easy access to cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals—making it simple for them to stay connected with the surrounding vibrant community.
At Ellery's Family Care in Riverside, we are committed to providing a safe, nurturing environment where individuals can thrive while receiving the personalized care they deserve. Come join us in creating cherished memories with friends old and new!
This part of Riverside, California, offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With several pharmacies and physicians located within a few miles, accessing healthcare services is made easy. The proximity to hospitals like Molina Medical Center and Parkview Community Hospital Medical Center ensures quick access to medical care in case of emergencies. Additionally, the area boasts a selection of restaurants, cafes, and theaters for entertainment and socializing. Places of worship such as Riverside Community Church provide opportunities for spiritual fulfillment, while nearby parks like Eastvale Community Park offer outdoor recreational activities. Overall, this part of Riverside provides a well-rounded environment that can cater to the diverse needs and interests of seniors looking to live in the area.
Ellery's Family Care offers competitive pricing for its services, particularly in comparison to both Riverside County and the broader California market. For a semi-private room, Ellery's rates are set at $3,000 per month, which is slightly above the county average of $2,844 but below the state average of $3,333. When it comes to private accommodations, Ellery's price of $3,500 sits just below Riverside County's average of $3,474 and significantly lower than California's overall average of $3,939. This positioning indicates that while Ellery's Family Care is a valuable option within its local context, it also provides cost-effective choices for families seeking quality care within the state.
Ellery's Family Care is located at 11241 Devine Circle, Riverside, CA 92503 in Riverside County, California
Yes, Ellery's Family Care allows both dogs and cats.
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