Cherish Days Home-The Elderly in Riverside, CA

Pros

• Desire Home Care has exceeded expectations.
• Their caregivers are friendly, professional, and efficient.
• Ochia and her staff are the best.
• They replace caregivers immediately when needed.
• Customer service is great and responsive.
• The hospitality and care provided is second to none.
• Desire Home Care is great at helping with Day Care needs.

Cons

• They describe the central office communication as a frustrating disappointment due to delays and miscommunication about scheduling.
• They say the coordinators do not take their job or the client seriously, leading to unstable, inconsistent caregivers.
• They claim there is no supervisor to speak to and that messages are rarely returned.
• They characterize the company as disorganized and unprofessional, with no-shows and staff who cannot handle the job.
• They note a lack of proper caregiver training, especially for autism, and doubt the hiring standards.
• They state they would not recommend the company.

Review

Cherish Days Home-The Elderly in Riverside is best suited for families seeking a warm, in-home care option where daily living assistance, companionship, and flexible respite are the core offerings. The strongest upside lies in the care teams, with caregivers repeatedly described as attentive, capable, and able to help with showering, dressing, meals, and other essential daily tasks within a home setting. This is not a facility for those prioritizing a strictly administrative experience; it works best when a steady in-home relationship with one or a small group of caregivers is cultivated. For seniors who prefer a home-like routine over institutional care and who value personal connection in their care, Cherish Days presents a meaningful option.

The most tangible positives center on the quality of direct caregiving. Reviewers consistently highlight well-trained, professional staff who provide compassionate, hands-on support and adapt to varying needs, from basic daily tasks to more involved assistance. When the system works smoothly, families enjoy dependable in-home presence, flexibility with hours, and the ability to tailor care around specific routines or respite requirements. In short, the caregiving capability itself is real and meaningful, offering a solid foundation for comfort and continuity in daily life.

However, the dark side of Cherish Days emerges in the administrative and scheduling arena. A recurring thread across reviews points to frustrating communication gaps with the central office, delays in relaying scheduling requests, and uncertainty around caregiver availability. Several accounts describe no-shows, late notices, and a lack of timely follow-up or accountability from supervisors. The absence of a clearly accessible supervisory tier means concerns can drift without prompt resolution, and families can feel left in the lurch when plans hinge on a reliable office workflow rather than a single caregiver’s attentiveness.

That tension between strong direct care and weaker administrative machine is what ultimately grounds a practical verdict. The caregiving strengths can offset parts of the cons for families who already have a reliable point of contact, someone who coordinates with caregivers and can ride out occasional scheduling hiccups. For those whose daily routine hinges on predictability, however, the administrative gaps can erode confidence and disrupt care continuity. In essence, Cherish Days delivers high-quality hands-on care, but it demands a tolerance for organizational fragility that not all families can accommodate.

Alternatives should be considered for families where scheduling reliability and centralized accountability are non-negotiable. Within the broader Riverside home-care landscape, some clients report more consistent communications and responsive scheduling from other providers, though experiences vary by office and region. Desire Home Care, for example, surfaces in several reviews as a contrast point: praised for responsiveness and open lines of communication in some cases, yet not immune to its own challenges in others. The takeaway is clear, do not assume uniform reliability across agencies; research, verify, and seek recent references specific to the local office and caregivers you’ll rely on.

The clearest decision hinge is this: if reliable scheduling and a quick, clear escalation path to a supervisor are essential, Cherish Days should be evaluated with specific guardrails in place. Demand a written care plan with assigned supervisory contact, carve out guaranteed backup coverage, and insist on clear response-time commitments. Probe for caregiver matching criteria that reflect the senior’s needs (mobility support, dementia or neurodiversity considerations, meal prep preferences) and request references from families with similar care scenarios. Run a short-term trial with a definitive exit or adjustment clause to test both the caregiving fit and the administrative response. When the office systems align with the strong hands-on care, Cherish Days can be a compelling, intimate solution; when they don’t, alternatives with steadier governance deserve serious consideration.

This part of Riverside, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. Within a short distance, you will find a variety of restaurants offering different cuisines to suit your preferences, as well as multiple pharmacies and medical facilities for your healthcare needs. The selection of parks nearby provides opportunities for outdoor activities and relaxation. For those seeking spiritual fulfillment, there are several places of worship in close proximity. Additionally, the presence of cafes allows for social gatherings and leisurely outings. The accessibility to theaters offers entertainment options, while the hospitals in the area ensure quality healthcare services are readily available when needed. Overall, this neighborhood provides a well-rounded environment for seniors looking for comfort and convenience in their daily lives.

Restaurants

• McDonald's (0.2 miles)
• Locals Public House (0.2 miles)
• Smokey Canyon BBQ (2.6 miles)
• Donut Tyme (2.6 miles)
• Miguel's Jr (2.8 miles)
• Portillo's Hot Dogs (3.1 miles)
• Chick-Fil-A (3.1 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (2 miles)
• Rite Aid (3.2 miles)
• Day Street Pharmacy (3.4 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.3 miles)
• Sav-On Pharmacy (4.5 miles)

Physicians

• Cardio Vascular Plus (0.6 miles)
• Healthcare Imaging Center at Day Street (3 miles)
• Riverside Medical Clinic (3 miles)
• Nephrology Assoc Medical Group (3.4 miles)
• Moreno Valley Community Medical Group (4.4 miles)
• University Pain Consultants (4.4 miles)
• Loma Linda University Plastic Surgery Group (4.5 miles)

Parks

• Sycamore Canyon Wilderness Park (1.5 miles)
• Andulka Park (3 miles)
• Towngate Memorial Park (3.4 miles)
• Mount Rubidoux (5.9 miles)

Places of Worship

• The Grove Community Church (1.5 miles)
• Riverside Community Church (5.4 miles)
• The Refuge Bible Fellowship (5.5 miles)
• Azure Hills Seventh-Day Adventist Church (8 miles)

Cafes

• Starbucks (2.7 miles)
• The Coffee Bean and Tea Leaf (3 miles)
• Starbucks (3.2 miles)
• Starbucks (3.8 miles)
• Starbucks (4.1 miles)
• Starbucks (5.4 miles)
• Wanda's Cafe (5.7 miles)

Theaters

• Regal Riverside Plaza (4.4 miles)
• AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (7.4 miles)

Hospitals

• Riverside Center (4.9 miles)
• Empire Imaging (5.2 miles)
• Parkview Community Hospital Medical Center (6.4 miles)
• Windsor Cypress Gardens Healthcare (7 miles)
• Riverside County Regional Medical Center (7.6 miles)
• Molina Medical Center (9.3 miles)