1383 North Alice Avenue, Rialto, CA 92376
For more information about senior living options: (844) 490-3973
The outside maintenance of the facility is great and should attract more customers.
The management rotates 1-2 times a year and arrives unprepared, often sending paper threats to residents. Maintenance takes forever to fix problems, and the staff seem to be trainees who get a break. Management is terrible, incompetent, and uncaring about residents. They harass residents who do things their way. Inspections are used to invade privacy and tell residents how to live. The laundry rooms are disgusting; machines are dirty and no one cleans or maintains them. Amenities are not kept up, despite residents paying for them. They do the bare minimum to keep tenants. Residents would rather use public laundromats due to the in-unit facilities. This is the worst apartment complex the reviewer has experienced.There is a pronounced sense among residents that the place operates in fits and starts, with morale dipping whenever a new management team arrives. Several comments point to a quarterly or biannual turnover in leadership, with each new group seemingly stepping in without a full grasp of the ongoing issues or history of the property. The result is a revolving door of policies and expectations that leaves tenants feeling unsettled and unsure of what to expect next. The stability that people typically rely on in a living environment appears to be in particularly short supply here, and that perception colors every interaction residents have with the management.
A recurring theme across multiple reviews is the perception that new managers arrive with a punitive, top-down mindset. One commentator describes the approach as coming "in blind" and resorting to paper threats as a default method of control. The fear of inspections and the sense that management is seeking to police how tenants live is a common thread. Instead of fostering a cooperative atmosphere, some residents report feeling watched and micromanaged, as if the purpose of routine checks is less about safety or upkeep and more about asserting authority. This impression of overreach contributes to a broader feeling of disrespect and discomfort in the living space.
On the maintenance front, there is a clear dichotomy between exterior upkeep and interior responsiveness. Several residents acknowledge that the exterior maintenance of the facility is commendable and even a potential draw for prospective tenants. Yet that outside-friendly appearance does not translate into interior reliability. Maintenance requests are described as slow or neglected, with the caveat that the maintenance team may be comprised of trainees who are not yet proficient. While some residents acknowledge a learning curve, the extended timelines and perceived lack of urgency amplify frustrations when everyday problems persist for days or weeks.
The shared amenities suffer from a different kind of neglect, particularly the laundry facilities. Multiple reviews paint a grim picture of the laundry rooms: dirty machines, lingering trash, and a sense that cleaning and routine maintenance are not being performed. Even claims of new machines do little to reassure residents, as the impression remains that no one is responsible for cleaning, emptying trash, or performing upkeep. For those who have experience with public laundries, the preference to abandon the on-site facilities is understandable, underscoring a broader sentiment that residents are paying for something they are not receiving.
The broader sentiment about value-for-money compounds the dissatisfaction with management and maintenance. Tenants express that the amenities billed as parts of their lease are, in practice, underperforming. The irony is palpable: residents would like to enjoy the facilities they pay for, yet the experience falls short, leaving them feeling shortchanged and reluctant to rely on the complex for anything beyond the bare minimum. The disconnect between what is promised and what is delivered leaves many longing for alternatives - even at the expense of leaving a preferred neighborhood.
A recurring observation is the sense that management's priorities prioritize control over tenant well-being. The combination of harsh "inspections," intrusive checks, and a perceived culture of harassment when tenants do not conform to certain expectations contributes to a hostile atmosphere. One reviewer explicitly ties the management approach to a lack of care for the tenants' day-to-day needs, suggesting that reasonable concerns are overshadowed by rules-and-policies enforcement rather than collaborative problem-solving. The impression is that tenants are more likely to feel policed than supported, which can erode trust and loyalty over time.
Taken together, the reviews paint a portrait of a property caught between visible exterior improvements and a problematic inner culture. The external appearance may be clean and well-kept, and the maintenance staff may be competent in certain tasks, but the daily lived experience inside the complex is where many tenants feel let down. Frequent turnover in management, an emphasis on intimidating inspections, slow internal maintenance, and unsatisfactory laundry facilities combine to create a sense of risk about renting there. For anyone considering moving in, the prevailing message is clear: tread carefully and weigh whether the promised amenities and the reality of management's approach align with your expectations and tolerance for management-style interactions.
In the end, the sentiment is unequivocal to those who have voiced it: this place feels like a struggle, not a community. The management's perceived indifference to practical concerns, the harassing tone of some inspections, and the inconsistent maintenance quality all contribute to a lasting impression of a complex that prioritizes control and optics over tenant comfort and reliability. The closing line - an implicit warning that "come here at your own risk" - captures the cautious, guarded stance many residents have adopted. It's a narrative of potential, obscured by ongoing frustrations, where the exterior gains do little to mask the interior realities experienced by those who live there.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mulberry Manor II in Rialto, CA is a vibrant assisted living community that offers a comfortable and enriching lifestyle for seniors. Our residents enjoy a variety of amenities and care services designed to meet their individual needs.
Our spacious dining room provides delicious and nutritious meals prepared by our skilled culinary team. Residents can dine in style while socializing with friends or family. The community is fully furnished, ensuring that each resident feels at home from the moment they arrive.
The beautifully maintained garden offers a serene outdoor space where residents can relax, take a stroll, or engage in gardening activities. Housekeeping services are provided to ensure that residents have a clean and tidy living environment.
Move-in coordination is available to ease the transition for new residents and their families. We understand that moving can be stressful, so our dedicated staff are here to support you every step of the way.
Stay connected with loved ones and stay informed with our telephone and Wi-Fi/high-speed internet services. Whether enjoying virtual visits or researching online, residents can easily stay connected with the outside world.
Assistance with daily activities, such as bathing, dressing, and transfers, is provided by our compassionate staff who are trained to meet each resident's unique needs. We also offer coordination with healthcare providers to ensure seamless medical care.
For those with special dietary restrictions, we provide diabetes diet options and cater to specific dietary needs. Our dedicated team prepares delicious meals that meet your nutritional requirements.
Transportation arrangement for medical appointments is available to make sure residents reach their healthcare providers conveniently. In addition, transportation to doctors' appointments ensures timely access to necessary medical care.
Residents can participate in scheduled daily activities designed to promote engagement and socialization within the community. From exercise classes to creative arts workshops, there is something for everyone's interests.
Mulberry Manor II benefits from its convenient location near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options like buses or shuttles, theaters, and hospitals. This ensures easy access to amenities and services outside of the community.
At Mulberry Manor II, we are committed to providing a warm and supportive environment where seniors can thrive. Our dedicated staff are passionate about delivering personalized care and ensuring residents' well-being. Come and experience the comfort and convenience of our assisted living community.
Mulberry Manor II is located at 1383 North Alice Avenue, Rialto, CA 92376 in San Bernardino County, California
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