Horizon Home

Pros

• The facility has a range of rooms available for prospective residents to explore.
• The caregiver on site was friendly and accommodating during the self-tour.
• The opportunity to see the rooms firsthand provided valuable insight into the facility.
• The staff's willingness to allow a self-guided tour shows flexibility in their approach.
• Access to the facility allowed for a personal assessment of the living environment.

Cons

• The scheduled tour was unprofessional due to the absence of the designated guide, leading to a lack of organization.
• The caregiver on-site appeared uninformed about the tour and failed to provide proper assistance.
• The caregiver neglected the needs of a resident while focusing on the visitors, reflecting poor care standards.
• The overall experience indicated a lack of attention and responsiveness from the staff towards residents.
• The visit ultimately resulted in a decision against placing a loved one in this facility due to observed shortcomings in care and management.

Review

When searching for a suitable facility for the care of a loved one, first impressions can be pivotal in the decision-making process. Such was the experience of a family seeking placement for their mother at a local care facility. Their appointment to tour the premises was an opportunity to assess whether it would be an appropriate environment for their loved one. However, upon arrival, they encountered unexpected challenges that ultimately shaped their perception of the center.

The family's disappointment began almost immediately when they learned that the staff member designated to conduct the tour was unavailable. This lack of preparedness raised concerns about the organization and communication within the facility. Instead of being greeted by a knowledgeable representative who could answer questions and provide insights into daily operations and resident life, they were met with confusion and disarray. A caregiver already on site stepped in to offer assistance but seemed ill-equipped to handle such an impromptu tour.

Despite her willingness to help, this caregiver was not informed about the scheduled visit, which contributed further to the sense of disorder. Although she allowed the family to explore available rooms on their own, it quickly became clear that she did not possess detailed knowledge about each space or its suitability for prospective residents like their mother. This inefficiency highlighted potential gaps in training and readiness among staff members—issues that are crucial when families are making significant decisions regarding long-term care.

As they toured the facility independently, one glaring moment stood out: while exploring various common areas and living spaces, a resident approached the caregiver with a request for assistance. Unfortunately, instead of addressing this need promptly, she casually responded that she would be there “in a minute.” Yet as time elapsed—about 30 minutes—the caregiver had yet to return to help the resident. This response—or lack thereof—left an impression on the visiting family; it illustrated not only possible neglect but also emotional indifference toward current residents' needs.

Such experiences can profoundly affect how families view a care facility's commitment to its clientele. The family's observations during this visit sparked serious doubts about whether residents were receiving adequate attention and support throughout their stay. If this level of inattentiveness could occur during what should have been an organized tour with dedicated staff members present, what might take place during regular operating hours? These reflections inevitably raised alarms about potential shortcomings in caregiving practices at this facility.

Ultimately, after processing all these unsettling experiences during their visit, this family made a difficult yet necessary decision regarding their mother's care: they resolved not to pursue placement at this particular facility any further. The overall impression left by disorganization and perceived neglect indicated that it would not provide the nurturing and responsive environment necessary for someone like their mother—a sentiment likely shared by many families navigating similar situations as they seek assurance in choosing appropriate elderly care services.

This experience serves as both cautionary advice and reinforcement of ideals surrounding long-term care facilities: transparency in communication between staff members is paramount; appropriate training ensures caregivers are prepared; genuine attentiveness towards all residents is essential for fostering trust with families considering placement options for their loved ones. In health care settings where compassion truly matters, every interaction must reflect those values—to ensure comfort not only in physical surroundings but within personal relationships fostered in such environments.

Located in the peaceful neighborhood of Redding, California, this area offers a variety of amenities and services suitable for seniors looking for a convenient and comfortable lifestyle. With multiple places of worship nearby such as the Little Country Church and Bethel Church, residents can enhance their spiritual well-being. For medical needs, there are reputable physicians like Flawless Body and Hilltop Medical Clinics within close proximity, ensuring accessible healthcare options. The area also boasts a selection of restaurants like Casa Ramos and Country Kitchen Restaurant & Bakery offering diverse dining choices. Additionally, cafes like From The Hearth Cafe and Starbucks provide ideal spots for socializing or enjoying a leisurely cup of coffee. For entertainment options, Cinemark Redding 14 and XD theater is conveniently located nearby. With pharmacies like Walgreens and hospitals such as Mercy Foundation North in the vicinity, residents can easily access essential healthcare services. Overall, this neighborhood offers a blend of essential amenities, making it an attractive choice for seniors considering senior living in Redding.

Places of Worship

• Little Country Church (0.4 miles)
• Bethel Church (0.6 miles)

Physicians

• Flawless Body (0.7 miles)
• Prestige Radiology (0.9 miles)
• Hilltop Medical Clinics (0.9 miles)
• Examworks (2 miles)
• Shasta Orthopaedics - Schillen J David MD (2.1 miles)
• Redding Hearing Institute (2.1 miles)
• Jack David Schillen (2.1 miles)

Restaurants

• Casa Ramos (0.7 miles)
• Champa Garden (0.9 miles)
• Country Kitchen Restaurant & Bakery (0.9 miles)
• El Delicioso Burrito (1 miles)
• McDonald's (1.1 miles)
• Taco Bell (1.1 miles)
• Chick-Fil-A (1.2 miles)

Cafes

• From The Hearth Cafe (0.8 miles)
• Starbucks (0.9 miles)
• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.9 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (2.1 miles)
• Dutch Bros Coffee (2.4 miles)

Theaters

• Cinemark Redding 14 and XD (1 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walmart Pharmacy (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Owens Healthcare (2.1 miles)
• Walgreens (2.2 miles)
• Redding Drug (2.2 miles)
• Lims Family Pharmacy (2.2 miles)

Hospitals

• William F Nicol DDS (1.9 miles)
• Mercy Foundation North (2.1 miles)
• Day Dreams (2.2 miles)
• Mains'l Services (2.5 miles)

Transportation

• Enterprise Rent-A-Car (2.4 miles)
• U-Haul Moving & Storage (2.4 miles)
• Amtrak Station (2.6 miles)

Parks

• Caldwell Park (2.4 miles)