For more information about senior living options: (866) 208-4318
3.7 from 53 reviews
5 stars
33
4 stars
3
3 stars
0
2 stars
1
1 stars
16
Overall Review of Around the Clock Home Service, LLC - Porter Ranch
common31 reviews mention this
Staff are professional and compassionate
Residents and families repeatedly describe the team as professional, respectful, and compassionate.
Across many reviews, families say nurses and therapists were professional and easy to work with, and they describe respectful, caring interactions in the home. Several people also mention specific clinicians by name and highlight compassion, communication, and willingness to answer questions. A few reviews disagree, but even those that are negative sometimes still acknowledge the caregiver’s basic bedside manner.
common16 reviews mention this
Home wound care and rehab
Reviews commonly mention wound care and therapy support as a key part of services.
Many reviewers discuss in-home nursing for wounds and post-surgery follow-up, including dressing changes and monitoring progress. Others describe rehabilitation support after procedures, with therapists teaching exercises and providing home-care tips. Several people connect the care they received to meaningful recovery progress, particularly for wound healing or regaining mobility.
caveat5 reviews mention this
On-time visits and follow-through
Some residents and families report problems with scheduling, no-shows, and delayed follow-through.
A subset of reviews describe missed visits, late arrivals, and communication gaps around when care would happen. One reviewer recounts a delay in ordered treatment that contributed to worsening wounds, while another describes appointments being set up and then not attended. There are also complaints about visit documentation, with families saying notes were incomplete or not left as expected.
caveat5 reviews mention this
Billing and payee concerns
Some families report unexpected charges and concerns with payee handling.
Several critical reviews focus on fees, including being charged for additional items or services and not feeling properly informed upfront. A few reviewers also describe payment-related disputes involving a payee arrangement and mention money not being handled as expected or refunds not received. Another complaint describes added charges connected to clinical tasks such as drawing blood.
common3 reviews mention this
Availability for questions and emergencies
Some reviewers describe fast help when issues come up, including after-hours questions.
A small number of reviews say they could call with questions or concerns and that the team responded without hesitation. One family mentions calling for emergencies and having staff show up despite the late timing. Another review emphasizes getting answers quickly when problems arise.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Burbank-Glendale-Pasadena (11 miles away)
Los Angeles International (24 miles away)
Nearby Places of Interest
Porter Ranch, California, offers a convenient and diverse array of amenities for senior living. With multiple cafes and restaurants nearby, such as Starbucks, Porto's Bakery & Cafe, and Wood Ranch BBQ & Grill, residents have plenty of dining options to choose from. There are also several pharmacies in the vicinity, ensuring easy access to medications and health supplies. For entertainment and recreation, there are theaters like AMC Porter Ranch 9 and parks like Holleigh Bernson Memorial Park and O'Melveny Park for leisurely walks or outdoor activities. Additionally, the area is well-equipped with medical facilities including Rinaldi Convalescent Hospital and Providence Holy Cross Medical Center Diabetes Education for any healthcare needs. Transportation options like the Van Nuys FlyAway Bus Terminal and Van Nuys Airport provide easy access for travel. Overall, Porter Ranch offers a comfortable and convenient environment for seniors looking to reside in a vibrant community with access to essential services.
Cafes
Starbucks (0.4 miles)
Starbucks (2.1 miles)
Porto's Bakery & Cafe (2.7 miles)
Starbucks (3.1 miles)
Starbucks (4.4 miles)
Winnetka Bowl (5.7 miles)
Starbucks (6.8 miles)
Pharmacies
Rite Aid (0.4 miles)
CVS Pharmacy (0.5 miles)
Walgreens (0.8 miles)
CVS Pharmacy (1 miles)
Rite Aid (1.8 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.9 miles)
Restaurants
Del Taco (0.5 miles)
Sugar Suite (2.1 miles)
In-N-Out Burger (2.1 miles)
In-N-Out Burger (2.2 miles)
Wood Ranch BBQ & Grill (2.4 miles)
Yard House (2.4 miles)
In-N-Out Burger (2.9 miles)
Theaters
AMC Porter Ranch 9 (2.3 miles)
Hospitals
Rinaldi Convalescent Hospital (2.3 miles)
Veterans Administration (3.3 miles)
Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (4.1 miles)
Olive View Ucla Medical Center (6.1 miles)
Kaiser Permanente Emergency (6.8 miles)
Parks
Holleigh Bernson Memorial Park (2.8 miles)
O'Melveny Park (2.8 miles)
Chatsworth Park North (4.6 miles)
Parthenia Park (4.8 miles)
Lake Balboa Park (5.9 miles)
Encino Bike Path (6.1 miles)
Shadow Ranch Park (7.2 miles)
Places of Worship
Immanuel Bible Church (4.3 miles)
Transportation
Van Nuys FlyAway Bus Terminal to LAX (5 miles)
Van Nuys Airport (VNY) (5.2 miles)
Physicians
Mid-Valley Comprehensive Health Center (6.3 miles)
Southern California Orthopedic Institute (6.5 miles)
UCLA Health Woodland Hills (7.1 miles)
Evan Bachner Evan J Bachner MD (7.2 miles)
Center For Orthopaedic Specialists (7.2 miles)
Providence Medical Institute West Hills OB-GYN (7.3 miles)
Liberty Pacific Advanced Imaging | West Hills (7.3 miles)
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Around the Clock Home Service, LLC - Porter Ranch photos
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Burbank-Glendale-Pasadena (11 miles away)
Personalized care with 24-hour supervision, diabetes-friendly meals, and engaging activities in a fully furnished setting with a garden.
8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony