Three A's Board & Care Home

15329 Gard Avenue., Norwalk, CA 90650

For more information about senior living options: (844) 490-3973

3.5 from 6 reviews
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Assisted Living Board and Care Home

Overall Review of Three A's Board & Care Home

Pros

  • pro The facility is clean.
  • pro Staff are friendly, kind, compassionate, and accommodate requests.
  • pro Cottage Crest staff provided excellent service.
  • pro The facility is adorable and well-kept.
  • pro Housekeeping is consistently cleaning, and nurses and staff are very helpful.
  • pro The new ownership has brought fresh paint and ongoing improvements.
  • pro It is a highly recommended place for care.

Cons

  • pro A senior was given Ativan instead of melatonin, a medication the doctor reportedly says should never be given to seniors over 65.
  • pro The medication allegedly caused a coma and took seven days to clear, leaving the resident weak and needing therapy.
  • pro The reviewer warns others not to leave their loved ones in this facility.
  • pro A visitor reports a lice outbreak on their aunt and says the facility needs better cleaning.
  • pro The new ownership is associated with ongoing problems, described as "fresh coats of pain."

Review

Cottage Crest receives a wide range of perspectives from people who have trusted their loved ones to its care. On one end of the spectrum, a deeply troubling experience is shared that raises serious questions about safety and medication management in the first moments of a stay. The account describes a 90-year-old mother who became agitated on her first night. Instead of a suggested melatonin dose of 5 mg, she was given Ativan, a medication that the reviewer believes should never be given to seniors over 65. The resulting reaction was severe: the patient slipped into a coma and required an ER visit. It took seven days for the drug to leave her system, and the family notes that she emerged from the ordeal much weaker and in need of therapy. The reviewer ends by urging others not to leave their loved ones at this facility, signaling a profound impact on trust and safety.

In contrast, another review recounts a much more uplifting and long-term experience with the same facility, focusing on care that continued over several months. The in-law of the reviewer was a patient for an extended period before passing away in August 2024. The family describes Cottage Crest as clean and emphasizes the warmth and responsiveness of the staff - described as friendly, kind, compassionate, and accommodating of the family's requests. The reviewers highlight the importance of visitation, noting that family members were allowed to visit any day and any time, which helped them stay connected during a difficult time. Expressing gratitude, they thank the Cottage Crest staff for the excellent service provided to their loved one, underscoring the positive impact of supportive caregivers and a respectful environment at the facility.

Another voice adds a critical note about cleanliness and facility conditions, focusing on a more recent visit to see an aunt who has been there since December. The reviewer reports that their aunt contracted lice while staying at the facility, and they strongly urge better cleaning and overall improvement. This anecdote points to concerns about infection control and sanitary practices, suggesting that even in a setting that some reviewers praise for its cleanliness, there are incidents that can undermine confidence in hygiene standards.

There is also mention of change and consistency within the facility, noting "New ownership" and the impression that the place has undergone updates, with a sense of renewed attention to upkeep. The reviewer mentions "Fresh coats of pain," which appears to be a misspelling of paint, implying fresh renovations or updates under new ownership. This sentiment is paired with positive remarks about housekeeping, described as consistently cleaning, and about the nursing and support staff, who are described as very helpful. The combination of improvements and ongoing helpful staff paints a picture of a facility that is evolving and investing in its presentation and day-to-day operations.

Finally, several reviews converge on a simple, affectionate appraisal of the place: "It's really an adorable little facility." Another reader expresses strong trust and satisfaction, declaring, "I really love this facility! It is super clean and the staff is super helpful. If you're looking for a spot this is it!" These concluding notes emphasize a favorite impression of Cottage Crest as a compact, well-maintained environment where staff dedication and cleanliness are memorable positives for families seeking a comfortable, supportive setting.

Taken together, the collection of experiences at Cottage Crest reveals a facility capable of delivering highly positive, compassionate care as well as facing serious, troubling challenges. Some families praise the cleanliness, the accessibility for visitors, and the kindness and responsiveness of nurses and staff, which together create a comforting, trustworthy atmosphere for loved ones in need. Yet there are red flags raised about medical oversight and medication safety, as well as infection control concerns highlighted by the lice incident. The mixture of praise and caution underscores the complexity of elder care in any setting: quality can be high and responsive in one regard, while safety and hygiene issues can cast a long shadow on the overall experience. For families considering Cottage Crest, these narratives suggest the importance of thorough conversations about medication management, ongoing medical oversight, and rigorous infection control practices, alongside the assurances of clean facilities, helpful staff, and a welcoming environment.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (6 miles away) Long Beach (Daugherty) (6 miles away)
  • Los Angeles International (19 miles away) Los Angeles International (19 miles away)
  • John Wayne Orange Co (20 miles away) John Wayne Orange Co (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Three A's Board & Care Home, a warm and inviting assisted living community located in the heart of Norwalk, CA. Designed for comfort and care, our home offers a serene environment where residents can enjoy independence while receiving the supportive services they need.

At Three A's, we provide a range of personalized care services to ensure that each resident's unique needs are met. Our compassionate staff is dedicated to assisting with daily activities such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to keep track of each resident's health requirements, offering specialized dietary options including diabetic diets and meal preparation tailored to individual preferences.

Our amenities enhance the quality of life at Three A's Board & Care Home. Residents can relax in our beautiful garden or enjoy outdoor space designed for socializing and leisure. The home features fully furnished accommodations, a welcoming dining room for shared meals, and Wi-Fi/high-speed internet access throughout the facility. Our housekeeping services ensure that living spaces remain clean and comfortable, while move-in coordination helps new residents settle in seamlessly.

We believe that staying engaged is essential for overall well-being. That’s why we offer scheduled daily activities that foster social interaction and provide opportunities for our residents to connect with one another. With two cafes, four parks, eight pharmacies, two restaurants, two theaters, one physician office nearby, and four hospitals in close proximity, residents can easily access a variety of local amenities.

At Three A's Board & Care Home in Norwalk, CA, we're committed to creating a nurturing community where seniors can thrive socially and emotionally while receiving the assistance they need. Come visit us today and discover how we can support you or your loved ones on their journey toward enhanced living!

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (3.7 miles)
  • Costco Vision Center (3.9 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (4.5 miles)
  • CVS Pharmacy (4.6 miles)

Theaters

  • AMC Norwalk 2 (1.8 miles)
  • Harkins Theatres Cerritos 16 (2 miles)
  • AMC DINE-IN Fullerton 2 (9.9 miles)

Restaurants

  • Chick-Fil-A (2 miles)
  • McDonald's (3.4 miles)
  • Porto's Bakery & Cafe (5.9 miles)
  • Chick-Fil-A (6.4 miles)
  • Portillo's Hot Dogs (6.6 miles)
  • El Torito (7 miles)
  • Chick-Fil-A (7.3 miles)

Cafes

  • Starbucks (2.2 miles)
  • Bopomofo Cafe (2.3 miles)
  • Starbucks (6 miles)
  • Starbucks (8.9 miles)
  • Starbucks (9.2 miles)

Hospitals

  • Department of State Hospitals (2.7 miles)
  • Kaiser Permanente Hospital (3 miles)
  • PIH Health Hospital (3.8 miles)
  • Rancho Los Amigos National Rehabilitation Center (4.7 miles)
  • Del Rio Convalescent Center (6.1 miles)
  • Ahmc Whittier Hospital Medical Center (6.3 miles)
  • VA Long Beach Healthcare System (8.1 miles)

Parks

  • Cerritos Regional County Park (3.3 miles)
  • Shadow Park Hoa (3.3 miles)
  • Central Park / La Palma Recreation & Community Services (4.1 miles)
  • Rivera Park (5 miles)
  • Temple Park (5.4 miles)
  • Michigan Park (6.4 miles)
  • Rossmoor Park (6.4 miles)

Physicians

  • Paramount Physicians (4.1 miles)
  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (6.7 miles)
  • Kaiser Permanente, Euclid & Romneya (8.9 miles)
  • St Jude Medical Center (9.3 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (5.2 miles)
  • Long Beach Airport (LGB) (6 miles)
  • Komar Aviation Group (6.5 miles)
  • Metro - Willow Street Station (8.2 miles)

Places of Worship

  • Cottonwood Church (6.3 miles)
  • Saint Hedwig Catholic Church (6.7 miles)

Frequently Asked Questions

Where is Three A's Board & Care Home?

Nearby Communities

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