Toluca Lake Manor Senior Assisted Living
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4560 Cartwright Avenue., North Hollywood, CA 91602
For more information about senior living options: (844) 490-3973
Toluca Lake Manor Senior Assisted Living offers competitive pricing for its services compared to both Los Angeles County and the broader state of California. For semi-private accommodations, residents can expect to pay $2,000 per month, significantly lower than the county average of $3,349 and state average of $3,333. Private rooms at Toluca Lake Manor are priced at $3,000 monthly, which is also more affordable than the county's typical cost of $4,197 and the state's average of $3,939. Additionally, those seeking a one-bedroom option will find it available for $3,500 - again a more economical choice compared to the county's average of $4,603 and California's $4,340. This positioning makes Toluca Lake Manor an attractive choice for seniors seeking quality assisted living without exceeding their financial means.
| Floor plans | Toluca Lake Manor Senior Assisted Living | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $2,000 | $3,349 | $3,333 |
| Private | $3,000 | $4,197 | $3,939 |
| 1 Bedroom | $3,500 | $4,603 | $4,340 |
Two Toluca Lake Manor facilities, though sharing a single owner, produced markedly different experiences for families during some of their most challenging times. The original Toluca Lake Manor in Toluca Lake is remembered by several families as a warm, home-like setting where private rooms, compassionate staff, and active ownership created a supportive environment for both assisted living and hospice care. In these accounts, the owner, Mariana, is highlighted as someone who is on-site most of the time, easy to reach, and consistently willing to provide updates and address concerns. Families felt that Mariana took medical needs seriously and made them a daily priority, coordinating closely with doctors and nurses to ensure that their loved ones received appropriate care. This hands-on involvement by leadership contributed to a sense of reassurance and trust that the medical and caregiving teams were aligned with the family's goals for comfort and dignity at a difficult time.
For many reviewers, Toluca Lake Manor offered more than just a private room and basic supervision. The facility was described as having a home-style atmosphere, with cleanliness and a peaceful, orderly environment that made visits pleasant. One family spoke of eight months of compassionate care and emphasized the private room and clean surroundings as a consistent delight to visit. The staff were characterized as compassionate, patient, and caring, while the scents of home-cooked meals evoked a welcoming, almost familial atmosphere during mealtimes. The common thread in these positive accounts is a perception that the staff's attentiveness, coupled with Mariana's accessibility and proactive care coordination, created a setting where medical and hospice needs were managed effectively and with a personal touch that families valued deeply.
Another testimonial, nearly overflowing with gratitude, captured the sentiment of a family that would gladly assign even more stars if possible. The reviewer praised the respect shown to their mother during her most vulnerable period, noting that caregivers were kind to the entire family and consistently kept everyone informed about her condition. They also highlighted the overall orderliness and cleanliness of the facility, describing the environment as peaceful. Beyond the mother's life, the family appreciated the ongoing concern and support provided after her passing, with staff and leadership extending care and consideration to the bereavement period. Taken together, these narratives present Toluca Lake Manor as a place where skilled, compassionate care and thoughtful, supportive communication can make a meaningful difference for families navigating hospice and end-of-life transitions.
In contrast, Toluca Lake Manor II in Sherman Oaks - though under the same ownership - emerges in the reviews as a starkly different, more troubling picture. The most alarming issues center on significant pest infestations: bed bugs from November 2018 to March 2019 and cockroaches in the kitchen from July 2018 to February 2019. The mother residing there reportedly endured bites, and the problem persisted despite ongoing concerns from family members. According to the reviewer, the staffing model did not live up to what was promised; the administrator allegedly told them there would be two daytime caregivers for nine residents, but in reality there was only one daytime caregiver for the entire group, with a night caregiver who was described as sleeping on site. To address perceived gaps, families had to hire a third-party caregiver to provide extended night coverage, at substantial cost. The record notes frequent caregiver turnover - approximately 40 caregivers over an eight-month residency - which compounded the difficulty of delivering consistent, trained, hands-on care.
Food service and dietary accommodations were another major bone of contention. The administrator reportedly claimed that a three-column menu would meet residents' needs and that a low-sodium diet could be accommodated, but the reviewer contends there was no cook on staff and that meals frequently consisted of options chosen by the administrator's family or leftovers, with residents often expected to supply or pay for their own meals. The claimed failure to adhere to a doctor-ordered low-sodium diet was attributed to the administrator's stated inability to shop at Whole Foods due to cost concerns. The management style described was aggressive and unresponsive at times; communications included threats of eviction and hostile exchanges, with tense interactions between the administrator and family members.
Beyond food and staffing, safety and daily living conditions were described as concerning. The administrator and her family were said to yell profanity at residents, and the facility allegedly failed to provide basic housekeeping and maintenance support, relying on family members to clean rooms. The thermostat was reportedly locked, leaving residents without control over temperature, and hot water was turned off at times. Hygiene practices were questioned as well, with some care tasks being handled by hand rather than through the dishwasher, and dishes not being cleaned properly. When infestations were reported, the response to social services was described as inadequate, leading the family to eventually move their mother and incur significant out-of-pocket costs for replacements and additional care. The administrator's retaliatory remark about reporting to the credit bureaus further colored the interaction as a contentious, adversarial dynamic.
Together, these narratives illustrate two divergent realities under the same ownership. The Toluca Lake Manor in Toluca Lake is portrayed as a facility where a family-centered, compassionate approach - bolstered by Mariana's hands-on leadership - can deliver dignified care, especially in hospice contexts. In contrast, Toluca Lake Manor II in Sherman Oaks is depicted as a facility grappling with serious operational deficiencies, including severe understaffing, persistent pest problems, questionable food practices, restrictive control over environmental conditions, and fraught, sometimes hostile, communications with families. The juxtaposition underscores how leadership, staffing, and day-to-day management profoundly shape both the safety and the humane quality of care that residents receive. Prospective families considering these facilities - or any elder care option - are reminded to conduct thorough, current evaluations, speak with residents and staff, and verify that ongoing practices align with promises and needs before making such an important decision.
Toluca Lake Manor Senior Assisted Living in North Hollywood, CA is a warm and welcoming community that offers personalized care and support for seniors. Our dedicated staff provides a range of services to meet the individual needs of our residents, including assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care.
At Toluca Lake Manor, we understand the importance of maintaining an active and fulfilling lifestyle. That's why we offer a variety of on-site activities and community-sponsored events to keep our residents engaged and entertained. From daily scheduled activities to special events, there is always something exciting happening.
Our beautifully furnished facility features indoor common areas where residents can gather with friends or relax with a book. For those who enjoy spending time outside, we have lovely outdoor common areas and gardens where residents can take in the fresh air and enjoy nature.
Residents at Toluca Lake Manor enjoy delicious meals in our dining room, with options for kosher, vegetarian, and special dietary restrictions. Our skilled kitchen staff prepares nutritious meals that cater to individual preferences and needs.
For added convenience, we provide housekeeping services to ensure a clean and comfortable living environment. Move-in coordination is available to assist new residents in settling into their new home smoothly. Additionally, respite or short-term stays are offered for those who require temporary care.
Our community is equipped with amenities such as cable or satellite TV, telephone access, Wi-Fi/high-speed internet, wheelchair accessible showers, and transportation arrangement for medical purposes or doctor's appointments.
Furthermore, Toluca Lake Manor benefits from its prime location in North Hollywood, with several cafes, parks, pharmacies, restaurants, transportation options nearby. There are also places of worship and theaters within close proximity for spiritual enrichment and entertainment options.
At Toluca Lake Manor Senior Assisted Living in North Hollywood, CA, we strive to provide a safe and supportive environment where seniors can thrive and enjoy their golden years to the fullest.
This part of North Hollywood, California offers a convenient and vibrant living environment for seniors. With multiple pharmacies nearby such as CVS, Walgreens, and Rite Aid, access to essential medications and health supplies is readily available. The area also boasts a variety of cafes including Starbucks and local favorites like The Butcher, The Baker, The Cappuccino Maker, providing opportunities for socializing and enjoying a cup of coffee. For dining options, residents can choose from popular restaurants like In-N-Out Burger, Chick-Fil-A, and Porto's Bakery & Cafe. Public transportation is easily accessible with the Universal City Metro Station and North Hollywood Metro Station nearby. Additionally, there are reputable hospitals like Providence St Joseph Medical Center in close proximity for any medical needs. Outdoor enthusiasts will appreciate the various parks and overlooks within a few miles radius, offering scenic views and recreational activities. Overall, this area provides a diverse range of amenities and services to support a comfortable senior lifestyle in North Hollywood.
Toluca Lake Manor Senior Assisted Living offers competitive pricing for its services compared to both Los Angeles County and the broader state of California. For semi-private accommodations, residents can expect to pay $2,000 per month, significantly lower than the county average of $3,349 and state average of $3,333. Private rooms at Toluca Lake Manor are priced at $3,000 monthly, which is also more affordable than the county's typical cost of $4,197 and the state's average of $3,939. Additionally, those seeking a one-bedroom option will find it available for $3,500 - again a more economical choice compared to the county's average of $4,603 and California's $4,340. This positioning makes Toluca Lake Manor an attractive choice for seniors seeking quality assisted living without exceeding their financial means.
Toluca Lake Manor Senior Assisted Living is located at 4560 Cartwright Avenue., North Hollywood, CA 91602 in Los Angeles County, California
Toluca Lake Manor's comprehensive array of features is designed to address the unique needs of residents with dementia or Alzheimer's disease, fostering their independence while ensuring safety and wellbeing. Assistance with dressing and bathing helps residents maintain personal hygiene and dignity, while medication management ensures they receive the correct dosages at the right times to support cognitive function. Meal preparation and service accommodate dietary preferences and nutritional requirements, promoting both health and enjoyment in eating. Transportation arrangements for medical appointments enhance access to necessary healthcare, while coordination with healthcare providers supports continuity of care. Assistance with transfers aids mobility, reducing the risk of falls, and activities of daily living assistance encourages engagement in meaningful tasks that can boost morale. The provision of 24-hour supervision offers peace of mind for both residents and families, ensuring help is readily available when needed. Finally, incontinence care addresses a sensitive issue discreetly and respectfully, helping residents feel comfortable in their environment.
Yes, Toluca Lake Manor Senior Assisted Living allows both dogs and cats.
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