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4.8 from 22 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
0
1 stars
1
Overall Review of Home Instead - Simi Valley, Ventura County
common18 reviews mention this
Caregivers are consistently compassionate
Residents and families repeatedly describe caregivers as kind, compassionate, and attentive.
A large share of reviews focus on how caring the caregivers feel day to day. People mention patience, respect, and thoroughness, and several say their loved ones had better comfort, progress, or peace of mind because of the support at home. Multiple reviewers also single out specific caregivers by name for being consistently dependable and considerate.
common6 reviews mention this
Office communication and matching stand out
Reviewers often point to responsive coordination from the office and care managers.
Several families describe prompt help arranging services, including listening to needs and matching with appropriate caregivers. Reviews also mention the office being communicative and handling requests without delays, and one reviewer specifically calls out a coordinator’s follow-up over time. A different review highlights a breakdown in coordination around caregiver timing, showing that consistency can be a concern.
common5 reviews mention this
Help with appointments and errands
Care teams help with daily outings such as appointments and errands.
Reviews describe caregivers running practical errands and helping with trips when families or seniors need support outside the home. Some mention being taken to doctors and stores, while others say caregivers drive them to where they need to go. One reviewer also describes caregivers supporting a hospital physical-therapy plan by helping with exercises and follow-through after discharge.
caveat2 reviews mention this
Caregiver schedule consistency can vary
One reviewer raises concern about caregiver changes during a critical time.
Most reviews are positive about how responsive caregivers are, including accommodating schedule changes when requested. However, one family describes a period when caregiver hours were changed and the case was adjusted around a time when they expected more routine and stability. Taken together, this suggests schedule and staffing consistency may depend on the situation and the coordination at the time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Oxnard (19 miles away)
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (0.4 miles)
Target Pharmacy (1.3 miles)
Rite Aid (1.8 miles)
CVS Pharmacy (5.5 miles)
Albertsons Pharmacy (5.6 miles)
CVS Pharmacy (5.9 miles)
Restaurants
Taco Bell (0.3 miles)
M on High Restaurant (0.7 miles)
Wood Ranch Barbeque (1 miles)
In-N-Out Burger (1.4 miles)
The Habit Burger Grill (5.3 miles)
Jack In The Box (5.4 miles)
Taco Bell (5.5 miles)
Physicians
Patriot Family Medicine (1.5 miles)
Weight First (4.5 miles)
Ventura Orthopedics - Thousand Oaks (4.9 miles)
Dr Eugene S. Ahn (4.9 miles)
Gastroenterology Center of Thousand Oaks (5 miles)
Los Robles Conejo MRI Center (5 miles)
Kumar Vijay MD (5.1 miles)
Cafes
Starbucks (4 miles)
Starbucks (5.3 miles)
Starbucks (5.5 miles)
Starbucks (6.4 miles)
Starbucks (6.7 miles)
Lazy Dog Cafe (6.7 miles)
Starbucks (6.9 miles)
Parks
Thousand Oaks Community Center and Park (4.6 miles)
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Oxnard (19 miles away)
Comprehensive memory care and assisted living with diverse housing options and on-site activities.
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