Cedar Creek

Pros

• The staff at Cedar Creek is described as sweet, caring, and friendly, providing excellent care and support for residents.
• Residents and their families appreciate the clean environment of the community with no unpleasant odors.
• Cedar Creek offers delicious food and a variety of dining options that residents enjoy.
• Many reviews highlight the engaging activities available for residents, fostering a sense of community and involvement.
• The communication between staff and families is generally viewed positively, with quick updates on resident well-being.
• Families feel a sense of relief knowing their loved ones are well cared for in a loving atmosphere at Cedar Creek.
• The facility has been recognized for its welcoming and friendly atmosphere during tours, making it feel like a true community.

Cons

• The family felt that their loved one didn’t receive adequate care during their short stay at the community.
• The memory care unit was not sufficiently staffed to manage the number of residents, leading to concerns about the quality of care provided.
• There were instances of miscommunication between staff and family members regarding clothing labeling, resulting in lost items.
• The staff seemed overwhelmed, leading to inconsistent responses to family inquiries and overall negligence in care for those needing more assistance.
• Some residents experienced a lack of proper meal service, with reports of not being brought food when they needed it.
• The community was considered overpriced for the quality of care received, with some family members feeling that management prioritized profits over resident well-being.
• There were claims that snacks brought by families were disappearing without explanation, raising concerns about oversight and accountability.
• A complaint indicated dissatisfaction with limited activities available for residents, particularly during health outbreaks like COVID-19.
• Overall communication with staff varied greatly; some staff members were responsive while others did not follow up on important issues or requests from families.

Review

Cedar Creek has been a focal point of both praise and criticism concerning its care for seniors, particularly those requiring memory care. Many families express gratitude for the community's clean environment, attentive staff, and the overall atmosphere that seems to prioritize resident well-being. Comments highlight how the facility is free from unpleasant odors, creating a pleasant living space for residents. The food is frequently mentioned as “really good,” with options prepared by a chef who takes pride in providing delicious meals. Furthermore, residents have access to various activities that cater to their interests, allowing them to remain engaged and socially active.

However, experiences vary significantly among families regarding the level of care their loved ones receive. A common concern voiced is that some residents do not receive adequate attention, particularly as their needs become more critical. One family reported issues when their loved one was left unattended during mealtime, illustrating broader problems with staff availability and response times in caring for memory care patients. This highlights a significant concern where families feel compelled to hire additional support or handle personal care tasks themselves due to inadequate staffing levels provided by Cedar Creek.

Communication between staff and family members emerged as another area needing improvement. While some family members praised the responsiveness of certain staff members—particularly those in management roles like the director of sales—they noted inconsistencies in communication across departments. It was reported that emails and texts could go unanswered at times, leading to frustration among families trying to stay informed about their loved ones’ well-being. Additionally, crucial information regarding the need to label clothing was overlooked by staff, resulting in lost items.

On a positive note, many reviews emphasize the compassionate nature of frontline staff members who genuinely seem to care about residents' welfare. Families appreciate that individual caregivers know names and treat residents like family rather than just numbers on a roster. This personalized attention can make all the difference during challenging transitions into senior living communities while providing peace of mind for worried relatives learning how best to support their loved ones.

Despite these concerns about staffing and communication lapses, several families expressed deep relief upon entrusting their loved ones’ care to Cedar Creek. They highlighted transformative experiences where initially resistant individuals quickly adapted and began forming friendships within this tight-knit community environment. The consistent involvement of management in everyday activities often enhances feelings of security among both residents and families alike.

Ultimately, Cedar Creek presents a mixed bag—while some family members report exceptional service characterized by warmth and an engaged community atmosphere, others lament issues connected with staffing shortages and oversight during critical caregiving moments. Moving forward, it’s evident that while Cedar Creek has strengths worth celebrating—including cleanliness, quality food offerings, and friendly staff—it must also address weaknesses surrounding adequate staffing levels and proactive communication strategies if it hopes to maintain its reputation as a top-tier senior housing community in Madera County.

This part of Madera, California, offers a variety of amenities for senior living. With several physicians and medical facilities located within a short distance, access to healthcare is convenient. Places of worship such as Esperanza Iglesia Nueva and Trinity Lutheran Church provide opportunities for spiritual enrichment. A range of dining options including Taco Bell, IHOP, and Oishii Express are available nearby for meals out or takeout. Pharmacies like Walgreens and Walmart Pharmacy ensure easy access to medications. Additionally, there are cafes like Kuppa Joy and Starbucks for socializing over coffee. For entertainment, Regal Marketplace theater is a short drive away. Nearby parks offer opportunities for outdoor recreation and relaxation. Overall, this area provides a well-rounded environment with essential services and recreational choices for seniors considering relocation to Madera.

Physicians

• Tricia Birdwell MD (1.3 miles)
• Fogg Remington Eyecare (1.3 miles)
• Nu You Medical Spa (1.4 miles)
• Amritpal S Pannu (1.4 miles)
• Brar DR (1.4 miles)
• Baz Allergy Asthma & Sinus Center (1.4 miles)
• Internal Medicine Associates (1.5 miles)

Places of Worship

• Esperanza Iglesia Nueva (1.3 miles)
• General Conference Of Seventh-Day Adventists (1.5 miles)
• Trinity Lutheran Church (2.7 miles)
• Good News Ministries (2.8 miles)
• Grace Tabernacle Church (9.8 miles)
• Southern Baptist Convention (13.5 miles)
• General Conference Of Seventh-Day Adventists (14 miles)

Restaurants

• Taco Bell (1.3 miles)
• IHOP (1.5 miles)
• Subway (1.5 miles)
• Oishii Express (1.5 miles)
• Perko's Cafe (1.6 miles)
• Frosty Queen (1.8 miles)
• Liu's Village (2 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (1.6 miles)
• Walmart Pharmacy (1.6 miles)
• Rite Aid (2.3 miles)
• Madera Medical Home Health Cre (2.5 miles)
• Pill Box Pharmacy (2.7 miles)
• Save Mart Supermarkets (14 miles)

Cafes

• Kuppa Joy (1.6 miles)
• Starbucks (1.7 miles)
• Panera Bread (13.4 miles)
• Starbucks (14.4 miles)
• Dutch Bros Coffee (15.7 miles)
• Dutch Bros Coffee (16.9 miles)

Hospitals

• Rayna Piskova M.D. (2.3 miles)
• MCH Intensive Care Unit (3.3 miles)
• Chowchilla Dist Memorial Hospital (14.7 miles)
• Chowchilla Hospital Clinic (14.7 miles)
• Chowchilla Convalescent Hospital (14.8 miles)
• Neurology Clinic, Valley Children's Hospital (17.4 miles)

Transportation

• Madera Amtrak (7.7 miles)
• AAA Yellow Cab (13.3 miles)
• Elder Taxidermy (14 miles)
• Sierra Sky Park Airport (E79) (16.1 miles)

Theaters

• Regal Marketplace @ El Paseo & RPX (13.9 miles)

Parks

• Berenda Reservoir (14.5 miles)
• 15Th Street Park (14.6 miles)
• Stallion Park (14.8 miles)
• Figarden Loop Park (15.8 miles)