Vasona Care Home in Los Gatos, CA

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Vasona Care Home

Vasona Care Home in Los Gatos, CA

642 Vasona Avenue, Los Gatos, CA 95032

For more information about senior living options: (844) 490-3973

4.2 from 101 reviews
5 stars
79
4 stars
0
3 stars
1
2 stars
1
1 stars
20

Assisted Living Board and Care Home Memory Care

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Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Vasona Care Home

    Pros

    • pro The therapists were fantastic and patient, organizing a recovery plan that helped him regain strength and confidence.
    • pro The nursing staff were kind and attentive, ensuring residents were comfortable and well cared for.
    • pro The CNAs are exceptional, showing genuine care for residents.
    • pro The rehab services were outstanding, with skilled, compassionate therapists making progress possible.
    • pro The facility is clean, welcoming, and well-maintained, contributing to a safe atmosphere.
    • pro The administration, including Mark Rivera, goes above and beyond to support patients and staff.
    • pro Residents are treated like family, with care that starts from day one.
    • pro The staff are friendly, knowledgeable, and accommodating.
    • pro The Thanksgiving dinner service impressed visitors with thoughtful meals and service.
    • pro The activities team organizes enjoyable activities, keeping residents happy.
    • pro The management has noticeably improved the overall atmosphere and efficiency of the facility.
    • pro The care team creates a safe, nurturing environment that fosters recovery.

    Cons

    • pro The staff were described as running around like zombies, with many patients not receiving timely attention.
    • pro The facility was criticized for poor communication and phones not being answered.
    • pro It was alleged that the facility cared more about money than patient care.
    • pro The environment was described as dirty and unsanitary, with odors of feces.
    • pro Belongings and Christmas gifts were lost or mishandled, sometimes found in trash or with misspelled names.
    • pro A major Covid outbreak was poorly managed with insufficient testing and visitor policies.
    • pro Nurses were accused of delaying or withholding pain relief and medications.
    • pro Reviewers urged the facility to be investigated and shut down.
    • pro Rehab and overall care were described as poor, with patients in pain and not helped.
    • pro It was called the worst place to care for a family member at times.

    Review

    Vasona Creek/Vasona Care Home in Los Gatos is best suited for families seeking a rehab-focused environment where therapy and mobility recovery are central, and where a refreshed facility atmosphere is paired with a leadership team willing to address problems head-on. The strongest case comes from stories of skilled therapists crafting recovery plans and guiding meaningful gains after strokes or surgeries, along with consistently praised nursing care and a cleaner, more welcoming setting after recent management changes. This is not the pick for those who require flawless day-to-day communication and ironclad, highly visible safety nets. For families who want steady, transparent updates and a highly responsive staff, alternatives should be considered.

    Key pros center on a revitalized building and a care culture that many families describe as warm and attentive. The entrance and common areas reflect a recent refresh, and cleanliness is repeatedly noted as a strength. The nursing staff and CNAs are frequently described as kind, patient, and reachable, with particular praise for individuals who go above and beyond. Rehab services stand out as a core strength; therapists are credited with designing targeted recovery plans and maintaining momentum, especially for residents recovering from strokes or major surgeries. A number of reviews celebrate meals, activities, and staff who treat residents like family, painting a reliable picture of a facility that can deliver practical, compassionate care on a daily basis.

    Nevertheless, significant concerns recur in the negative reviews and cannot be dismissed. Many readers point to delayed call-bell responses and inconsistent communication with families and doctors, which undermines trust and safety. Reports of understaffing, disorganization, and gaps in timely medical attention appear in multiple accounts. Some reviews allege unsanitary conditions or mislaid belongings, with troubling anecdotes about medication delays and mishandled transfers or emergencies. The most troubling posts describe grave outcomes or perceived neglect, and a portion of the feedback suggests that when problems arise, management has not consistently connected with families to resolve them. Taken together, these themes indicate real risk areas that need ongoing, disciplined oversight.

    Those positives do offset the negatives when present in sustained, credible ways. Management improvements, particularly under Mark Rivera, are repeatedly highlighted as elevating the facility's performance and morale. The rehab and nursing teams are described as capable, organized, and genuinely caring, with tangible mobility gains and better discharge planning cited in several long-term or returning-patient stories. A welcoming, cleaner environment combined with consistent demonstrations of professionalism can indeed transform a stay from anxious to productive. In short, where strong leadership, reliable therapy, and consistently responsive staff align, Vasona Creek can deliver dependable, high-quality care and a reassuring rehab experience.

    Who should seriously weigh alternatives? Families with very low tolerance for inconsistent responses or those with prior experiences of neglect or medical missteps may prefer other options. If a loved one requires extraordinary, unwavering daily communication, highly predictable call-response times, or specialized memory or behavioral care that hinges on exacting routines and supervision, exploring other facilities could reduce risk. Some reviewers note that other local options provided more consistent experiences, and a careful side-by-side comparison - staff ratios, turnover, incident histories, and patient outcomes - is warranted before committing. The presence of mixed reviews means no one should assume seamless care here without verification.

    Practical decision steps can clarify fit. Visit with a concrete checklist: verify current nurse-to-patient ratios, review rehab schedules and progress metrics, request meetings with frontline supervisors or the administrator, and observe call-light responsiveness during a tour. Inquire about the facility's safety and quality metrics, incident logs, and how belongings are tracked and returned. If choosing Vasona Creek, insist on a clear discharge plan and ongoing rehab goals, with defined communication cadences for families. When the plan is tight, and family involvement is structured, Vasona Creek can be a solid rehab- and care-focused choice; when not, its drawbacks can loom larger than its strengths.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Jose International (7 miles away) San Jose International (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Vasona Care Home is a premier assisted living community located in the beautiful town of Los Gatos, CA. Our community specializes in providing personalized care for seniors in need of board and care home services, as well as memory care for those with Alzheimer's or dementia.

    At Vasona Care Home, we prioritize the comfort and well-being of our residents by offering a wide range of amenities to enhance their daily lives. Each resident enjoys access to cable or satellite TV in their fully furnished private room adorned with all the comforts of home. Our outdoor space and garden provide a peaceful environment for relaxation and enjoyment. Housekeeping services ensure that our residents can focus on what matters most - their health and happiness.

    We understand that moving to a new place can be overwhelming, which is why our dedicated team assists with move-in coordination to make the transition as seamless as possible. Our facilities are wheelchair accessible, including showers equipped for ease and safety. Additionally, Wi-Fi/high-speed internet is available throughout our community, ensuring residents can stay connected with loved ones.

    Our experienced caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers to ensure residents' needs are met at all times. We also coordinate with healthcare providers to ensure continuity of care. For individuals requiring specific dietary needs such as diabetes or specialized memory care programming, we offer tailored meal preparation and service.

    To foster mental wellness and engagement, we provide a variety of scheduled daily activities for residents to participate in. These activities aim to stimulate cognition and create social connections within our vibrant community.

    Vasona Care Home benefits from its prime location in Los Gatos, surrounded by various amenities nearby. With 8 cafes, 6 parks, 28 pharmacies, 11 physicians' offices, 14 restaurants, 1 place of worship, 1 theater nearby, and easy access to medical transportation arrangesments; our residents have everything they need conveniently close by.

    In summary, Vasona Care Home is a warm and compassionate assisted living community that provides personalized care in a comfortable and secure environment. We strive to enrich the lives of our residents by offering exceptional services, amenities, and engaging activities while ensuring their health and safety are always prioritized.

    Nearby Places of Interest

    Located in the charming town of Los Gatos, California, this area offers a diverse range of amenities suitable for senior living. With a variety of restaurants, cafes, and pharmacies within close proximity, residents can enjoy convenient access to essential services. The presence of reputable physicians and medical facilities ensures quality healthcare options are readily available. Additionally, the abundance of parks and recreational areas nearby provide opportunities for outdoor activities and leisurely strolls. For entertainment, theaters and cinemas are conveniently located for cultural enjoyment. Transportation is easily accessible with the Apple Park Transit Center nearby. Overall, this part of Los Gatos offers a balanced mix of convenience, healthcare services, recreational opportunities, and entertainment options that cater to the needs and interests of seniors looking to settle in a vibrant community.

    Restaurants

    • Netflix (0.2 miles)
    • Teleferic Barcelona (2.7 miles)
    • Orchard City Kitchen (2.7 miles)
    • Pacific Catch (2.8 miles)
    • Meso Modern Mediterranean (4.2 miles)
    • Fogo De Chao (4.3 miles)
    • Yard House (4.5 miles)

    Physicians

    • Ramblc Pediatric Group (1 miles)
    • Palo Alto Medical Foundation (1.1 miles)
    • Imig, Mary Dr - Mary L Imig, MD - Los Olivos Women's Medical Group (1.2 miles)
    • Comprehensive Pain Management Center (1.3 miles)
    • California Skin Institute (1.3 miles)
    • Obstetrix Medical Group (2.9 miles)
    • Ear Associates & Rehabilitation Services (3.1 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Manresa Bread (2.4 miles)
    • Starbucks (2.7 miles)
    • Philz Coffee (2.7 miles)
    • Starbucks (3.3 miles)
    • Boba Pub (3.6 miles)
    • Coffee & Water Lab (3.9 miles)

    Parks

    • Houge Park (1.4 miles)
    • Los Gatos Creek Trail At Vasona Park (1.7 miles)
    • Belgatos Park (3.1 miles)
    • Lone Hill Park (3.2 miles)
    • Frank M Santana Park (4.2 miles)
    • Maywood Park (5 miles)
    • Rubino Park (5.1 miles)

    Pharmacies

    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (1.8 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.2 miles)
    • Safeway Pharmacy (2.3 miles)

    Places of Worship

    • Presbyterian Church of Los Gatos (1.9 miles)
    • Calvary United Methodist Church (5.9 miles)

    Theaters

    • Pruneyard Cinemas (2.7 miles)

    Hospitals

    • Valley Health Center Bascom (4.2 miles)
    • O'Connor Hospital (4.9 miles)

    Transportation

    • Apple Park Transit Center (5.6 miles)

    Frequently Asked Questions

    Where is Vasona Care Home?
    Does Vasona Care Home provide care for residents with dementia or Alzheimer's disease?

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