94 Hernandez Avenue, Los Gatos, CA 95030
For more information about senior living options: (844) 490-3973
The case managers are amazing and walk families through the care process. Nurses and PR staff are kind, attentive, and supportive. The facility is very clean, and the food is wonderful, contributing to excellent care. A wide team of staff - PTs, OTs, STs, CNAs, nurses, and the director - are wonderful and dedicated. CNAs are excellent and make patients feel comfortable, while the PT department helps patients get up and walking. Therapists tailor therapy to each patient's pace and provide challenging, effective rehab. The staff are friendly, professional, and treat patients and families with care, creating a warm environment. The facility is beautiful, with pleasant outdoor spaces, musicians during activities, and rose bushes on the patio. Meals are good and accommodate prescribed diets, including vegan, kosher, and gluten-free options. Woodlands is highly regarded as a top rehab facility in the area and is often recommended by families. The building is well maintained and updated, and staff create a warm, welcoming atmosphere. CNAs Jethro and Mariana are singled out for their dedication and consistent care.
One reviewer describes the care as insensitive, citing a lack of proper care and communication that coincided with a decline in a family member's health. Another reviewer reports difficult social-work support, feeling staff did not act in the patient's best interests and failed to coordinate with insurance. A reviewer notes that in the first week they were asked to pay and sign a discharge form, with little assistance from staff in working with the insurance company. A reviewer mentions that call button responses can be delayed. A reviewer observes the facility may not be the most modern and that rooms can be tight when two patients share a room. A reviewer advises others to think twice and advocate for their loved ones due to concerns about care priorities.Across many families and years, Woodlands Health Care Center emerges in their stories as a place where care feels personal, thorough, and consistently attentive. The threads running through these accounts touch every corner of a rehabilitation stay - from the moment of admission through daily therapy, meals, activities, and the quiet, reassuring presence of the staff. The overarching message is one of gratitude for the dedication of the care team, the comfort of the environment, and the sense that loved ones are treated with genuine kindness and respect.
A common refrain centers on the people who guide patients through recovery. Case managers, nurses, PTs, OTs, STs, CNAs, and the administrative team are repeatedly praised for their professionalism, clear communication, and willingness to walk families through complex care plans. One reviewer highlights the "amazing" case managers who carefully explained every step of the care their uncle would receive and kept the family informed. Another fondly remembers the director and the front-line staff as "kind and attentive," with the entire team described as not only capable but also approachable and supportive. Names show up across accounts - Connor, the boss who is described as a "people person," Kristina, the case worker who helped shape a stay that felt meaningful, and therapists like Gori, Kristen, and Bill who are singled out for their skill and encouragement. The positive tone continues day after day with references to Ariana, Iris, Adriana, Bill, Christine, Bridget, and Juhi, who helped patients and families feel seen and known.
Therapy plays a central role in many narratives, and the results are celebrated in vivid terms. Families describe patients moving from barely able to walk to standing with a walker and progressing toward independence, thanks to an effective, patient-centered approach. A fall and subsequent surgeries or strokes are recounted with gratitude for the way therapists worked at the patient's pace, yet challenged them enough to regain strength and function. The praise extends from PT and OT to speech therapy - staunch reminders that recovery is multi-faceted and supported by a coordinated team. The sense of progress is often accompanied by a deep appreciation for the human touch: staff who celebrate small victories, provide steady encouragement, and tailor exercises to each person's goals.
The environment at Woodlands is repeatedly described as clean, calm, and welcoming. Several reviewers note the facility's recent updates, bright, open spaces, and immaculate upkeep. The grounds - complete with rose bushes on the patio - offer small pleasures that brighten the rehab experience. The dining experience is also a point of pride: menus accommodate a range of dietary needs, and meals are described as not only nutritious but notably tasty. One reviewer even emphasizes the ability to request vegan, blended, kosher, or gluten-free options, underscoring a respect for individual preferences and medical requirements. The sense of normalcy and dignity is reinforced by observations about non-clinical touches - haircuts, nail care, and a staff who treat the place as a living community rather than a sterile ward.
Families repeatedly convey that Woodlands feels like a place where a loved one can be cared for with the warmth and respect they deserve. Several accounts emphasize the emotional relief that comes from feeling comfortable leaving someone in the facility's care. Phrases like "heaven sent" and "felt at home" recur, echoing stories of patients being treated with attention, kindness, and a level of professional care that brings reassurance to families during anxious times. In at least one case, a spouse describes a long, appreciative engagement with the full spectrum of staff - from nurses to the activities team - portraying the place as a well-coordinated community that prioritizes both medical outcomes and the patient's emotional well-being.
Of course, no setting is perfect, and a portion of the feedback acknowledges challenges. One review describes insensitive care and poor communication, warning families to advocate for their loved ones and to ensure a center has the right plan and priorities. Another account recounts stress around social work support during the billing and discharge process, noting missteps that added friction to the transition and financial aspects of care. Additional remarks point to practical realities of hospital-like facilities: in-room space for double occupancy can be tight, and call button responsiveness may vary at times. These perspectives offer a balanced view, reminding readers that even highly regarded centers must continuously refine processes and communication to meet every family's expectations.
Taken together, these experiences sketch a portrait of Woodlands Health Care Center as a place where strong professional expertise meets genuine human concern. The staff's dedication - across case management, nursing, therapy, activities, and administration - appears to be the cornerstone of many families' satisfaction. The environment, from cleanliness and aesthetics to above-and-beyond dietary accommodations and engaging activities, reinforces a sense of normalcy and dignity for residents. While there are mentions of areas for improvement, the prevailing sentiment across the board is one of deep gratitude and confidence in Woodlands as a reliable option for short-term rehabilitation and long-term care when needed. Families repeatedly express willingness to refer others, confident that their loved ones will be treated with care, respect, and a collaborative, compassionate approach to recovery.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Residential Care Home is a premier assisted living community located in the charming city of Los Gatos, CA. Our beautiful facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our spacious dining room provides a welcoming atmosphere for residents to enjoy delicious meals prepared by our skilled culinary team. Each residential unit is fully furnished, providing a cozy and comfortable living space. Our well-maintained garden and outdoor spaces allow residents to relax, socialize, and enjoy the fresh air.
At Crestwood Residential Care Home, we understand the importance of maintaining a clean and organized living environment. Our dedicated housekeeping services ensure that all common areas and resident rooms are kept neat and tidy.
Moving can be a stressful experience, which is why our compassionate staff provides move-in coordination assistance to make the transition as smooth as possible for new residents. To stay connected with loved ones, we offer telephone service as well as Wi-Fi/high-speed internet access throughout our community.
Our experienced caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For individuals with specific dietary restrictions or conditions like diabetes, we offer specialized meal preparation and provide support in managing medications.
Transportation can often be a concern for seniors, which is why we arrange transportation for medical appointments. Additionally, there are various cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship conveniently located near our community for easy access to essential services and socialization opportunities.
To enrich the lives of our residents, we schedule daily activities designed to engage them physically, mentally, and socially.
At Crestwood Residential Care Home in Los Gatos, CA, we strive to create an exceptional assisted living community where seniors can thrive in a supportive environment that promotes independence and wellbeing.
Crestwood Residential Care Home is located at 94 Hernandez Avenue, Los Gatos, CA 95030 in Santa Clara County, California
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