Information last verified:
94 Hernandez Avenue, Los Gatos, CA 95030
For more information about senior living options: (844) 490-3973
The staff are described as amazing, kind, and attentive. PTs, OTs, CNAs, nurses, and the director are praised as wonderful, dedicated, and caring. The facility is clean, well-maintained, and welcoming, with meals that are appreciated. Families feel that Woodlands provides compassionate, patient-centered care and makes residents feel at home. The therapy teams work at each patient’s pace, challenging them appropriately and helping them regain mobility. The atmosphere is warm and friendly, with staff who treat patients like family. The environment is bright and well-equipped, with engaging activities and pleasant outdoor spaces. Administration and support staff are described as helpful, respectful, and professional. Families express gratitude and would readily refer Woodlands to others.
The reviewer described insensitive care and poor communication, noting a family member’s health declined as a result. Care was labeled subpar, with no doctor, no admins, and no medications delivered for about 60 hours. The social worker was perceived as not acting in the patient’s best interest, pressuring for payment and discharge forms with little insurance coordination. Call button responses were sometimes delayed, and rooms could be tight when two patients shared a room. It was noted that the facility may not be the most modern.Crestwood Residential Care Home in Los Gatos is best suited for families seeking a rehab-forward skilled nursing option where care coordination, steady therapy, and a welcoming, well-maintained environment are the core value. This community is a strong fit for residents recovering from surgery, strokes, or illnesses who need hands-on case management and reliable nursing attention as they work toward regained independence. Prospective families should expect a program that emphasizes a clear care pathway from intake to discharge, with therapy teams that are accessible and integrated into daily routines. For those who prioritize consistent communication, clean surroundings, and supportive dining and activity programming, Crestwood presents a practical, dependable choice.
Yet, potential buyers should explicitly consider alternatives if certain preferences are non-negotiable. Families that place premium on ultra-modern amenities, private luxury accommodations, or lightning-fast administrative processes may want to compare options with newer facilities or settings that offer more expansive private rooms. A few reviews note episodic gaps in communication and slower call-button response, as well as administrative friction around discharge planning and insurance coordination. For a resident who requires highly proactive social-work guidance or more seamless insurance handling as a norm rather than an exception, exploring other communities with a tighter operational cadence could be wise. Privacy-conscious families should also verify room configurations and private-room availability.
On the strength side, the most compelling pros center on coordinated care and active therapy. Case managers who walk families through the care plan stand out as a major asset, delivering clarity and continuity through complex decisions. The therapy cadre, physical, occupational, and speech, consistently earns praise for skill, progress, and the ability to push residents to regain mobility at a patient pace. Nurses and frontline staff are repeatedly described as kind, attentive, and professional, which translates into stable daily routines, timely med administration, and a sense that residents are genuinely cared for. Cleanliness and food quality are notable positives as well, with dietary accommodations for vegan, kosher, gluten-free, and other needs helping residents stay nourished and compliant with medical orders. The overall environment, bright spaces, outdoor areas, and engaging activities, often reinforces a constructive mood and motivates participation in rehabilitation.
That said, the main drawbacks should not be dismissed. Several families report intermittent communication gaps and moments when care plans did not align perfectly with medical priorities, especially around discharge decisions or coordinating with outside providers. Call-button responsiveness can dip at times, and a few accounts describe rooms that are smaller or shared, which may affect comfort for some residents. Discharge planning and insurance navigation are highlighted as areas where families felt the process could be more proactive and transparent. These concerns are not universal, but they matter deeply for those facing tight timelines, complex funding, or a need for rapid clarity about next steps.
These positives offset the drawbacks in meaningful ways for many families. When therapy expertise and consistent case management are reliable, the trajectory toward recovery or stable long-term support remains solid. The combination of compassionate nursing care, a clean and inviting atmosphere, and well-rounded dining and activity options creates a daily routine that supports both physical progress and emotional well-being. In scenarios where rehabilitation or structured daily programming is the priority, Crestwood’s strengths can decisively influence outcomes, helping residents regain independence and families achieve confidence in ongoing care.
For families evaluating Crestwood, actionable steps should focus on concrete care metrics and personal fit. Ask about typical therapy schedules, the credentials of the clinicians, and how case management coordinates with physicians, therapists, and families. Request specifics on call-button response times and what contingencies exist during peak hours. Investigate room options, including the availability of private rooms and the expected differences in cost and privacy. Speak with current residents and families to gauge consistency in staff attitudes and reliability, and drill into the discharge planning process to understand timelines, insurance approvals, and how transitions are handled. Align Crestwood’s demonstrated strengths with the resident’s goals, short-term rehab, ongoing skilled needs, or assistance with daily activities, and compare against alternatives that may offer newer facilities or more streamlined administration. With these checks, families can determine whether Crestwood is the right match for their loved one’s care trajectory.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Residential Care Home is a premier assisted living community located in the charming city of Los Gatos, CA. Our beautiful facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our spacious dining room provides a welcoming atmosphere for residents to enjoy delicious meals prepared by our skilled culinary team. Each residential unit is fully furnished, providing a cozy and comfortable living space. Our well-maintained garden and outdoor spaces allow residents to relax, socialize, and enjoy the fresh air.
At Crestwood Residential Care Home, we understand the importance of maintaining a clean and organized living environment. Our dedicated housekeeping services ensure that all common areas and resident rooms are kept neat and tidy.
Moving can be a stressful experience, which is why our compassionate staff provides move-in coordination assistance to make the transition as smooth as possible for new residents. To stay connected with loved ones, we offer telephone service as well as Wi-Fi/high-speed internet access throughout our community.
Our experienced caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For individuals with specific dietary restrictions or conditions like diabetes, we offer specialized meal preparation and provide support in managing medications.
Transportation can often be a concern for seniors, which is why we arrange transportation for medical appointments. Additionally, there are various cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship conveniently located near our community for easy access to essential services and socialization opportunities.
To enrich the lives of our residents, we schedule daily activities designed to engage them physically, mentally, and socially.
At Crestwood Residential Care Home in Los Gatos, CA, we strive to create an exceptional assisted living community where seniors can thrive in a supportive environment that promotes independence and wellbeing.
Crestwood Residential Care Home is located at 94 Hernandez Avenue, Los Gatos, CA 95030 in Santa Clara County, California
Los Gatos Meadows
Los Gatos, CA
Excellent staff, clean facilities, and high-quality dining in a friendly, well-run community.
Emmanual Convalescent Hospital
Los Gatos, CA
Peaceful setting with easy access to nearby amenities (cafes, parks, pharmacies, shops).
Vasona Creek Healthcare Center
Los Gatos, CA
Luxurious setting with extensive on-site amenities and 24/7 care.
Terraces of Los Gatos
Los Gatos, CA
Friendly, attentive staff in a well-maintained, amenity-rich community with engaging activities and quality dining.
Saratoga Retirement Community California Villa Assisted Living and Memory Support
Saratoga, CA
Caring staff and clean, activity-rich environment.
Minas Elderly Care Home 1
Los Gatos, CA
Small, personalized care with 24/7 supervision, memory care options, and structured daily activities.
Village Green Apartments
San Jose, CA
Excellent access to nearby amenities (cafes, parks, pharmacies, physicians, restaurants, places of worship, and theater).
Belmont Village Senior Living San Jose
San Jose, CA
Excellent dining, friendly staff, and engaging memory-care activities in a clean, well-maintained setting.
Oakmont of Silver Creek
San Jose, CA
Beautiful, clean facility with friendly staff and engaging activities.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
