Westwood Plaza Retirement

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  • Interior

    A stylish waiting room with patterned chairs, a wooden coffee table, and decorative elements on wood flooring.

  • Decor

    A cozy bedroom with a double bed, patterned bedspread, and adjacent bedside table with a lamp.

  • Living Room

    A bright living room with a sliding glass door leading to a balcony, featuring carpeted flooring and wooden furniture.

  • Building

    A three-story residential apartment building with brick exterior, seen from the street.

  • Architecture

    A long hallway with wood flooring and panelled walls, illuminated by ceiling lights.

  • Bedroom

    A cozy bedroom with a bed, bedside tables, lamps, and a large window letting in natural light.

  • Windows

    A bright, empty room with a table and potted plant near a large sliding window.

  • Dining

    An elegantly set table with decorative napkins, flowers, and cups in a cozy restaurant environment.

  • Landscaping

    A three-story brick apartment building with large windows and a garage entrance, surrounded by landscaped greenery.

  • Lighting

    A cozy living and dining area with elegant furniture and warm lighting.

  • Outdoor

    A charming courtyard patio with tables, chairs, umbrellas, and an abundance of potted plants.

  • Patio

    A cozy courtyard featuring a patio table with an umbrella, surrounded by potted plants and a decorative fountain.

  • Lobby

    A warmly decorated lobby area with a seating arrangement and decorative accents.

  • Chandelier

    A well-lit dining room with elegantly set tables and large windows.

Westwood Plaza Retirement

2228 Westwood Boulevard, Los Angeles, CA 90046

For more information about senior living options: (844) 490-3973

4.3 from 32 reviews
5 stars
25
4 stars
1
3 stars
1
2 stars
1
1 stars
4

Assisted Living Independent Living Respite Care

Overall Review of Westwood Plaza Retirement

Pros

  • pro The Plaza at Westwood Senior Living is a haven of warmth, care, and community.
  • pro Under Administrator Luz Rose, it radiates a sense of family and genuine compassion.
  • pro Luz Rose's dedication shines through in the personalized attention each resident receives.
  • pro The staff are compassionate and go above and beyond to make residents feel comfortable and cared for.
  • pro The food is well balanced and offers great variety, including vegetarian options.
  • pro The overall atmosphere is warm and welcoming, with engaging activities and monthly events, including live music on Fridays.
  • pro The building is well maintained, and the dining room and common areas are lovely and reminiscent of an old Hollywood hotel.
  • pro Luz Rose is described as phenomenal and a key driver of resident and family satisfaction.
  • pro The Plaza at Westwood is regarded by families as one of the best senior living communities they have seen.

Cons

  • pro The reviewer described the Plaza as a nightmare and said Luz Rose was mean, nasty, and vindictive.
  • pro The night shift was said not to bother checking on residents, leaving the morning caregivers to change dirty diapers left by the night shift.
  • pro The administrator was described as awful, rude, and mean.
  • pro The receptionist was described as incredibly hard to deal with on an ongoing basis.
  • pro There were reports of loud and intimidating outbursts of anger by staff directed at residents.
  • pro The food was described as awful.

Review

The Plaza Westwood Senior Living community is described by many residents and family members as a place of warmth, care, and genuine human connection, with a leadership presence that consistently appears to make a tangible difference in daily life. Across multiple first-person accounts, the name Luz Rose, the facility's administrator, recurs as a central figure in shaping experiences - occasionally controversial, but most often praised for her dedication to residents and families. The stories reveal a community that can feel like a family to those who settle in, with a strong emphasis on personalized attention, responsive management, and a lively calendar of activities.

Several families recount moves that began with apprehension but evolved into appreciation for the environment and its offerings. One family moved their mother in August 2023 and initially described a rough introduction, even labeling the experience a nightmare in the moment. Yet they ultimately came to value being able to personalize their mother's room, creating a bright, cheerful space, and to notice improvements in her mood and daily comfort. They highlight the quality and variety of food, noting it as among the better options they've encountered, and emphasize how staff - described as "SUPER NICE" - made life easier. They also acknowledge that assisted living at a reasonable price is a hard balance, but still strongly recommend Plaza Westwood for its overall care and community.

Another voice praises the care received by a cousin who had been at the facility for about 19 days. The reviewer describes the care as very good and the staff, particularly Luz Rose, as exemplary. The care here is said to be humane, attentive, and efficient, with a level of professionalism and responsiveness that far surpasses a previous facility. This account underscores a sense of relief and reassurance that daily needs are met with compassion and competence.

A broader thread of the testimonials centers on the day-to-day experience: a management team that is attentive and quick to address concerns, and a staff that is described as compassionate, patient, and dedicated to resident comfort. The dining program is highlighted for its well-balanced meals, variety, and accommodations for special diets, including vegetarian options. The atmosphere is depicted as warm and welcoming, with a robust menu of activities - art, games, exercise, group walks - and regular monthly celebrations. The leadership of Luz Rose is repeatedly singled out as a driving force behind this positive texture, with many residents and families offering thanks for her visible involvement and care.

Several accounts go deeper into the practical, on-the-ground support that shapes daily life. Teresa, a staff member, is praised for her readiness to listen and intervene on residents' behalf, helping coordinate medical care, pharmacy access, and other services within a tight 48-hour window. Luz Rose is described as engaging directly with residents during meals - visiting tables to check in and connect with people - and as someone who personally helps navigate complex transitions, particularly during a resident's health changes. One reviewer even notes that Luz traveled to Riverside County for an initial intake interview, illustrating a level of commitment that goes beyond ordinary expectations. The sense conveyed is that, for many, Luz's outreach and the kitchen's responsiveness create an environment where residents feel seen and supported.

Tour experiences echo this sentiment as well. A prospective family member describes Luz as an administrator who is insightful and caring during tours, taking time to address questions and reassuringly demonstrate the facility's strengths. For families like these, Plaza Westwood appears to be a place they can entrust their loved ones to, reinforcing the perception of a community that functions as a supportive network rather than a sterile institution.

There is, however, a contrary note in the chorus of praise. One review characterizes the place as awful, citing a night shift that fails to check on residents and a morning staff that inherits a backlog of soiled duties. The reviewer describes rude and unprofessional behavior from some staff, including the administrator, which stands in stark contrast to the majority of positive testimonials. This counterpoint highlights that experiences can diverge within the same environment, and it serves as a reminder that the quality of care can depend on shifts, individual staff dynamics, and perhaps even specific days.

Despite this, several longstanding residents frame Plaza Westwood as a haven of warmth and care. The facility is described as a place where leadership, particularly Luz Rose, translates into a culture of family, individualized attention, and purposeful programming. From a well-appointed campus that reminds some visitors of an old Hollywood hotel to staff who consistently go above and beyond to make residents feel comfortable and cherished, the institution earns high marks for atmosphere, accessibility, and meaningful resident engagement. Family members recount feeling confident in the care their loved ones receive, and many express gratitude for the doors Luz Rose opens - whether it's arranging medical coordination, ensuring dietary needs are met, or simply visiting residents during meals to check in.

In sum, Plaza Westwood Senior Living emerges as a community that many families come to rely on for compassionate, attentive care and an active, engaging environment. The prevailing narrative is one of a well-maintained building, thoughtful programming, and a leadership team that, for the most part, demonstrates genuine commitment to residents and their families. While not every experience aligns perfectly - some residents report challenges with night staff or isolated interactions with administrators - the overarching impression is that Plaza Westwood offers a supportive home where residents can feel valued, connected, and cared for, with Luz Rose often serving as the linchpin of that experience.

Features

Housing

  • 136 resident community capacity 136 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (7 miles away) Los Angeles International (7 miles away)
  • Burbank-Glendale-Pasadena (12 miles away) Burbank-Glendale-Pasadena (12 miles away)
  • Long Beach (Daugherty) (22 miles away) Long Beach (Daugherty) (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westwood Plaza Retirement in Los Angeles, CA is an assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on independent living and respite care, Westwood Plaza provides a comfortable and supportive environment.

The amenities provided at Westwood Plaza Retirement are designed to enhance the quality of life for its residents. A beauty salon is available for personal grooming needs, while cable or satellite TV ensures entertainment options are always accessible. Community-operated transportation is available for those who need assistance getting around, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining with special dietary restrictions being accommodated. The fitness room and wellness center provide opportunities for exercise and health maintenance. Other amenities include fully furnished rooms, a gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, small library, telephone services, transportation arrangements (non-medical), transportation to doctors' appointments, and Wi-Fi/high-speed internet.

Westwood Plaza Retirement also offers a comprehensive range of care services. With 24-hour call system and supervision, residents can feel safe knowing help is always available when needed. Assistance with activities of daily living such as bathing and dressing is provided by compassionate staff members. The community also offers assistance with transfers for those who may require mobility support. Medication management is available to ensure residents take their medication as prescribed.

At Westwood Plaza Retirement, residents can enjoy a variety of engaging activities. Concierge services are provided to assist with any needs or requests. Fitness programs promote physical well-being while planned day trips offer opportunities for exploration and socialization outside the community. Resident-run activities allow individuals to actively participate in planning events that interest them, fostering a sense of community and engagement. Scheduled daily activities provide structure and entertainment throughout each day.

Additionally, Westwood Plaza Retirement benefits from its convenient location in Los Angeles. With numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to essential services and recreational opportunities.

Overall, Westwood Plaza Retirement is a vibrant and supportive assisted living community that offers various care services along with an array of amenities and activities designed to enhance the well-being and quality of life for its residents.

Nearby Places of Interest

Cafes

  • Chocolate Bash (0.3 miles)
  • Starbucks (2 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.2 miles)
  • Blue Bottle Coffee (2.4 miles)
  • Go Get Em Tiger (2.5 miles)
  • Alfred Coffee Beverly Hills (2.5 miles)

Restaurants

  • The Apple Pan (0.3 miles)
  • Shamshiri Grill (0.7 miles)
  • McDonald's (0.9 miles)
  • Javier's (1.2 miles)
  • Ramen Nagi (1.3 miles)
  • Din Tai Fung (1.3 miles)
  • Eataly (1.3 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2.2 miles)

Parks

  • Westwood Park (1.1 miles)
  • Roxbury Memorial Park (1.7 miles)
  • Beverly Gardens Park (2.6 miles)
  • Penmar Recreation Center (2.9 miles)
  • DOG PPL - Dog Park, Bar, Cafe & Lounge (4.1 miles)
  • Santa Monica State Beach (4.3 miles)
  • Ocean View Park (4.3 miles)

Theaters

  • AMC Century City 15 (1.2 miles)

Physicians

  • UCLA Stein Eye Institute Westwood (1.7 miles)
  • Kaiser Permanente Culver Marina Medical Offices (3.2 miles)

Places of Worship

  • King Fahad Mosque (2.5 miles)

Hospitals

  • Kaiser Permanente West Los Angeles Medical Center (3.2 miles)
  • Santa Monica - UCLA Medical Center & Orthopaedic Hospital (3.3 miles)

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