622 North Harper Avenue, Los Angeles, CA 90048
For more information about senior living options: (866) 208-4318
Overall Review of Better Living & Care 2 And 3
Pros
Lucien and his staff are a wonderful gift to the older adults and the families they serve.- Lucien and Stella of Better Living and Care have been trusted partners for over five years.
- Families consistently report excellent care and compassionate assistance from Better Living and Care.
- The staff on the initial visit were very friendly and informative.
- Better Living and Care provides 24-hour care and extra personal-use assistance.
- Transportation is provided to take residents to and from their doctor’s appointments.
- The grounds are very beautiful.
- Residents can enjoy personal walks among the foliage when the weather permits.
- Families feel very secure in the care provided to their loved ones.
Cons
The staff were described as very rude and lacking in customer service skills.- The reviewer said a new receptionist was needed, as she was very nasty and rude.
- The reviewer would never place or send a loved one there.
- The reviewer felt the experience amounted to thanks for nothing.
Review
Better Living & Care 2 and 3 in Los Angeles is best suited for families seeking a small, home-like board-and-care setting where around-the-clock caregiving, steady personal assistance, and dependable transportation are the core strengths. This community appeals to families wanting intimate attention, a safe environment for daily living, and a residence that feels more like a homestead than a clinical campus. It suits seniors who don’t require hospital-level acuity but do need reliable 24/7 supervision, help with activities of daily living, and accessible rides to doctor appointments. The emphasis on compassionate, consistent staff in a compact setting makes it a practical choice for long-term wellness and predictable routines.
Those who may want to consider alternatives are clear across a few lines. Families that prize flawless front-desk hospitality and consistently polished customer-service interactions in every first impression may be disappointed by a single negative encounter described as rude and unhelpful. Others who seek a larger campus with more expansive amenities, or who require more formal medical oversight and frequent on-site clinical management, could find a board-and-care model limiting. For residents who demand a high level of medical coordination beyond 24-hour care, exploring options with more comprehensive in-house medical services might be prudent.
The strongest positives here are concrete and durable: 24-hour care with added personal-assistance support, plus transportation to medical appointments, directly addressing two of the most demanding family concerns. The grounds are described as beautiful, supporting opportunities for supervised walks and a pleasant daily rhythm that contributes to emotional well-being. Critically, professional endorsements reinforce the care quality. A Certified Aging Life Nurse Manager, who has no financial stake in promoting facilities, explicitly backs Better Living & Care and would confidently recommend the homes to family members. A placement agency that partners with dozens of board-and-care homes in the area consistently reports excellent resident outcomes and compassionate service, reinforcing that the core caregiving team delivers stability and genuine kindness. Taken together, these pros create a compelling case for families prioritizing dependable daily living support and a nurturing atmosphere.
On the downside, there is a notable caveat: at least one reviewer described the front-desk experience as rude and lacking customer-service finesse. In a decision where first impressions matter, especially for families entrusting a loved one to ongoing supervision, this is not a trivial concern. The rating leans strongly positive (4.3 from four reviews, with three five-star notes and one two-star note), but the small sample and the mixed reception at the front desk suggest a potential inconsistency in customer-facing interactions. Prospective residents should not overlook this friction point, as it can color the overall experience for new families during initial visits and transition periods.
Yet the pros still skew decisively in favor of Better Living & Care 2 & 3 when weighed against the cons. The clinically credible endorsements, coupled with the practical benefits of around-the-clock care and reliable transport, create a strong offset to the occasional front-desk friction. A stable, family-like caregiving milieu often translates into better day-to-day quality of life, fewer care gaps, and smoother coordination with medical appointments. The home-like setting and preserved personal attention, hallmarks of a small, intimate facility, tays valuable for older adults who prioritize consistency, warmth, and predictable routines over a larger-scale, hospital-adjacent environment.
The bottom-line recommendation is practical and decisive: this community is a strong match for families seeking a dependable, compassionate, small-care setting in Los Angeles where 24-hour oversight, personal help, and transportation are reliably provided. If the priority is a consistently professional front-desk experience or a setting with broader medical infrastructure, alternatives should be explored. Before deciding, arrange a visit specifically to gauge the front-desk dynamic and request a direct conversation with the caregiving leadership about staff consistency, training, and how overnight and personal-use assistance is managed. Speak with the placement-agency partners and the nurse-manager advocate to triangulate expectations with real-world operations. For families who value a homelike atmosphere, clear caregiving accountability, and a track record of positive professional endorsements, Better Living & Care 2 & 3 stands out as a practical, well-supported option.
6 resident community capacity
Studio apartments
Assisted Living
Board and Care Home
Memory Care
Respite Care
Skilled Nursing Facility
Beautician on-site
Cable or satellite TV
Dining room
Financial aid
Fully furnished
Garden
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Party space
Security gate
Small library
Telephone
Burbank-Glendale-Pasadena (8 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Psychiatric care
Special dietary restrictions
Arts and crafts
Fitness programs
Games
Live musical performances
Religious services
Stories
English
Exploring the Contrasts Between Assisted Living and Skilled Nursing
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Assisted Living and Memory Care: Understanding Their Core Differences
