Absolute Quality Care Home

10731 Coloma Street, Loma Linda, CA 92354

For more information about senior living options: (844) 490-3973

3.7 from 48 reviews
5 stars
29
4 stars
4
3 stars
0
2 stars
3
1 stars
12

Assisted Living

Overall Review of Absolute Quality Care Home

Pros

  • pro The rehabilitation team is awesome.
  • pro Gio and Jonathan provide outstanding therapy and are very helpful in recovery.
  • pro LVN Laurie consistently takes care of patients and their roommates.
  • pro CNA Ashley is very helpful to patients and their roommates.
  • pro Edna, the head nurse, is helpful and kind.
  • pro The Physical Therapy team has been awesome, helping patients increase strength and stamina.
  • pro The Speech therapy team is awesome and a highlight of the journey back to health.
  • pro Adriana, the activities director, is a godsend with activities that bring kindness and a home-like atmosphere.
  • pro The transportation van and driver are careful and kind, with the driver even preheating the van to keep patients warm.
  • pro The staff across housekeeping, CNA, nursing, PT, and management are professional yet caring.

Cons

  • pro A CNA was verbally abusive toward a resident, and complaints did not lead to reassignment, resulting in confrontation with the CNA.
  • pro The on-site social worker reportedly rarely returned calls and was difficult to meet with.
  • pro Ombudsman visits were alleged to be scheduled to conveniently align with the facility's schedule.
  • pro Discharge was described as a disorganized mess with family members given the run-around and conflicting information.
  • pro The facility was described as run-down and overcrowded, with care being hit or miss depending on the on-shift staff.
  • pro Medications were not given on time, sometimes hours late.
  • pro Responding to emergency call buttons could take up to 30 minutes.
  • pro The dinner was described as poor quality, described as a ball of slop.

Review

The collection of experiences paints a picture of a rehab-focused center that many residents and their families hold in high regard for the people who do the hands-on work every day. Across multiple notes, the rehabilitation team is repeatedly praised for skill, dedication, and a genuine sense of care. Therapists Gio and Jonathan are singled out as outstanding in their approach, with the broader rehab squad - including John, Jaynie, and Megan - receiving frequent thanks for their support. One resident emphasizes that the therapists have played a vital role in recovery, while another explicitly credits the rehab department with helping them rebuild strength and stamina after major surgery. The positive tone about therapy is a throughline, and several accounts highlight that the physical therapy in particular feels energetic, encouraging, and well tailored to individual needs.

Nursing and supportive services also appear as strong points in many entries. Laurie, described as an LVN, is repeatedly thanked for consistent, attentive care for both the writer and their roommate. The respiratory team gets a shout-out as well, with Laurie in that role going "above and beyond" for patients. An activities director named Adriana receives heartfelt praise for creating meaningful, home-like experiences - everything from a Mother's Day lunch she organized to the warmth of activities that bring a sense of normalcy and community to patients. A resident who shared their overall experience noted that the care from housekeeping, CNA, nursing, PT, and other staff was professional yet genuinely caring, underscoring the facility's strength on the care side.

However, the text also contains candid critiques that illuminate ongoing operational challenges. Several reviewers describe staff as overworked, which manifests in longer-than-desired response times to call bells and questions. One family notes that, despite generally good care from CNAs and other caregivers, there are substantial delays - often more than 30 minutes - to obtain help. A specific complaint centers on the social worker, who is described as awful in communication and difficult to meet with, with further frustration expressed about the timely handling of Medi-Cal applications and discharge planning. The discharge process itself is depicted as disorganized, with family members receiving conflicting information and feeling left in the dark during a critical transition. In some cases, complaints about management communication surface, with concerns that front-line staff and the head nurse did not seem to be aligned with the social worker or other administrators.

There are vivid negative anecdotes that contrast with the many positive testimonials. One note describes the facility as crowded and poorly managed during a difficult admission, with a dinner described as "a ball of slop." Another patient recounts witnessing neglect, such as delays in medication delivery and alarming waiting times after emergency calls, and expresses frustration about being billed for care perceived as inadequate. A specific confrontation with a CNA, including a name reference, highlights issues of staff conduct and the perceived need for accountability. A particularly critical voice mentions a lack of timely support during emergencies and a perception that management excuses poor performance rather than addressing it directly. These accounts remind readers that experiences can vary significantly depending on shift, staff, and day-to-day conditions.

Yet the narrative also includes persuasive endorsements that speak to genuine gratitude and trust in the center. Some reviewers, including veterans and family members, describe responsive, compassionate care across multiple departments - from nursing to transportation. One family member highlights the kindness of the transportation driver who ensured timely appointments and even preheated the van on a cold day, illustrating small - but meaningful - acts of care that have a lasting impact. Several residents emphasize that the staff's professionalism is paired with warmth, creating a sense of being cared for like family. A veteran who praised the VA-linked admission process also notes that, while the food may be hospital-like, the overall experience remains one of respect and competence, with a clear intent to return if needed in the future.

Overall, the collection presents a nuanced portrait of a facility that excels in rehabilitation and patient-centric care while wrestling with common senior-care challenges. The rehab and therapy teams receive widespread admiration for their expertise, encouragement, and the personal attention they provide to residents working toward recovery. Nursing and activities teams are celebrated for their kindness and dedication, contributing significantly to the sense of home and community that several writers highlight. At the same time, the reviews do not shy away from exposing gaps - especially around social work communication, discharge planning, and staffing pressures - that can color a resident's experience and affect family satisfaction. Taken together, the impressions suggest a center with strong core strengths in rehabilitative care and compassionate staffing, alongside clear opportunities to improve coordination, responsiveness, and process clarity for patients and families during transitions.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

Transportation

  • Ontario International (20 miles away) Ontario International (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Absolute Quality Care Home in Loma Linda, CA is a premier assisted living community that offers top-notch amenities and care services for seniors. The community is fully furnished, providing a comfortable and homely environment for its residents. There is a spacious dining room where residents can enjoy delicious meals prepared by the skilled staff.

Residents at Absolute Quality Care Home have access to a beautiful garden and outdoor space, allowing them to enjoy fresh air and nature. A small library is available for those who love reading and want to indulge in their favorite books.

The caring staff at Absolute Quality Care Home provides assistance with activities of daily living, such as bathing, dressing, and transfers. They also specialize in diabetes management and offer special dietary restrictions to ensure the health and well-being of each resident.

In terms of dining options, the community caters to special dietary restrictions, ensuring that residents can enjoy meals that meet their specific needs. The community also organizes scheduled daily activities to keep residents engaged and active.

Absolute Quality Care Home is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals. This ensures that residents have easy access to all their daily needs within close proximity.

With its exceptional amenities, top-quality care services, and convenient location near essential facilities, Absolute Quality Care Home is the ideal choice for seniors seeking a comfortable and supportive assisted living community in Loma Linda, CA.

Nearby Places of Interest

Restaurants

  • A Dong Vietnamese Cuisine (0.4 miles)
  • In-N-Out Burger (0.9 miles)
  • Najwa's Mediterranean Cuisine (0.9 miles)
  • BJ's Restaurant & Brewhouse (1 miles)
  • Poke Bar (1.1 miles)
  • Escape Craft Brewery (1.8 miles)
  • Thai House Restaurant (1.9 miles)

Hospitals

  • Jerry L Pettis Memorial (0.6 miles)
  • Loma Linda Ambulatory Care Center (0.8 miles)
  • Mountain View Surgery Center (0.9 miles)
  • San Bernardino Medical Group (5.2 miles)
  • Vantage Oncology (5.5 miles)

Places of Worship

  • Crosswalk Church (0.7 miles)
  • National Association of Seventh Day Adventist Dentists (1 miles)
  • Packinghouse Church (2.5 miles)
  • Azure Hills Seventh-Day Adventist Church (3.9 miles)
  • The River Christian Reformed Church (4.8 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (4.8 miles)

Physicians

  • Loma Linda University Family Medical Group (0.8 miles)
  • Loma Linda University Children's Hospital (1.1 miles)
  • Loma Linda University Physician Referral (1.1 miles)
  • California Orbital Consultants (1.5 miles)
  • Loma Linda University Heart & Surgical Hospital (1.8 miles)
  • Merkel, Clifford Dr - Merkel Clifford MD FAAOS (1.9 miles)
  • Farhad Ardeshirpour, MD - Facial Plastic Surgeon (2 miles)

Pharmacies

  • Mountain View Pharmaceuticals (0.8 miles)
  • Rite Aid (0.8 miles)
  • Walmart Pharmacy (0.9 miles)
  • Caremark Rx (1.1 miles)
  • Ascend Pharmaceuticals (1.9 miles)
  • Rite Aid (2.5 miles)
  • CVS Pharmacy (2.6 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (2.4 miles)
  • Stell Coffee & Tea Company (2.5 miles)
  • Starbucks (3.8 miles)
  • The Coffee Bean and Tea Leaf (3.9 miles)
  • Starbucks (4 miles)
  • Viva La Boba (4.1 miles)

Parks

  • Leonard Bailey Park (1.5 miles)
  • Brookside Park (2.5 miles)

Theaters

  • Mountain Grove 16 (2.7 miles)
  • Studio Movie Grill (3.7 miles)
  • Regal San Bernardino & RPX (4.2 miles)

Transportation

  • San Bernardino Transit Center (3.9 miles)
  • The Colton Diamonds (4.5 miles)

Frequently Asked Questions

Where is Absolute Quality Care Home?

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