4340 Conquista Avenue, Lakewood, CA 90713
For more information about senior living options: (866) 208-4318
Overall Review of Mom & Dad's House
Pros
The love and care provided to residents is second to none.- Ivonne’s passion for caring for the elderly shines through.
- The houses are beautifully kept and the staff are friendly.
- Ivonne, Matt, and their staff are caring, thoughtful, and professional.
- The hospice nurses were impressed by the care and offerings, saying they never see such assistance elsewhere.
- The house and staff leave visitors impressed, finding it incomparable to any other home or facility.
- The administrator takes a genuine personal interest in the well-being of each resident.
- The home provides abundant activities, outings, and a welcoming, upbeat environment.
Cons
My mother was illegally evicted from this facility.- Ivonne’s actions caused my grandmother to be homeless.
- The complaint was upheld and Ivonne’s appeal denied on June 15, 2023.
- This complaint was substantiated and there is documentation of it.
Review
This community is best suited for families seeking a small, home-like assisted living experience where warmth, personal attention, and family involvement are the core operating principles. It appeals to residents who thrive in a warmly staffed, intimate setting with regular social activities, opportunities for visits from therapy animals, and a visible leadership presence from owners who are hands-on. Ivonne and Matt drive a culture of respect, dignity, and daily engagement, making it a strong fit for seniors who do not require highly clinical, round-the-clock medical oversight. It is less ideal for those who need robust nursing supervision, memory-care-specific programming, or strict, formalized governance structures.
Potentially serious red flags warrant explicit consideration: at least one review alleges an illegal eviction of a 99-year-old resident, with claims substantiated by social services. That incident raises questions about how policies are implemented, how resident rights are protected, and how disputes are resolved in this setting. Families evaluating this community should weigh that history against the positive experiences others report. If safety, rights protection, and predictable compliance are top priorities, alternatives with a clearer regulatory track record and larger governance structure may be more appropriate.
On the upside, the strongest pros center on front-line leadership and the resident experience. The owners are described as genuinely invested, with Ivonne personally taking an interest in each resident’s well-being. The homes themselves are portrayed as clean, welcoming, and well-kept, with attentive, patient staff and a calendar packed with activities, outings, and family-friendly events. The environment emphasizes dignity and respect, with pets allowed to visit and a community culture that feels uplifting to many families. For families seeking ongoing engagement and a sense of continuity, these elements often translate into meaningful peace of mind.
Yet the cons tied to governance and safety cannot be dismissed. The eviction-related allegations, if accurate in part, point to potential gaps in policy enforcement and resident protections that could undermine trust over time. Even if a majority of families experience nothing adverse, the existence of substantiated complaints about eviction processes is a critical factor for decision-makers. Prospective residents should demand transparent answers: current licensing status, recent inspection outcomes, a clear written policy on residency protections, and a documented process for disputes and grievances. Without this clarity, the good experiences risk being outweighed by a potentially volatile governance dynamic.
The key to balancing the positives and the concerns lies in due diligence and fit with family expectations. For households prioritizing a homelike atmosphere, strong daily engagement, and visible owner involvement, the upsides can translate into robust quality of life and emotional comfort for both resident and family. For those where formal oversight, predictable policy enforcement, and a documented track record of resident rights are non-negotiable, the concerns outlined should steer toward comparing other options first. In either case, obtaining current, concrete information, policies, contracts, resident agreements, and access to independent care coordinators, will sharpen the decision.
In the end, Mom & Dad’s House stands out as a compelling choice for families who want a tight-knit, activity-filled, home environment and place high trust in the leadership to sustain that culture. It represents a thoughtful alternative to traditional nursing facilities for seniors who value personal touch over institutional scale. However, the eviction controversy injects a caution flag that cannot be ignored. Prospective entrants should schedule a thorough tour, request recent licensing and inspection records, speak with several current residents or families, and demand a clear plan for safeguarding resident rights. If those safeguards are in place and the environment remains consistently positive, the community can be an excellent fit; if not, it is prudent to look elsewhere for guarantees around stability, rights protection, and governance.
6 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Long Beach (Daugherty) (3 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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