Seaside Terrace II
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28891 Calle Juca, Laguna Niguel, CA 92677
For more information about senior living options: (844) 490-3973
At Seaside Terrace II, the monthly costs reflect a commitment to quality care and amenities that cater to residents' needs. For a semi-private room, the cost is $4,500, which stands out against the average in Orange County at $3,431 and the broader California state average of $3,333. For those seeking a private room, the fee is $5,500 - again surpassing both the county's average of $4,104 and the statewide figure of $3,939. This premium pricing can be attributed to Seaside Terrace II's enhanced services and supportive environment designed to promote resident well-being and comfort amidst the vibrant backdrop of Southern California.
| Floor plans | Seaside Terrace II | Orange County | California |
|---|---|---|---|
| Semi-Private | $4,500 | $3,431 | $3,333 |
| Private | $5,500 | $4,104 | $3,939 |
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Seaside Apartments in Laguna Niguel has drawn a wide range of opinions from residents and prospective tenants alike, with many glowing testimonials about the team and the living experience and a smaller but sharp set of complaints about management practices. On balance, the property is painted as a beautiful, well-laid-out community with strong customer service from several staff members, alongside notable frustrations tied to parking, towing, and periodic rent concerns. The overall impression is that when things go smoothly, residents praise the community for its amenities, pricing for the area, and the professionalism of the leasing and maintenance teams; when tensions rise, conflicts with management and corporate policies become a point of contention.
Among the most troubling incidents described is an episode involving towing that left a resident feeling unfairly treated. A resident who identified as a legitimate occupant with a valid permit reported that their car was towed despite having a permit tag and being a resident. The local leasing office allegedly shrugged off responsibility, stating that nothing could be done, and blaming security for not seeing the permit. The resident also complained about limited nighttime parking, requiring a long walk after a long day of work, and a promise from the office to audit the cars that never materialized into any tangible change. The sentiment expressed was one of frustration and a perception that the property prioritizes revenue or appearances over the day-to-day needs of its residents.
Against this backdrop of frustration, many reviews celebrate Seaside as a standout community in the area, praising its aesthetics, layout, and amenities. Several reviewers describe the property as beautiful and well-priced for the Laguna Niguel market, with clean grounds and a generally well-kept environment. The positive comments extend to a strong sense of care from the leasing team and maintenance crew, suggesting that the physical space itself can be a bright, inviting place to live when issues are resolved promptly and staff are responsive to residents' needs.
A core thread running through the positive reviews is the exceptional service provided by Adriel Casillas, a leasing team member who repeatedly appears as a standout example of what convenient and compassionate leasing should look like. Multiple residents sing his praises for professionalism, attentiveness, and a genuine commitment to helping families find the right home. They highlight his clear communication, thorough guidance, and personal touch - from sending pictures and videos when in-person viewings were challenging to greeting new residents on move-in day and personally walking them to their new home. Those who worked with Adriel describe him as kind, knowledgeable, and dedicated, with families noting that his support extended beyond the initial tour to practical advice about the local area and dining options.
Cesar Magdalen(o) also receives frequent commendations for making the leasing process smooth and easy. Reviewers appreciated how he took the time to understand needs, presented a plan with units that matched those needs, and walked applicants through the application process on the spot. Descriptions of Cesar emphasize patience, a no-pressure approach, and a keen ability to help families feel confident in their leasing decisions. Several posts explicitly call out Cesar as part of an exceptional team, reinforcing the impression that Seaside's on-site staff can deliver a highly positive leasing experience when conditions are conducive.
The leasing team's strengths are complemented by positive notes about other staff, including Jacob, Gabby, and Chris. Jacob is praised for informative and easy-to-navigate tours, including a full FaceTime tour that helped a family who couldn't be on-site at the time. Reviewers describe him as knowledgeable, calm, and patient, with several callers noting that he made the entire process feel relaxed and straightforward. Gabby earns kudos for being helpful and friendly at the front desk, often going the extra mile to arrange tours and assist with scheduling. Gabriel, a member of the maintenance crew, is singled out for his prompt and friendly service, solving issues such as a faulty thermostat quickly and effectively. The maintenance team as a whole is described as professional and responsive, with Mauricio specifically highlighted as a top-notch maintenance worker.
Beyond individual staff praise, there is a broader appreciation for the maintenance and operations that impact daily life at Seaside. Residents repeatedly acknowledge that when maintenance requests are made, the responses are fast and effective, contributing to a sense of security and comfort in their homes. The narrative here suggests that a well-coordinated maintenance team can make a substantial difference in overall satisfaction, transforming potential frustrations into quick resolutions and contributing to a positive overall impression of the community.
However, the reviews also feature a candid critique of rent and corporate communications. Several tenants recount a substantial rent increase after a first year, with one specific example noting a $300 hike after a lease renewal. Even residents with timely payments and excellent credit feel the impact of these adjustments, and some express frustration that corporate channels were not readily accessible or responsive when they sought to discuss the situation. In addition, there are concerns about guest parking and an impression that the property prioritizes occupancy and rate adjustments over accommodating current residents. Some reviewers suggest that staff turnover and changes, including maintenance personnel leaving for reasons connected to corporate policy or greed, have contributed to a sense of instability among long-term tenants who valued a more personal approach from the on-site team.
Taken together, the collection of reviews paints a nuanced portrait of Seaside Apartments. On the one hand, it is a highly regarded community with a beautiful layout, strong amenities, and a leasing and maintenance team that frequently earns praise for their professionalism, responsiveness, and genuine care for residents. Adriel, Cesar, Jacob, Gabby, Gabriel, and other team members emerge as anchors in the community, consistently delivering positive experiences that many tenants remember fondly, even if other aspects of living there have caused frustration. On the other hand, the accusations about towing, limited parking, and rent increases point to ongoing challenges in management practices and corporate policy that can overshadow everyday comfort and create a sense of disconnect between residents and the administration.
For anyone considering a move to Seaside, the message from the many satisfied voices is clear: the staff, the community, and the maintenance team have the potential to deliver an excellent living experience when issues are managed well and communication remains open. Yet it is equally clear that the property's handling of parking, towing, and rent-related policies, as well as transparency and accessibility to corporate contacts, can significantly influence overall satisfaction. Prospective residents may wish to visit in person, meet the on-site staff, and ask pointed questions about parking policies, permit visibility, and how audits are actually implemented, so they can gauge whether the balance of exceptional service and operational challenges aligns with their expectations for a home.
Seaside Terrace II in Laguna Niguel, CA is a board and care home that offers a peaceful and comfortable environment for seniors to call home. This community provides various types of care services to meet the individual needs of its residents.
Residents at Seaside Terrace II can enjoy a range of amenities designed to enhance their quality of life. The community offers on-site activities to keep residents engaged and entertained, as well as cable or satellite TV for their enjoyment. A spacious dining room is available for communal meals, and all living spaces are fully furnished. The beautiful garden provides a serene outdoor space for relaxation and socialization. Housekeeping services ensure that the community remains clean and tidy, while move-in coordination makes transitioning into Seaside Terrace II seamless. Each resident enjoys the privacy of their own room, complete with private bathrooms for convenience. Telephone and Wi-Fi/high-speed internet are also available for residents to stay connected with loved ones.
Care services at Seaside Terrace II focus on assisting residents with their daily living activities. Staff members provide support with bathing, dressing, and transfers to ensure the safety and comfort of each resident. The community also coordinates with health care providers to ensure continuity of care. Special dietary restrictions are accommodated, including diabetes diets, and meal preparation and service are provided to meet the nutritional needs of residents. Medication management is offered to ensure proper administration of medications.
Transportation arrangement for medical appointments is available, providing convenience and peace of mind for residents who require it. Additionally, transportation to doctors' appointments further supports the health care needs of residents.
Seaside Terrace II also promotes an active lifestyle through its various activities. Residents can participate in on-site activities organized by the community or join in community-sponsored activities in the surrounding area. Scheduled daily activities offer opportunities for socialization, engagement, and personal growth.
The community is conveniently located near amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to the services and activities they may desire or require.
Overall, Seaside Terrace II offers a caring and supportive environment for seniors seeking assistance with daily living in Laguna Niguel, CA. With its range of amenities, care services, and convenient location, this assisted living community is designed to enhance the well-being and comfort of its residents.
Located in the heart of Laguna Niguel, California, this neighborhood offers a variety of amenities within close proximity. With multiple pharmacies, including CVS and Walgreens, nearby residents have convenient access to medical supplies and prescriptions. A selection of popular restaurants such as Chick-Fil-A and In-N-Out Burger cater to diverse culinary preferences. For leisure, there are several parks like Laguna Niguel Regional Park and Cabot Park ideal for outdoor activities or relaxation. Additionally, reputable healthcare providers like OC Dermatology and CHOC Children's at Mission Hospital ensure quality medical care is easily accessible. The presence of places of worship like Corpus Christi Catholic Church and Harvest Community Church of Irvine offers spiritual support for residents. Overall, this area provides a well-rounded community with essential services for seniors considering senior living options in Laguna Niguel.
At Seaside Terrace II, the monthly costs reflect a commitment to quality care and amenities that cater to residents' needs. For a semi-private room, the cost is $4,500, which stands out against the average in Orange County at $3,431 and the broader California state average of $3,333. For those seeking a private room, the fee is $5,500 - again surpassing both the county's average of $4,104 and the statewide figure of $3,939. This premium pricing can be attributed to Seaside Terrace II's enhanced services and supportive environment designed to promote resident well-being and comfort amidst the vibrant backdrop of Southern California.
Seaside Terrace II is located at 28891 Calle Juca, Laguna Niguel, CA 92677 in Orange County, California
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