Quality Life Homes 2

23962 Hillhurst Drive, Laguna Niguel, CA 92677

For more information about senior living options: (844) 490-3973

4.5 from 17 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Board and Care Home

Overall Review of Quality Life Homes 2

Pros

  • pro The facility creates a homey, welcoming environment with many ways to connect.
  • pro There are sincere relationships between residents and staff, and friendships among residents.
  • pro The individualized care plans feel personalized and keep residents safe and well cared for.
  • pro The staff are amazing, helpful, friendly, and genuinely care about residents.
  • pro Residents become active and engaged daily through activities and social connections.
  • pro Families receive regular updates and can track daily activities via an app.
  • pro The community feels stable, safe, and like a family; it truly feels like home.
  • pro Meals are healthy, tasty, and well balanced.
  • pro The facility is clean, well maintained, and has strong safety features.
  • pro The staff consistently goes above and beyond, delivering top-notch service.

Cons

  • pro A reviewer criticized a caregiver for not knocking before entering and for acting outside her scope, describing her as bossy and in charge rather than a nurse.
  • pro The reviewer said the caregiver "comes in and out as she pleases" and makes decisions she isn't authorized to make.
  • pro The reviewer alleged the caregiver rearranges furniture while the patient is present and questions who opened or closed the door, displaying a bossy attitude.
  • pro The reviewer suggested that supervision had not addressed the issue and implied it wasn't a big deal.
  • pro The reviewer noted that the patient's meals ended too early, which was disliked.

Review

The community at Aegis of Laguna Niguel feels remarkably like a warm, welcoming home. Families describe a living environment where residents aren't just cared for in a clinical sense but truly connected with. While Bingo is a beloved activity, the calendar is rich with holiday celebrations, brunches, and a steady stream of opportunities to socialize, laugh, and form meaningful relationships. What shines through every account is the genuine, personal attention each resident receives and the way staff members become familiar faces and trusted friends. Parents and grandparents alike are met with kindness, respect, and a level of attentiveness that makes visits feel like coming home.

A common thread across many reviews is the sense that care is thoughtfully individualized. Families emphasize how important it is to see a personalized plan come to life, with residents feeling safe and well-nourished. The meals are repeatedly praised as healthy, tasty, and well balanced, and the overall atmosphere supports not only physical well-being but social and emotional health as well. The ability to tailor care to each person's unique needs - and to do so with warmth and respect - appears to be one of the defining strengths of Aegis Laguna Niguel.

From the first point of contact through ongoing participation, communication stands out as a standout feature. Families report regular updates and the convenience of a dedicated app to track daily activities and participation. This transparent approach helps relatives feel involved and reassured, especially during transitions. The staff's willingness to go the extra mile is repeatedly highlighted, with accounts of smooth coordination during move-ins, memory-care transitions, and even respite care. In many stories, the ongoing collaboration with management and caregiving teams feels more like a partnership than a simple caregiver-resident arrangement.

Several stories spotlight individual staff members who make a lasting impact. People remember names like Al, the general manager, for his leadership; Missa for onboarding support; and nurses Karen and Caroline for their exceptional care. The sentiment is overwhelmingly that the team is not only capable but deeply invested in the well-being of each resident. One caregiver's empathy and professionalism are named as a model of what excellent care looks like, while the overall culture at Aegis Laguna Niguel is described as safe, stable, and family-like. Even when families move a loved one into memory care, the transition is described as seamless, thanks to coordinated planning and a compassionate, collaborative approach.

The sense of community extend beyond residents to include families and friends who visit regularly. Several comments point to the pride families feel in the facility's community life: festive events, music, games, and communal celebrations that bring everyone together. A resident's family notes how the environment feels like home, with a consistently safe and loving atmosphere. The physical space itself earns high marks for cleanliness, upkeep, and thoughtful safety features, reinforcing the impression that Aegis Laguna Niguel is a place where residents can thrive with dignity and familiarity.

Beyond the general praise, there are specific anecdotes that bring the narrative to life. One family shares gratitude for a 2 1/2-year stay, consistently confident in their dad's physical, mental, and social well-being. They describe the staff by first name and express appreciation for the sense of belonging the facility provides. The gratitude extends to the broader community - volunteers who contribute, friends who organize musical activities, and residents who enjoy a rhythm of daily life that keeps them engaged and connected. A Dixieland jazz night is even tucked into the narrative as a tangible example of the vibrant, joyful experiences that define life at Aegis.

Like any community, the reviews aren't completely without a note of caution. One review raises a concern about a caregiver's door etiquette and approach, emphasizing the importance of knocking before entering and adhering to professional boundaries. The writer expresses a clear desire for ongoing education and improvement, recognizing that even in a best-in-class environment, respectful practice and clear roles are essential. This candid feedback sits alongside the overwhelmingly positive experiences, serving as a reminder that continuous growth and accountability are valued by families who entrust their loved ones to Aegis.

In sum, the collective voice paints Aegis of Laguna Niguel as a top-tier, compassionate, and richly social senior living community. Families repeatedly highlight the home-like atmosphere, personalized care, proactive communication, and the genuine warmth of the staff. The environment supports not just daily living but a meaningful, active lifestyle where residents can create friendships, celebrate milestones, and feel truly cared for. The stories of music, piano lessons, holiday gatherings, and heartfelt thanks all point to a place where residents are known, valued, and cherished - a place many families feel they could not be happier to call home.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (14 miles away) John Wayne Orange Co (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Quality Life Homes 2 is a board and care home located in the beautiful city of Laguna Niguel, CA. Our community offers a nurturing and comfortable environment for seniors who require assistance with their daily activities.

Residents at Quality Life Homes 2 enjoy a fully furnished living space that includes a dining room, ensuring they have ample space to relax and socialize with fellow residents. Our well-maintained garden provides a scenic outdoor area where residents can take leisurely strolls or spend time enjoying nature.

We understand the importance of maintaining a clean and tidy living environment, which is why we provide housekeeping services to ensure our residents' living spaces are always neat and organized. Additionally, our dedicated staff assists with move-in coordination, making the transition to our community as smooth as possible for new residents.

To keep our residents connected with the world, we offer Wi-Fi/high-speed internet access along with telephone facilities. This enables them to communicate with their loved ones effortlessly and stay updated on current events.

At Quality Life Homes 2, we prioritize providing personalized care services tailored to each individual's needs. Our trained caregivers are available round-the-clock to assist with activities of daily living such as bathing, dressing, and transfers. We also collaborate closely with healthcare providers to ensure seamless coordination and continuity of care for all our residents.

Our community places great emphasis on nutrition and offers specialized diabetes diets along with meal preparation and service. We accommodate special dietary restrictions to ensure that every resident receives meals that are not only delicious but also cater to their specific dietary needs.

Ensuring our residents' health is properly managed is of utmost importance at Quality Life Homes 2. Our caregivers oversee medication management for each resident, assisting in maintaining proper medication schedules and ensuring dosage accuracy.

Transportation arrangements for medical appointments are made by our staff, eliminating any concerns about getting to doctor's visits on time or safely. Additionally, we offer transportation services within the local community to ensure our residents have access to nearby amenities.

In terms of nearby conveniences, Quality Life Homes 2 boasts a prime location. We have several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals within close proximity to our community. This allows our residents to easily access various services and recreational activities that enhance their overall quality of life.

At Quality Life Homes 2 in Laguna Niguel, CA, we strive to create a supportive and engaging environment for our residents. With personalized care services, convenient amenities, and a host of nearby attractions, we provide a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

Physicians

  • Laguna Niguel Family Medical (0.3 miles)
  • Dr Marc Dyer (0.4 miles)
  • Optum Primary Care (1.4 miles)
  • Family Medical Center (1.5 miles)
  • OC Dermatology (1.5 miles)
  • Niguel Coast Oral & Facial Surgery (1.9 miles)
  • Laguna Dana Urgent Care Center (2.2 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)

Parks

  • Chapparosa Park (1.2 miles)
  • Laguna Niguel Regional Park (2.3 miles)
  • Marine Park (2.8 miles)
  • Los Rios Park (3.1 miles)
  • Cabot Park (3.7 miles)
  • Heisler Park (4.8 miles)
  • Sheep Hills Park (4.9 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Bottega Angelina (2.1 miles)
  • AhbA (2.3 miles)
  • Chick-Fil-A (2.8 miles)
  • In-N-Out Burger (2.8 miles)
  • Del Taco (2.9 miles)
  • Tea House On Los Rios (3 miles)

Places of Worship

  • Mission Basilica San Juan Capistrano Parish (3 miles)
  • Corpus Christi Catholic Church (3.4 miles)

Cafes

  • Starbucks (3.1 miles)
  • Blk Dot Coffee (5.1 miles)
  • Kona Loa Coffe (6.9 miles)
  • Moulin (7.6 miles)

Hospitals

  • CHOC Children's at Mission Hospital (3.9 miles)
  • Head & Neck Associates Of Oc (4.1 miles)
  • Palm Terrace (5.3 miles)

Theaters

  • Regal Edwards Aliso Viejo & IMAX (4 miles)

Frequently Asked Questions

Where is Quality Life Homes 2?

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