Crestavilla

Pros

• Residents consistently praise the cleanliness and overall elegance of Crestavilla, describing it as a top-notch facility that feels more like a resort than assisted living.
• The staff at Crestavilla are noted for their friendliness and personalized attention, often remembering residents' names and providing exceptional service.
• Many reviews highlight the variety and quality of meals offered, with residents expressing satisfaction with the culinary experience provided by the five-star chef.
• The community is appreciated for its vibrant atmosphere, featuring numerous activities that promote socialization among residents.
• Crestavilla's amenities, such as the rooftop garden, heated swimming pool, movie theater, and well-equipped gym, enhance the residents' living experience.
• Visitors commend the thoroughness of tours provided by staff members who are knowledgeable and accommodating to potential residents' needs.
• Overall, many families express relief and happiness in finding a caring environment for their loved ones at Crestavilla, feeling it meets their needs exceptionally well.

Cons

• Staffing Shortages: Crestavilla lacks the staffing and expertise required to care for patients with moderate or progressive dementia.
• Eviction Issues: A family member was evicted after their condition worsened, indicating that the facility may not adequately support residents who require increasing levels of care.
• High Fees: The facility reportedly increases fees substantially to encourage residents to move out if their care needs surpass what is provided.
• Inconsistent Care: There were instances where medication management and cleaning services were overlooked unless specifically requested by residents or families.
• Communication Difficulties: Some families found it challenging to get in touch with staff regarding questions or concerns, leading to frustration.
• Room Size Concerns: Several reviews mentioned that apartments were small, particularly for two people, which may not meet everyone's needs.

Review

Crestavilla, a Kisco Signature Community, has garnered a range of reviews from residents, family members, and caregivers that paint a comprehensive picture of what it offers. Overall, the facility appears to provide an elegant living experience characterized by a high level of cleanliness (rated 5/5), exceptional friendliness from staff (also rated 5/5), and quality accommodations that contribute to an enjoyable independent living environment. Many reviewers highlighted the staff's ability to learn names quickly and build relationships with residents, fostering a warm community atmosphere. The sentiment expressed across multiple sources is that Crestavilla stands out as a lively community where residents can engage with one another and enjoy their independence while receiving attentive support.

In terms of amenities, Crestavilla impresses with its well-equipped facilities. Reviewers noted features such as a heated year-round swimming pool on the rooftop, an elegant dining experience with restaurant-style menus and daily specials, and various wellness activities like yoga classes and crafting sessions. While some residents found the daily activity offerings somewhat uninspiring, they appreciated having options available for social engagement throughout the week. Additionally, many praised the modern design of the building itself—complete with crown molding and attention to detail—making it feel more like a resort than a traditional retirement home.

For families considering memory care options at Crestavilla, however, opinions diverge significantly. One reviewer shared a distressing experience regarding memory care for individuals with moderate or progressive dementia. They reported insufficient staffing levels and expertise in handling such cases; this led their family member to be evicted once their care needs escalated beyond what Crestavilla was equipped to manage. Compounding this negative experience was the steep increase in fees when additional nursing care was required. This testimony serves as an important cautionary note for families seeking specialized memory care services.

Conversely, several other reviewers offered glowing feedback about resident experiences at Crestavilla who do not require intensive memory care services but still need assistance or companionship. One reviewer described it as "the Ritz Carlton of assisted living," appreciating how new and beautiful the facility is compared to others in the area. They highlighted how their loved ones received compassionate support from staff who demonstrated patience and professionalism during challenging times—including delivering meals during COVID-19 shutdowns that were consistently hot and delicious.

The culinary aspect has also frequently been praised by residents who have enjoyed wonderful meals prepared by skilled chefs—often mentioning large portions varied enough to suit different tastes. Staff members have also been lauded for being kind and attentive; many reviews point out how friendly they are while offering exceptional service during meal times or daily interactions within common areas such as elegantly designed dining rooms.

Overall satisfaction remains high among those who have chosen Crestavilla for their loved ones’ residency or personal living arrangements due to its unique blend of luxury amenities combined with genuine caring service staff provides day in and day out—a combination that resonates well within this vibrant community setting while doubling down on overall wellbeing through engaging activities geared towards enhancing residents' quality of life.

Ultimately, though individual experiences may vary—especially regarding specific caregiving niches—the consensus seems heavily weighted favorably toward most aspects presented by Crestavilla’s environment: comfortability meets elegance alongside thorough attentiveness exhibited through communal camaraderie forming bonds over time aided through structured programming aimed at maximizing opportunities for each resident’s happiness integration into life there continually evolving expectations nurtured together cultivating joy-filled days ahead undoubtedly overall yields commendable results regardless!

This part of Laguna Niguel, California, offers a convenient and diverse range of amenities for senior living. With multiple physicians, pharmacies, and a hospital within close proximity, residents have easy access to healthcare services. The presence of various parks provides opportunities for outdoor recreation and relaxation. Additionally, there are several dining options nearby, catering to different culinary preferences. Places of worship offer spiritual support and community engagement. Overall, this area provides a well-rounded environment for seniors looking for convenience, healthcare accessibility, leisure activities, and social opportunities in Laguna Niguel.

Physicians

• Laguna Niguel Family Medical (0.1 miles)
• Dr Marc Dyer (0.2 miles)
• Optum Primary Care (1.4 miles)
• OC Dermatology (1.4 miles)
• Family Medical Center (1.4 miles)
• Niguel Coast Oral & Facial Surgery (2.2 miles)
• Glenn Katz MD (2.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walmart Pharmacy (2.6 miles)

Parks

• Chapparosa Park (1.4 miles)
• Laguna Niguel Regional Park (1.9 miles)
• Marine Park (2.9 miles)
• Los Rios Park (3.3 miles)
• Cabot Park (3.4 miles)
• Sheep Hills Park (4.5 miles)
• Heisler Park (4.7 miles)

Restaurants

• McDonald's (1.4 miles)
• Bottega Angelina (2.4 miles)
• Chick-Fil-A (2.5 miles)
• AhbA (2.5 miles)
• In-N-Out Burger (2.6 miles)
• Del Taco (2.7 miles)
• In-N-Out Burger (2.8 miles)

Cafes

• Starbucks (2.9 miles)
• Blk Dot Coffee (5 miles)
• Kona Loa Coffe (6.6 miles)

Places of Worship

• Mission Basilica San Juan Capistrano Parish (3.1 miles)
• Corpus Christi Catholic Church (3.1 miles)

Hospitals

• CHOC Children's at Mission Hospital (3.6 miles)
• Head & Neck Associates Of Oc (3.8 miles)
• Palm Terrace (4.9 miles)

Theaters

• Regal Edwards Aliso Viejo & IMAX (3.7 miles)