Amada Senior Care of Orange County

Pros

• The caregivers and office support team at Amada Senior Care are consistently amazing at meeting clients' needs.
• The service provided by Amada Senior Care is more than families could ask for.
• Amada Senior Care helped with long-term care insurance and delivered excellent home care services.
• A reviewer's caregiver from Amada not only cared for them but also kept the house tidy and walked the dog.
• Amada's team, including Mr. Mercuro, introduced a wonderful caregiver and earned enthusiastic recommendations.
• The owner Angelo is kind, caring, and compassionate, going above and beyond to ensure families are in good hands and assisting with paperwork.
• Amada Senior Care is professional, prompt, and highly recommended for amazing senior care.
• Amada Orange County's team is compassionate and helped place a loved one in an ideal facility, giving the family peace of mind.

Cons

• They were in over their heads from the onset and were just too greedy to admit they were failing; all they wanted was insurance money.
• Their caregivers are not trained to deal with mental illness in addition to physical illness.
• Management did not understand or care about upfront advice regarding mental illness and plowed ahead for months without accepting responsibility for lacking skills.
• If a senior has a very minimal situation and needs only basic care, then this service might be able to handle it, implying limited capability.

Review

Amada Senior Care emerges in these accounts as a deeply trusted partner for families navigating the complexities of aging at home. Across years of service, many clients and their loved ones describe a level of reliability and warmth that goes beyond routine caregiving. The core message is consistent: the caregivers and the support team show up with genuine care, attentiveness, and a readiness to tailor help to each individual's needs. For families like the one caring for a beloved grandmother, the impact is measured not just in tasks completed but in the peace of mind that comes from knowing someone dependable is looking after a person they love.

A common thread in the testimonials is how Amada goes beyond the basics to address practical, day-to-day concerns. Several reviewers highlight assistance with long-term care insurance and the nursing-home-to-home transition as standout benefits. One caregiver relationship is described as "more than care," including tidying the home and even walking the dog, which speaks to a holistic approach that supports independence and dignity for the recipient. The positive experiences emphasize not only the quality of care but also the efficiency and competence of the office and its processes, which quietly reduce stress for families during challenging times.

In a specifically compelling anecdote, a reviewer who had fallen and broken a femur recounts how Amada's referral came to them by chance through a conversation with a care professional at a rehab facility. The caregiver who arrived was praised for doing more than medical care - keeping the house tidy and attending to a pet - as well as for being aligned with the family's needs and preferences. The introduction by Mr. Mercuro at Trabuco Care appears as a pivotal moment, underscoring the role Amada plays in connecting families with compassionate, capable assistance. The reviewer's enthusiasm is unabashed: the service exceeded expectations and was deemed indispensable enough to commit to again if illness recurred.

Leadership and staff are frequently cited as a defining strength. One reviewer singles out Angelo, the owner, whose kindness and willingness to help with paperwork and billing reflect a level of engagement that reassures families during stressful transitions. The sentiment is echoed by others who feel that Amada's team is not only proficient in caregiving but also genuinely supportive and easy to work with. This combination of compassionate leadership and responsive front-line staff sets a tone of trust, making it easier for families to navigate scheduling, billing, and care planning without feeling overwhelmed.

The specific quality of caregivers is another recurring theme. Reviewers trumpet the ability of Amada to identify care teams that fit particular needs - whether addressing daily living activities, memory challenges, or the emotional requirements of aging loved ones. Stories about Catalina and Starla illustrate how carefully composed teams can adapt to evolving situations, maintain patient autonomy where possible, and observe subtle changes that ensure safety and well-being. Veronica's long-term involvement with her client's husband, including household help, cooking, punctuality, and flexibility, showcases how a consistent caregiver can become a trusted household ally.

Beyond individual success stories, several reviews underscore Amada's role in dementia care and end-of-life planning. One family describes the Orange County team as especially compassionate as they helped their aunt transition into an appropriate assisted living placement, with staff trained to handle dementia symptoms and a patient, kind approach that offered the family real peace of mind. Another testament speaks to eight years of steady, capable care for a mother who suffered a stroke and dementia, praising the caregiver who remained a steady presence from the first day to the end. Taken together, these accounts reflect a preparedness to adapt care strategies to cognitive and behavioral challenges while maintaining respect for the person's dignity.

Yet, not all feedback follows a uniformly glowing arc. One reviewer presents a starkly different perspective: in cases they describe as minimal or straightforward, Amada may be adequate, but in their experience they felt the agency was "in over their heads" when confronted with complex needs blending physical illness with mental illness. They accuse management of reluctance to acknowledge gaps in training and to take responsibility for difficult situations, suggesting a focus on insurance revenue over true clinical capability. It's important to acknowledge this dissenting view as part of a broader picture that includes consistently strong praise from many families while reminding readers that no care provider is perfect for every scenario.

Taken as a whole, these reviews portray Amada Senior Care as a widely trusted partner for families seeking compassionate, capable in-home care across a spectrum of ages and needs. The stories emphasize dependable staffing, proactive problem-solving, and an approach that treats the home as an extension of family life. While there are critical voices that point to gaps in handling highly complex mental health situations, the prevailing sentiment across most experiences is one of relief, gratitude, and confidence in Amada's ability to deliver not just practical assistance but genuine companionship and emotional support during some of life's most challenging moments.

This part of Laguna Woods, California offers a variety of amenities and services that cater to the needs of seniors. With multiple orthopedic specialists, pharmacies, and hospitals in close proximity, residents have easy access to healthcare resources. Additionally, there are several parks for leisurely walks and outdoor activities, as well as places of worship for spiritual fulfillment. The area also boasts a selection of restaurants and cafes for dining out or meeting friends for a meal. For entertainment, there are theaters nearby where residents can catch a movie. Public transportation is easily accessible at the Amtrak and Metrolink Irvine Station, providing convenient travel options for those without personal vehicles. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle down in a vibrant community with essential services close by.

Physicians

• South County Orthopedic Specialists (0.1 miles)
• Saddleback Medical Group (1.2 miles)
• Kaiser Permanente Orthopedics (4.1 miles)
• Mission Pain & Spine (4.5 miles)
• Leon Joseph Baginski (5 miles)
• Advanced Eye Medical Group (5 miles)
• Mission Hospital Mission Viejo (5.1 miles)

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.3 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)

Restaurants

• 19 Restaurant And Lounge (0.3 miles)
• Chick-Fil-A (1.3 miles)
• Farmer Boys (1.3 miles)
• In-N-Out Burger (1.4 miles)
• Raising Cane's Chicken Fingers (1.4 miles)
• The Village Hookah Lounge (1.5 miles)
• Natraj Cuisine of India (2.3 miles)

Parks

• Sheep Hills Park (1.8 miles)
• Giardino Altura (2.9 miles)
• Laguna Niguel Regional Park (4.1 miles)
• Cabot Park (4.4 miles)
• Orange County Great Park (4.5 miles)
• Valley Oak Park (4.7 miles)
• Cadence Park (5.1 miles)

Hospitals

• Palm Terrace (2 miles)
• South Coast Medical Center For New Medecine (3 miles)
• Kaiser Permanente Hospital (4.1 miles)
• Head & Neck Associates Of Oc (5 miles)
• CHOC Children's at Mission Hospital (5.1 miles)

Places of Worship

• Harvest Community Church of Irvine (2 miles)
• Corpus Christi Catholic Church (2.9 miles)
• Saddleback Church (6.1 miles)

Theaters

• Regal Edwards Aliso Viejo & IMAX (2.3 miles)
• Regal Irvine Spectrum Screenx, 4Dx, Imax, RPX & Vip (3 miles)
• Regal Foothill Towne Center (5.9 miles)

Cafes

• The Alley (3 miles)
• Kona Loa Coffe (3 miles)
• Starbucks (3.2 miles)
• Starbucks (5.4 miles)
• Blk Dot Coffee (5.7 miles)
• Yifang Fruit Tea (5.9 miles)

Transportation

• Amtrak and Metrolink Irvine Station (3.3 miles)