24911 Hendon Street, Laguna Hills, CA 92653
For more information about senior living options: (844) 490-3973
The facility is a cool place to work.
The reviewer gave Gilroy Covenant Care a 1-star rating and claimed the nurses did not know what they were doing. The reviewer stated nurses were hiding and watching TV in the resident care room and sleeping for two hours or more during the 3-11 shift on station 4. The reviewer reported a male nurse in station 4 spending 2?6 hours per day on a cell phone, especially in the morning. The reviewer alleged that a nursing assistant was called STUPID for reporting unusual things. The reviewer said staff were not friendly to residents or their families. The reviewer claimed rounds were not seen and nurses hid in their office. The reviewer stated nursing support in stations 3 & 4 left the facility occasionally. The reviewer criticized the new administrator for sitting in his chair all day and not being aware of what was going on in the facility. The reviewer claimed residents' and families' needs and concerns were not being met, leading to a transfer of the mom to a different facility.Horrible! Do not come here. That blunt warning opens a narrative that is loud with frustration, fear, and a sense that the care provided to residents was seriously lacking. The message comes from a voice that wants potential families and visitors to think twice before stepping into this facility. It's clear from the opening line that the writer believes the risks and disappointments far outweigh any positives, and the tone sets a cautionary tone for what follows.
Yet there is a brief, almost countervailing note that the same place might be "a cool place to work." That line hints at a complex picture: what might be a decent or even good work environment for staff does not translate into a safe or respectful experience for residents. The contrast suggests that the facility could function well as an employer while still failing residents and families in meaningful ways. It also implies that the concerns raised later are not about the institution's culture for staff alone, but about the quality of direct care, supervision, and accountability experienced by those who actually live there.
The reviewer assigns a very low rating - one star - and proceeds to detail a roster of troubling nursing practices. They claim that nurses "don't know what they are doing," painting a picture of care that feels haphazard and poorly supervised. Specific complaints include staff hiding in resident rooms while watching television, and sleeping for two hours or more during a shift in station 4 (with a reference to shifts 3?11). The allegations extend to behavior during the day when staff are supposed to be caring for residents: long stretches of time spent on personal activities rather than monitoring and responding to needs, including talking on cell phones for hours each day. The focus is on perceived distraction, unreliability, and an absence of accountability.
Equally troubling are the interpersonal dynamics described. The reviewer recounts a nursing assistant being labeled "STUPID" when reporting unusual or concerning observations. This accusation points to a culture in which staff discussions of concerns are dismissed rather than documented and acted upon, undermining the very purpose of reporting early warning signs. The reviewer emphasizes a lack of friendliness toward residents and families, and an absence of visible rounds by caregivers or supervisors, which can erode trust and impede timely intervention when problems arise.
A broader sense of neglect is conveyed through observations about management and supervision. The reviewer notes that nursing supervisors in stations 3 and 4 are "leaving the facility" during the day, creating a perception of vacancy or absence of oversight. The new administrator is described as "sitting in his chair all day" and seemingly unaware of what is happening across the facility. Taken together, these descriptors suggest a disconnect between leadership and the day-to-day realities of resident care, with residents and families feeling unseen and unheard.
The impact on residents and their families is real and personal. The reviewer states that resident needs and family concerns are not being met or satisfied, culminating in the decision to transfer their mother to a different facility. The mother is identified as a resident in station 4, underscoring the direct consequence of the alleged care failures. The narrative conveys emotional strain - the sense that the person who should be receiving attentive, responsive care is instead experiencing neglect and indifference from those entrusted with her safety and well-being.
In the closing, the reviewer expresses a cautious hope for improvement, even as they describe a harsh current reality. The wish for change is tempered by the explicit action they took: moving their mother to another facility. The account functions as both a lament and a warning, urging readers to scrutinize staff behavior, supervision, and the facility's responsiveness to concerns. It leaves readers with the impression that, for some residents, the care environment is not just suboptimal but potentially unsafe in practice, and that leadership's awareness and engagement may be insufficient to address these deep-seated issues.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Adelanto Covenant Care 2 is a board and care home located in Laguna Hills, CA. Our community offers a comfortable and homelike environment for seniors who require assistance with their daily living activities.
Our fully furnished facility features amenities such as a dining room where residents can enjoy delicious meals prepared by our skilled staff. We also have a beautiful garden and outdoor space where residents can relax and soak in the natural surroundings.
To ensure the comfort of our residents, we provide housekeeping services to maintain cleanliness throughout the community. Additionally, move-in coordination is provided to assist new residents in settling into their new home seamlessly.
We understand the importance of staying connected, which is why we offer telephone and Wi-Fi/high-speed internet access for our residents to communicate with their loved ones or browse online at their leisure.
At Adelanto Covenant Care 2, our dedicated staff is trained to assist residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met and medication management is handled properly.
For individuals with specific dietary needs, we offer special dietary restrictions and diabetes diet options. Our experienced chefs prepare nutritious meals that cater to these requirements while ensuring that they are tasty and appealing.
Transportation arrangement for medical appointments is available for added convenience. We also provide transportation to doctors' appointments when needed.
In terms of nearby amenities, our community boasts proximity to various cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals. This allows our residents easy access to necessary services or opportunities for socializing and entertainment.
Furthermore, we organize scheduled daily activities to keep our residents engaged and entertained within the community.
At Adelanto Covenant Care 2 in Laguna Hills, CA, we strive to provide a supportive environment where seniors can receive quality care while enjoying a fulfilling lifestyle surrounded by amenities and nearby conveniences.
Adelanto Covenant Care 2 is located at 24911 Hendon Street, Laguna Hills, CA 92653 in Orange County, California
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