Heritage Home Care

Pros

• The facility is very clean and well-maintained, providing a peaceful environment for residents.
• The staff members are friendly, attentive, and dedicated to providing great care for the residents.
• Residents enjoy the meals served and appreciate the ability to customize their dining experience.
• The rooms are spacious and beautifully designed, with features like roll-in showers that enhance accessibility.
• Families receive regular updates on their loved ones' well-being, providing peace of mind.
• The owners and staff are described as honest, cheerful, and genuinely caring about the residents' needs.
• The home-like atmosphere makes it feel comfortable and welcoming for seniors.
• There is a strong sense of community among residents, with caregivers fostering loving relationships.

Cons

• One reviewer expressed disappointment that the facility did not have the ability to administer insulin shots and monitor blood sugar levels for their mother.
• Another reviewer noted a lack of mental stimulation and activities at the facility, suggesting it did not meet the expectations of a memory care environment.
• Some reviewers mentioned an increase in pricing from the quoted amount of $3000 to $3200, which caused dissatisfaction.
• A visitor felt that while the care was good, there were observations that indicated less engagement and activity within the residents, stating they didn’t see many walks or mental stimulation happening.
• One reviewer found the drive to La Verne inconvenient, expressing a desire for their loved one to be placed in a facility closer to home.

Review

Heritage Home Care in La Verne has garnered positive feedback from visitors and families regarding its facilities and the quality of care provided. During a recent tour led by Michelle, one of the staff members, potential residents were impressed not only with the thoroughness of the information shared but also with how warmly she interplayed with their loved ones, notably their mother-in-law. The spacious room highlighted during the tour was noted as particularly appealing—it boasted elegant double doors leading to an outdoor area and featured a beautiful bathroom equipped with a roll-in shower that promised comfort and accessibility for those with mobility issues. This thoughtful design aspect demonstrates Heritage Home Care's commitment to accommodating diverse needs.

In addition to the attractive private accommodations, visitors remarked on the cleanliness and maintenance of the entire facility. Common areas like the dining room, kitchen, and large living room were designed thoughtfully to foster community while ensuring sanitation—each resident had individual recliners which were kept clean through regular maintenance. Residents could also enjoy a separate dining area and cozy front rooms adorned with seasonal decorations, such as a Christmas tree during one visit. Such attention to detail contributes positively to residents’ mental well-being, creating an inviting atmosphere that feels like home.

Meal preparation at Heritage Home Care appears flexible and resident-focused, which was reassuring for families considering placement for their loved ones. Staff members communicated openly about dietary preferences, affirming their dedication to ensuring each resident enjoys meals specifically tailored to their tastes. This is complemented by outdoor spaces where residents can relax under shaded patios—a layout that enhances socialization opportunities while allowing individuals some fresh air throughout the day.

However, it's important to note that some families have mentioned limitations regarding specific medical needs. For instance, having family members who require insulin shots or regular blood checks created gaps since these services are unavailable at this facility. While many families express tremendous satisfaction with overall care quality—praising staff attentiveness and communication—they acknowledge that certain essential medical requirements might necessitate seeking other options for their loved ones.

Families have lauded staff efforts in providing personalized care, particularly for those dealing with conditions like dementia. One family member pointed out how well staff adapted environments tailored to meet their loved one's complex needs—alluding to exceptional support from ownership down through dedicated caregivers who genuinely engage residents daily. While there have been mentions about limited activity programming or mental stimulation within memory care settings—which some found concerning—it's clear that individual care remains paramount at Heritage Home Care.

Overall impressions indicate that Heritage Home Care strives for excellence both in service delivery and environmental factors conducive to elder care. Visitors commented on how welcoming owners Nino and Mr. Navarro are during tours; they embody genuine hospitality while maintaining high standards of cleanliness throughout their homes—a characteristic increasingly sought after by prospective clients looking for residence solutions for aging family members. Although geographic location posed challenges for some seeking proximity instead of quality alone—the consensus is overwhelmingly positive regarding residential experiences witnessed thus far at Heritage Home Care in La Verne.

This part of La Verne, California, offers a variety of amenities and services that cater to seniors living in the area. With multiple pharmacies, restaurants, physicians' offices, transportation options, places of worship, hospitals, cafes, theaters, and parks nearby, residents have convenient access to essential needs and recreational activities. The proximity to healthcare facilities such as Pomona Valley Hospital Medical Center and Casa Bonita provides peace of mind for seniors concerning medical care. Additionally, the presence of churches and community parks fosters a sense of belonging and opportunities for social engagement. Overall, this area offers a well-rounded environment conducive to a comfortable and fulfilling senior living experience.

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (4 miles)
• Walgreens (4.2 miles)

Restaurants

• Old Stump Brewing Co. (1.2 miles)
• Bardot (2.6 miles)
• Raging Waters (3.4 miles)
• The Hat (3.8 miles)
• Lazy Dog Restaurant & Bar (4.2 miles)
• McDonald's (4.3 miles)
• McDonald's (4.3 miles)

Physicians

• Inland Neurosurgery Institute (1.4 miles)
• Chapparal Medical Group (2.6 miles)
• The Robert & Beverly Lewis Family Cancer Care Center (2.6 miles)
• Foothill Dermatology Medical Center (3.8 miles)
• Healthcare Partners (4.1 miles)
• Heavenly 3D 4D Ultrasounds (4.7 miles)
• Tarick Smaili, MD (5.3 miles)

Transportation

• Pomona Station (1.5 miles)
• Montclair Metrolink Station (3.8 miles)

Places of Worship

• Charisma Life Church (1.8 miles)
• Real Life (4.8 miles)
• St Anthony's Catholic Church (5.7 miles)
• First Presbyterian Church Upland (6 miles)
• Calvary Chapel Golden Springs (8.7 miles)

Hospitals

• Casa Bonita (2.4 miles)
• Pomona Valley Hospital Medical Center (2.7 miles)
• San Antonio Community Hospital Maternity Information Services (6.9 miles)
• San Antonio Medical Center (7 miles)
• Rowland Convalescent Hospital (8.4 miles)

Cafes

• Starbucks (3.3 miles)
• The Donut Man (5.4 miles)
• Starbucks (5.6 miles)
• The Coffee Bean and Tea Leaf (7.2 miles)
• Omomo Tea Shoppe (7.3 miles)
• Starbucks (7.8 miles)
• Panera Bread (8 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (4 miles)
• Harkins Theatres Chino Hills 18 (7.2 miles)

Parks

• Frank G. Bonelli Regional Park (4.3 miles)
• Citrus Park (5.5 miles)
• Pantera Park (7.3 miles)
• Ruben S Ayala Park (8 miles)
• Chino Hills Community Park (8.7 miles)