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4 from 29 reviews
5 stars
21
4 stars
0
3 stars
1
2 stars
1
1 stars
6
Overall Review of Westmont Living
common11 reviews mention this
Staff is consistently described warmly
Residents and visitors frequently describe staff as caring and responsive.
Many reviews highlight staff who feel familiar with residents and their needs, rather than treating everyone the same. Visitors also describe tours with friendly, knowledgeable guides and attentive follow-through on questions. Several comments also point to a broad range of on-site roles working together, including dining, business office, and maintenance.
caveat5 reviews mention this
Dining quality is mixed
Dining receives strong praise, but some residents report serious problems.
Some reviewers say the food is delicious and that the dining room staff are pleasant. Others describe meals as poor, and a few complaints go further by saying residents experience issues like long waits to receive food or not receiving the care/services that were described. Because the experiences are so split, dining seems to vary by situation and unit.
caveat5 reviews mention this
Care staffing and follow-through questioned
Several reviews raise concerns about care coverage and responsiveness.
A number of reviewers describe times when care staff were not available when needed, including situations where residents waited for help or families had to search for someone to assist. Others report that promised services were not delivered, or that complaints were not addressed the way residents expected. One review also describes administration as unorganized and not communicating clearly during staffing disruptions.
caveat2 reviews mention this
Memory care reviews are especially negative
Memory care is the most concerning topic in the reviews.
Two reviews call out memory care directly, with one saying the situation got worse and another describing a dramatic cost increase alongside concerns about staffing during visits. Taken together, these comments suggest families considering memory care may want to ask detailed questions about day-to-day coverage and how care changes over time. The reviews are also sharply different from the tours-and-care praise seen elsewhere in the listing.
common2 reviews mention this
Activities help residents stay engaged
Residents and families describe ongoing social and activity options.
At least a couple of reviews mention that the community has many activities and that residents get invitations to events. One reviewer also describes residents contributing through community-oriented efforts like a gift shop and neighborhood walks, with staff supporting those opportunities. Reviews that focus on activities are generally positive, though other comments about care coverage and dining problems stand separately.
caveat3 reviews mention this
Costs come up as a recurring issue
Several reviews complain about fees and rising costs.
One reviewer disputes a monthly lawn-maintenance fee after services were missed and asks about reimbursement. Others report large cost increases over a short period and describe concerns about what they were charged during a fast move-out. These pricing complaints appear alongside broader concerns in some reviews about care delivery.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
San Diego International-Lindbergh (9 miles away)
MC Clellan-Palomar Airport (20 miles away)
Nearby Places of Interest
This area of La Jolla, California, offers a convenient and diverse array of amenities for seniors looking to settle in the neighborhood. With several CVS pharmacies nearby, accessing medication and healthcare essentials is easy. There are also a variety of restaurants and cafes within a short distance, providing opportunities for enjoyable dining experiences. For outdoor relaxation, there are multiple parks in the vicinity, offering scenic spots for recreation and leisurely strolls. Additionally, top-notch medical facilities such as UC San Diego Health and Scripps Hospitals are close by for any healthcare needs. Transportation options including trolley stations and an airport offer ease of travel when needed. Overall, this part of La Jolla provides a well-rounded living environment with convenient services that cater to the senior demographic.
Pharmacies
CVS Pharmacy (0.2 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (3.2 miles)
CVS Pharmacy (3.5 miles)
Rite Aid (3.5 miles)
CVS Pharmacy (3.6 miles)
CVS Pharmacy (4.2 miles)
Restaurants
The Taco Stand (0.3 miles)
Mavericks Beach Club (3.4 miles)
Taco Bell (3.5 miles)
Pacific Beach Shore Club (3.5 miles)
Waterbar (3.6 miles)
The Local Pacific Beach (3.6 miles)
Pacific Beach Fish Shop (3.7 miles)
Cafes
Starbucks (1.4 miles)
Bird Rock Coffee Roasters (2 miles)
Blue Bottle Coffee (4.4 miles)
Starbucks (5.8 miles)
Bird Rock Coffee Roasters (6.4 miles)
Blue Bottle Coffee (7.9 miles)
Sidecar Doughnuts & Coffee (8 miles)
Parks
La Jolla Shores Park (1.5 miles)
Tourmaline Surfing Park (2.7 miles)
Kate O Sessions Memorial Park (3.2 miles)
Crown Point (4.1 miles)
Mission Bay Park (5.3 miles)
Mission Bay Park (5.3 miles)
Mission Beach Park (5.3 miles)
Physicians
UC San Diego Health - La Jolla 8910 Villa La Jolla Drive (3 miles)
NVISION Eye Centers (3.2 miles)
Sulpizio Cardiovascular Center at UC San Diego Health (3.8 miles)
Stahl Richard Dr Scripps Cardiovascular Thoracic Surgery Group La Jolla (4.1 miles)
Pearl Mini IVF (5.7 miles)
San Diego Mental Health Services (6.5 miles)
Sharp Rees-Stealy San Diego Radiology (7.6 miles)
Hospitals
UC San Diego Jacobs Medical Center (3.7 miles)
Scripps Memorial Hospital La Jolla (4.1 miles)
Scripps La Jolla Emergency Room And Trauma Center (4.1 miles)
Scripps Green Hospital (4.2 miles)
Scripps Clinic Torrey Pines (4.3 miles)
Scripps Clinic (6.9 miles)
Kearny Mesa Convalescent and Nursing Home (7.5 miles)
Transportation
UTC Trolley Station (4 miles)
Balboa Avenue Transit Center (4.4 miles)
Old Town Trolley Station and Transit Center (7.5 miles)
Montgomery Field Airport (MYF) (8.1 miles)
Fashion Valley Trolley Station and Transit Center (8.1 miles)
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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San Diego International-Lindbergh (9 miles away)
Warm, professional staff in a well-maintained, inviting atmosphere.
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