BrightStar Care of Huntington Beach

Pros

• BrightStar Care is very professional, and its staff are helpful and kind.
• Sharon is a genuinely caring, hardworking caregiver who feels like family.
• BrightStar Care provides exceptional caregivers, staff, communication, compassion, and professionalism, and has been a blessing to families for years.
• Ileana and Natalie are amazing caregivers with outstanding attention to detail and clear communication.
• BrightStar Care offers 24/7 phone support and responsive assistance.
• Scheduling staff Viri and Dianna are great, and Meg handles weekly billing well.
• Nurse Debbie checks in monthly to ensure everything runs smoothly.
• The company is led with compassion by owner Lori.
• BrightStar Care is professional, caring, and quick to respond in urgent situations.
• Lena C. is a dedicated, compassionate nurse who has become part of the family.
• Kirsten McGlynn is an exceptional, knowledgeable, and thoughtful nurse.
• Ciara is a kind, cheerful, and capable caregiver.

Cons

• BrightStar did not honor the request for an accent-free caregiver; caregivers with strong accents were sent instead.
• This made it hard for the mother to communicate.

Review

BrightStar Care emerges from these testimonials as a remarkably professional and compassionate partner in home care. Across families and years of service, the common thread is a commitment to respectful, attentive care that puts the person and their loved ones at the center. Families describe BrightStar as consistently reliable, with staff who arrive prepared, thoughtful, and ready to support daily routines, safety, and overall well-being. The overarching impression is that BrightStar is more than a service provider; it becomes a trusted ally in managing health challenges, from routine help with daily activities to complex nursing care.

Within this landscape of care, specific caregivers and team members stand out for the warmth and connection they bring. Sharon, in particular, is remembered as though she were a family member rather than just a caregiver - a testament to the personal rapport that BrightStar staff can develop with clients. Other caregivers are celebrated for their meticulous attention to daily needs and clear, ongoing communication. Ileana and Natalie are highlighted for their level of detail and the peace of mind they impart to families, while the behind-the-scenes team - scheduling staff like Viri and Dianna, and billing support from Meg - are praised for their accessibility and professionalism. Even the nursing staff earns high praise, with Debbie, Olinda, and Kirsten singled out for their expertise and compassionate approach, ranging from wound care to dementia management.

The quality of care is consistently framed as thorough, safe, and respectful. One story emphasizes rapid initiation of care when needed, with BrightStar stepping in to meet urgent needs and coordinating closely with families to ensure smooth operation at home. RN Kirsten is described as truly exceptional, bringing both clinical know-how and a supportive, patient presence that helps families navigate the complexities of home care. Olinda's wound care is noted as outstanding, underscoring BrightStar's ability to deliver skilled nursing alongside compassionate companionship. The care teams are not only clinically capable but also deeply oriented toward preserving dignity, comfort, and the emotional well-being of clients, whether they require personal care, bathing and dressing assistance, or dementia support.

These reviews also reveal the profound personal impact BrightStar has on families over extended periods. In one case, a son describes a five-year relationship with BrightStar through his son's care, with Lena C. serving as a dedicated nurse who has become part of the family. Across stories, caregivers like Monica provide reassurance and steadiness, and Samantha demonstrates how a caregiver can engage with a person living with dementia by recognizing interests, writing down memories, and prioritizing safety. The sense of continuity and trust is palpable: families feel that BrightStar understands their rhythm, communicates clearly, and adapts as needs evolve. The company's leadership is described as compassionate and principled, with the owners' values permeating day-to-day operations and reinforcing the sense that BrightStar truly cares about people.

Nonetheless, the collection includes an important note about a real-world challenge: communication barriers related to accents. One family, while overwhelmingly positive about BrightStar, gave a four-star rating due to a request for a non-accented caregiver for a mother with hearing loss. Despite the request, they received caregivers with strong accents, which hindered communication and ultimately led them to pause services when the need diminished. This acknowledgment adds balance to the otherwise uniformly glowing feedback and highlights the ongoing effort to tailor staffing to each family's preferences and needs.

Beyond individual care episodes, BrightStar's value is reinforced through relationships with insurers, community partners, and future-focused collaboration. The company works with long-term care insurance providers, helping ensure proper documentation and a smooth process for benefits. Partnerships with people like Vishani underscore a broader commitment to professional service and community engagement - Vishani's cheerful, clear, and timely communication has supported collaborations and job placement opportunities for students and alumni. Clients also recognize BrightStar's responsiveness, noting how staff like Nader and Ariel provide steady support during difficult periods of rehabilitation. The overarching message is that BrightStar is geared toward partnership, accessibility, and continuous improvement, guided by a leadership team that prizes integrity and care.

Taken together, these reviews depict BrightStar Care as a comprehensive, people-centered home care organization. Families speak of caregivers who feel like trusted companions, nurses who deliver skilled and compassionate medical support, and an office network that keeps lines of communication open and efficient. The care spans a broad spectrum - from companionship and daily living assistance to complex nursing care, wound management, and dementia support - while maintaining a steadfast commitment to dignity, safety, and personalized service. For many families, BrightStar is not just a caregiver provider but a dependable partner they would turn to again in the future, confident in the care and human connection they receive.

Theaters

• Century Huntington Beach And Xd (0.4 miles)
• AMC Movie Theater (6.6 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (2.8 miles)
• Starbucks (4.2 miles)
• Starbucks (5.8 miles)
• Northside Cafe (6.1 miles)
• Nespresso Boutique at Bloomingdale's (6.4 miles)
• MoonGoat Coffee Roasters (6.5 miles)

Restaurants

• Brodard Restaurant (1.9 miles)
• In-N-Out Burger (2.8 miles)
• In-N-Out Burger (3.2 miles)
• Lee's Sandwiches (3.5 miles)
• In-N-Out Burger (4.8 miles)
• Raising Cane's Chicken Fingers (4.9 miles)
• El Torito (5.7 miles)

Parks

• Huntington Central Park (2.1 miles)
• Mile Square Regional Park (3 miles)
• Faylane Park (4.8 miles)
• Huntington Central Park (5.3 miles)
• Seeley Park (6 miles)
• Huntington State Beach (6.3 miles)
• Rossmoor Park (7 miles)

Hospitals

• Kindred Hospital Westminster (2.4 miles)

Physicians

• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (5.9 miles)
• The 200 Building (6.8 miles)

Places of Worship

• Cottonwood Church (6.4 miles)
• Saint Hedwig Catholic Church (6.6 miles)

Transportation

• Disneyland Monorail - Downtown Disney District Station (6.6 miles)
• DLRR New Orleans Station (6.8 miles)
• Hertz Rent A Car (6.9 miles)