Sunrise of Hermosa Beach

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Pros

• The staff at Sunrise of Hermosa Beach is consistently described as kind, professional, and understanding, providing excellent care to residents.
• Residents appreciate the warm and welcoming atmosphere created by the dedicated staff who genuinely care for each individual.
• The facility offers numerous activities that keep residents engaged and active, contributing to their overall well-being.
• Many reviewers commend the beautiful location with ocean views and spacious outdoor areas, making it an enjoyable place for residents to live.
• The housekeeping staff maintains a clean environment, ensuring the building and grounds are always spotless.
• Residents and their families express gratitude for the accessibility of management, with directors being easy to communicate with regarding concerns or issues.
• Reviews highlight that employees know the names of every resident, creating a family-like atmosphere within the community.

Cons

• The accounting staff at Sunrise of Hermosa Beach is difficult to reach, with daily voice messages often going unreturned for over a week.
• Refunds due to extended hospital stays take months to resolve and require intervention from an accountant.
• The dining room food is often overcooked and dried out, leading residents to inspect glasses and silverware for cleanliness before use.
• Menu items frequently advertised are not available, leading to disappointment among residents.
• The facility can feel crowded and small in common areas, making it less comfortable for some visitors.
• There have been reports of understaffing, resulting in the staff seeming overwhelmed at times.
• Residents sometimes experience long wait times for food service in the dining room, which is further exacerbated by ongoing staff changes.

Review

Sunrise of Hermosa Beach has established itself as a commendable option for senior care, particularly for individuals affected by memory-related conditions. Many families have expressed their gratitude for the exceptional communication from the staff, which proved invaluable during critical times. One reviewer highlighted how their father struggled to articulate his needs towards the end of his life, yet the staff consistently provided updates and suggestions that improved his daily experience. In stark contrast to a previous facility where they felt their family's challenges were treated as burdens, Sunrise’s team demonstrated compassion, professionalism, and understanding. This thoughtful approach to care has made many residents feel genuinely valued.

The atmosphere at Sunrise of Hermosa Beach is often described as warm and supportive. Several families appreciate the vibrant community fabric fostered by cheerful and approachable staff members. Residents are reportedly engaged in numerous activities designed to promote social interaction and enhance their quality of life. Though the facility's amenities include lovely outdoor spaces with spectacular ocean views—ideal for those who cherish beach environments—some reviewers noted that certain common areas felt a bit cramped compared to larger facilities.

While many aspects of Sunrise were well-received, there were significant concerns regarding its accounting department. Families conveyed frustrations over communication hurdles with billing staff, highlighting delays in responses despite multiple attempts to reach out via messages. One family recounted needing intervention from a director just to resolve billing discrepancies related to hospital stays. Such recurring issues suggested an overarching flaw in how financial matters are handled at corporate levels versus individual facilities’ needs.

Further complicating residents' experiences was feedback about dining services at Sunrise. Despite being commended for its friendly atmosphere and attentive staff, reviews pointed out notable shortcomings concerning food quality and dining efficiency. Common complaints included overcooked meals that lacked tenderness and sometimes lengthy wait times before food was served—a frustrating issue that some residents have found amplified due to recent staffing changes in the dining room.

For potential residents considering moving into Sunrise of Hermosa Beach, various reviewers suggest performing firsthand observations during unscheduled meal times to assess cleanliness standards and resident interactions with each other and staff more thoroughly. Transparency about these dining challenges could offer insights into whether this community meets prospective residents' expectations not only concerning care but also regarding culinary experience.

On a more positive note, many families express relief knowing their loved ones are receiving compassionate care from dedicated staff members who treat them like family rather than patients on a checklist. The emphasis on personal connections is echoed throughout testimonials detailing experiences with professionals ranging from kitchen staff to medical personnel—all noted for remembering residents' names and demonstrating genuine concern for their wellbeing.

In summary, while Sunrise of Hermosa Beach undoubtedly shines in its commitment to empathetic care marked by strong interpersonal relationships among caregivers and residents alike, areas deserving attention are evident within its administrative operations—specifically concerning finance management—as well as ongoing improvements needed in its dining service model. For those who prioritize community engagement amidst high-quality caregiving settings, it remains an attractive option; nevertheless, it requires mindful consideration when evaluating all facets of service reliability before making such an important transition into senior living arrangements.

This part of Hermosa Beach, California offers a convenient and bustling neighborhood with easy access to essential amenities for senior living. There are multiple pharmacies located within a short distance, ensuring easy access to medications and healthcare needs. Additionally, there are several cafes and restaurants nearby providing options for dining out or grabbing a quick bite to eat. The neighborhood is also surrounded by several parks, offering opportunities for outdoor activities and leisurely strolls. For medical care, there are reputable physicians in the area specializing in pediatrics and dermatology. Public transportation options are available with metro stations and airport terminals within a reasonable distance. Overall, this part of Hermosa Beach provides a vibrant and well-equipped community that would be suitable for seniors looking for convenience and accessibility in their daily lives.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Rite Aid (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)

Cafes

• Starbucks (0.4 miles)
• Corner Bakery Cafe (2.1 miles)
• Donut King 2 (5.2 miles)
• Lees Sandwiches - Gard (5.3 miles)
• Sidecar Doughnuts & Coffee (6.5 miles)

Parks

• Noble Park (0.5 miles)
• Polliwog Park (1.4 miles)
• Sunnyglen Park (1.8 miles)
• Charles H. Wilson Park (5 miles)
• De Portola Park (6 miles)
• Sur La Brea Park (6.2 miles)

Restaurants

• Scotty's on The Strand (0.6 miles)
• Jus' Poke (1.4 miles)
• Shellback Tavern (1.4 miles)
• The Strand House - Manhattan Beach Pier (1.5 miles)
• joey's smoking BBQ (2 miles)
• Redondo Beach Pier (2.1 miles)
• McDonald's (2.6 miles)

Physicians

• UCLA Health Manhattan Beach Pediatrics (1.2 miles)
• Lighthouse Pediatrics (3.3 miles)
• Harbor Ucla Medical Center - David Durkovich Do (6.3 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (7.1 miles)

Theaters

• AMC DINE-IN South Bay Galleria 16 (2.3 miles)
• AMC Del Amo 18 (3.6 miles)
• AMC Rolling Hills 2 (6.5 miles)

Places of Worship

• St Catherine Laboure Church (3.2 miles)

Transportation

• Aviation/LAX Metro Station (4.3 miles)
• American Airlines Admirals Club (5.1 miles)
• LAX-it (5.1 miles)
• Terminal 5 (5.1 miles)
• Metro Rail - Hawthorne/Lennox (5.1 miles)
• Terminal 8 (5.1 miles)
• Terminal 7 (5.1 miles)