Palm Retirement Center

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Pros

• The Palm Retirement Center offers helpful information and is responsive to inquiries.
• The facility's landscape is well-maintained and visually appealing.
• The price of the facility is on the lower end, making it a good value for the cost.
• Palm Retirement Center provides various activities for residents, such as bingo nights, movie nights, and karaoke.
• The room at Palm Retirement Center is well-suited for residents' needs, with personalized amenities like a separate bed and dresser.
• Meeting with potential roommates before moving in helps create a comfortable living environment.
• The facility offers privacy and quietness due to its location in a residential area.
• Staff members at Palm Retirement Center ensure that rooms are properly maintained, including installing new air conditioners when needed.

Cons

• The administration of the retirement center is viewed as phoney and unqualified.
• The lack of follow-through and explanations from the administration is disappointing.
• The customer service at the retirement center was not impressive, with difficulties in getting through with questions or receiving call backs.
• The lobby of the retirement center was described as needing more care, being disorganized, and could have been cleaner.
• The menu and food at the retirement center were not up to standards.
• The dining room was not upscale in appearance.
• There were concerns about the quality of food served at the facility.
• Despite being on the lower end of cost, there were expectations for higher-quality amenities and services.
• The lobby and customer service did not meet expectations in terms of professionalism.

Review

The administration of Palm Retirement Center has left a resident disappointed, stating that they are phony and unqualified to handle residents' needs. The lack of follow-through and explanation for their actions is particularly concerning. The reviewer expresses dissatisfaction with the administration's inability to provide adequate customer service, as phone calls often go unanswered or without a callback. Additionally, the lobby was found to be disorganized and not as clean as expected.

Despite these drawbacks, the reviewer acknowledges that Palm Retirement Center is reasonably priced and located in a desirable area. However, they express disappointment with the menu and quality of food offered, stating that it does not meet their standards. On the positive side, the facility meets other requirements based on its affordability. There are some activities available for residents, though the dining room may not be considered upscale.

Another reviewer mentions having their father at Palm Retirement Center. They appreciate the social activities provided, such as bingo nights, movie nights, and karaoke. The living arrangements in a shared room are satisfactory since each resident has their own bed, dresser, closet space, and shares a private bathroom with a roommate. The quiet environment of the facility also appeals to them.

Although Palm Retirement Center is an older establishment, it is maintained adequately according to one of the reviewers. Furthermore, before moving in, the center installed a new air conditioner specifically for one resident's comfort.

Overall, while there are concerns regarding administration effectiveness and communication at Palm Retirement Center, it appears to be an affordable option in a desirable location with satisfactory living arrangements and amenities such as social activities for residents. However, improvements could be made in terms of customer service responsiveness and maintaining cleanliness within common areas like the lobby. Additionally, there is room for improvement when it comes to the quality of food provided by the facility's menu.

Restaurants

• Olde Ship (1 miles)
• In-N-Out Burger (1.3 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.7 miles)
• Nubia Cafe (2.8 miles)
• Raising Cane's Chicken Fingers (2.9 miles)
• Summit House Restaurant (3.2 miles)

Theaters

• AMC DINE-IN Fullerton 2 (1.4 miles)
• Century Theatres (6 miles)
• AMC Movie Theater (6.8 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3.1 miles)
• Walmart Pharmacy (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.8 miles)

Physicians

• Kaiser Permanente, Euclid & Romneya (1.6 miles)
• St Jude Medical Center (1.7 miles)
• St Jude's Heritage Medical Center (4.5 miles)
• Kaiser Permanente Medical Building 1 (5.7 miles)
• The 200 Building (6.4 miles)

Hospitals

• Anaheim Regional Medical Center (1.7 miles)
• Ahmc Whittier Hospital Medical Center (6.5 miles)

Places of Worship

• Chinese Baptist Church (3.2 miles)

Cafes

• Anaheim Packing District (3.3 miles)
• New Orleans Square (4.4 miles)
• Mother's Kitchen (4.4 miles)
• Jolly Holiday Bakery Cafe (4.4 miles)
• Starbucks (4.6 miles)
• La Brea Bakery Express (4.6 miles)
• Hollywood Land (4.7 miles)

Transportation

• Metro La Mirada & Alondra Bus Stop (3.4 miles)
• Drr Toontown Station (4.2 miles)
• Disneyland Monorail (4.4 miles)
• DLRR New Orleans Station (4.4 miles)
• Drr Tomorrowland Station (4.4 miles)
• Disneyland Monorail - Downtown Disney District Station (4.5 miles)
• Hertz Rent A Car (5.1 miles)

Parks

• Willow Park (3.5 miles)
• Craig Regional Park (3.8 miles)
• La Bonita Park (4.6 miles)
• Steve Ambriz Memorial Park (5.5 miles)
• Faylane Park (5.6 miles)
• Central Park / La Palma Recreation & Community Services (5.8 miles)
• Shadow Park Hoa (6.8 miles)