455 South Kona, Fresno, CA 93727
For more information about senior living options: (844) 490-3973
They provided a fair quote and clear explanations, with installation completed within a month. The team was clean and neat, inspections passed with no problems, and the system was connected to the grid within a month with no surprises or delays, and everything worked as promised. The overall experience was wonderful.
Petersen Dean went bankrupt in 2020 and the warranty is no good. The solar battery never worked properly from the start. The reviewer believes the CEO should never be allowed to do business again and calls him a dirtbag. Warranty issues went unanswered as the company went out of business. They performed a leaky re-roof and delivered a shoddy job. Warranty service calls went unanswered. Installation took over three months, with complaints to the state contractors board, the BBB, and a potential lawsuit. The salespeople allegedly lied about financing terms and referral rewards.The collection of customer voices about Petersen Dean reveals a striking split in experiences, with a heavy tilt toward frustration and disappointment in many cases, and a rare, contrasting tale of smooth execution in others. A substantial thread runs through these reviews from people who feel the company's finances and after-sales support let them down in serious ways. Several reviewers highlight that the company went bankrupt in 2020, and that the warranty they relied on afterward was not delivered as expected. One person even goes so far as to call the CEO a "dirtbag," expressing a strong wish that the leadership would not be allowed to run a business again. The overarching sentiment among these authors is that the warranty either expired, proved unreliable, or vanished when the company's financial troubles materialized, leaving customers with unresolved maintenance and repair needs long after installation.
Other reviewers, by contrast, recount a very different experience. In one, the process was described as exceptionally positive: they received a fair quote, a clear explanation of how everything worked, and a well-timed timeline. The installation came within a month, and the team was tidy and professional. Inspections passed without issue, and the system was hooked to the grid with no surprises - an arrangement that felt smooth and dependable, and the overall experience labeled as wonderful. This single positive narrative underscores that, for some customers, Petersen Dean delivered a seamless project from quote to grid hookup, with no noticeable delays or hidden complications.
Yet for many others, the story is far from idyllic. A number of customers report warranty issues that were never resolved due to the company's bankruptcy or dissolution. One reviewer explicitly states, "I have warranty issues and this company went out of business," signaling a collapse of support that leaves post-install questions unanswered and repairs unfulfillable. Other comments echo this sentiment in different words, including phrases about leaky re-roofs and a history of trying for years to fix something that remained shoddy, suggesting persistent problems with installation quality and post-install service that never reconciled.
Communication breakdown and unresponsiveness are recurring complaints. Some customers recount repeatedly calling or emailing for warranty service only to be met with no response. One reader even asks, "Can we report them to someone?" signaling a sense of helplessness and a desire for accountability when outreach efforts go unanswered. The frustration isn't limited to warranty matters; it extends to the overall customer service experience, with references to extended delays and a lack of follow-through that made it feel like the project had outgrown the company's ability to manage ongoing support.
There is also a lengthy, scrutinizing critique of the sales and financing practices. One reviewer lays out a detailed account of what they describe as deceptive sales tactics related to financing and tax credits. They allege promises about an 18-month low payment period, then a later increase after that window, and the claim that a 30% tax credit needed to be paid back could be resolved only by refinancing to achieve a lower payment. The reviewer notes that, after paying back the 30%, their payment rose because they weren't told about the refinancing requirement. There's also a claim about a promised $200 gift card for referrals that never materialized. Taken together, this narrative paints a picture of a sales process that felt misleading to them, with long-term financial consequences that were not clearly disclosed up front.
Another entry broadens the accusation to a general fraud claim, stating that the company did not pay its debts and did not respond to emails about past due balances. In this reader's view, these patterns point to ongoing financial instability and a lack of reliable customer outreach. The same thread of dissatisfaction surfaces in a later review that describes a contract signed and a battery installation that dragged on for months, with the company seemingly ignoring calls and emails requesting updates. A sympathetic employee later told the customer the job was too hard, leaving the customer at a precarious point - "the peak of outages with the possibility of no well water and power." The implication is that delayed work and poor communication left this customer inadequately prepared for outages and the resulting risk to their basic utilities.
Taken together, these reviews sketch a complex, sometimes contradictory portrait of Petersen Dean. On one end, there are instances of efficient quotes, careful planning, quick installation, neat workmanship, and smooth grid connection. On the other end, there are persistent concerns about bankruptcy-related warranty gaps, unresponsive service, and questionable sales practices that culminate in large financial and logistical headaches for customers. The most consistent thread across the negative accounts is the perception that, when problems arose - whether due to warranty coverage gaps, delays, or service refusals - the company failed to provide timely, clear, and effective resolution.
What emerges from this mosaic is a company whose customer experience is highly variable. For some, Petersen Dean delivered a streamlined project with no notable hurdles, turning around installations in a matter of weeks and earning praise for professionalism and aftercare that many homeowners value. For many others, the narrative is dominated by delays, unaddressed warranty concerns, and strained relationships with a company that once promised turnkey solar solutions but appears, in these accounts, to have fallen short when post-install support was most needed. As is often the case in review ecosystems, the truth seems to reside in the specifics of each project, the timing of service needs, and the company's ability to stand behind its commitments after the sales are complete.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Peterson Residential in Fresno, CA is an exceptional assisted living community that offers a comfortable and supportive environment for seniors. Our care services are tailored to meet the individual needs of our residents, providing them with assistance in activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care.
We strive to create a homely atmosphere for our residents by offering fully furnished rooms and a beautiful garden where they can relax and enjoy the outdoors. Our dedicated housekeeping staff ensures that the living spaces are clean and well-maintained.
At Peterson Residential, we understand the importance of nutrition in maintaining good health. That's why we provide delicious meals prepared according to dietary restrictions, including those for diabetes. Our dining room is a great place to socialize with fellow residents while enjoying nutritious and tasty dishes.
To make life convenient for our residents, we offer amenities such as Wi-Fi/high-speed internet access and telephone services. Transportation arrangements can be made for medical appointments, ensuring that our residents have easy access to healthcare facilities.
Engaging in stimulating activities is crucial for maintaining physical and mental well-being. Our community provides scheduled daily activities that cater to various interests and abilities. Additionally, there are two cafes, two parks, 11 pharmacies, five physicians' offices, 31 restaurants, three transportation options nearby, as well as places of worship within close proximity.
Peterson Residential is committed to providing personalized care in a warm and supportive environment. We strive to enhance the quality of life for each resident by ensuring their comfort, safety, and happiness.
Peterson Residential is located at 455 South Kona, Fresno, CA 93727 in Fresno County, California
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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