Your Carepanion - Mission San Jose

Cons

• The reviewer describes On My Care as unsupportive and disorganized.
• They state clinicians were not paid on time, or for several months.
• Repeated follow-ups produced no explanation.
• HR was unresponsive and unreachable.
• A lack of communication and accountability is labeled unprofessional and unethical.
• The reviewer contends that compensation should not be a worry and that the company fails this basic responsibility.
• They strongly advise healthcare professionals to avoid working with On My Care until issues are addressed.
• They note rude and unprofessional nurses.

Review

This account comes from a physical therapist who joined On My Care with an expectation of a supportive, well-organized workplace. Instead, they describe a professional experience that has been among the most frustrating of their career. The contrast between what was promised and what they encountered is stark, turning what should be a stable, constructive environment into one marked by continual disappointment and doubt.

At the core of the grievance is compensation. The reviewer reports that payments were late or not made at all for several months. Despite persistent follow-ups, there was never any explanation offered for the delays. Attempts to reach human resources were described as futile, with the department seemingly unresponsive. This pattern of delayed or missing pay, coupled with a complete lack of information, created a persistent sense of insecurity and frustration.

Communication breakdown and accountability are highlighted as major issues. The reviewer notes an absence of timely, honest communication about payroll and related administrative matters. The HR team's unresponsiveness amplified the problem, leaving clinicians without a clear path to resolution or remediation. In the reviewer's words, this combination amounts to more than poor customer service or internal inefficiency - it feels unethical when a health care provider's livelihood is on the line.

Beyond the personal financial strain, there is a broader concern about patient care. The reviewer points out that healthcare professionals should not have to worry about when or whether they'll be compensated for their time, especially when serving vulnerable patients. When administrative and financial responsibilities falter, the ability to deliver consistent, quality care is put at risk. In their view, On My Care fails in this most fundamental obligation, undermining both staff morale and patient trust.

The implications for those considering joining the organization are clear. The reviewer strongly advises other healthcare professionals to avoid working with On My Care until the company addresses its glaring administrative and financial shortcomings. They describe the workplace as unsafe and unsustainable for building a legitimate career, emphasizing that a supportive infrastructure must precede any meaningful professional growth.

An additional note in their critique is a mention of the nursing staff. They describe the nurses as rude and unprofessional, attributing a negative dimension to the workplace culture. This characterization contributes to the overall impression of a disorganized, tense environment where both administrative and interpersonal elements undermine the experience of care providers and possibly the care itself.

Taken together, the account portrays a medical services organization plagued by systemic administrative and financial dysfunction. The lack of timely payment, poor communication, unresponsiveness from HR, and the perceived unethical handling of important operational duties create an atmosphere that the reviewer views as inappropriate for a sustainable career in healthcare. The warning to prospective clinicians is emphatic: until these issues are addressed, On My Care is unlikely to offer a reliable or safe professional home.

This part of Fremont, California, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With several pharmacies nearby, accessing prescription medications and healthcare supplies is made easy. In addition, there are numerous parks within a short distance, allowing for opportunities to enjoy outdoor activities and nature. A selection of restaurants and cafes provide options for dining out or grabbing a quick bite to eat. For entertainment, there are theaters nearby for catching the latest movies. Transportation options such as BART stations and airports make it convenient for travel needs. In case of medical emergencies or routine visits, hospitals and healthcare facilities are readily accessible in the vicinity. Overall, this area offers a mix of convenience, leisure, and healthcare options that may suit the needs of seniors looking to settle down in Fremont.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (2.8 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.4 miles)
• Walmart Pharmacy (4.1 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.9 miles)

Parks

• Old Mission Park (1.7 miles)
• Irvington Park (3.1 miles)
• Lake Elizabeth (4.3 miles)
• Fremont Central Park (4.6 miles)
• Murphy Park (5.4 miles)
• Meyer Park (5.6 miles)
• Niles Community Park (6.3 miles)

Restaurants

• In-N-Out Burger (3.2 miles)
• In-N-Out Burger (4.9 miles)
• Jack's Restaurant & Bar (5.1 miles)
• McDonald's (5.3 miles)
• Dave & Buster's (5.6 miles)
• Pho Kim Long (6.5 miles)
• In-N-Out Burger (8.4 miles)

Cafes

• Daily Bagel Cafe (4.4 miles)
• Philz Coffee (5.2 miles)
• Panera Bread (5.3 miles)
• Starbucks (5.9 miles)
• Starbucks (8.6 miles)
• Roy's Station Coffee & Tea (10.3 miles)
• Starbucks (10.8 miles)

Theaters

• AMC NewPark 12 (5.1 miles)
• Century 20 Great Mall and XD (5.6 miles)
• AMC Mercado 20 (8.3 miles)
• AMC DINE-IN Sunnyvale 12 & IMAX (10.6 miles)

Transportation

• Fremont BART Station (5.3 miles)
• Milpitas BART Station (6.2 miles)
• Union City BART Station (8.5 miles)
• Terminal A (8.9 miles)
• The Club at SJC (8.9 miles)
• Norman Y. Mineta San Jose International Airport (SJC) (9 miles)
• Santa Clara Transit Center (10 miles)

Hospitals

• Washington Hospital Heliport (5.3 miles)
• Carbon Health (9 miles)

Places of Worship

• Wat Buddhanusorn (7.2 miles)

Physicians

• Abbott Vascular (8.5 miles)
• Vaughn, Sarah Spring Fertility Management (8.8 miles)
• Regional Medical Center (10 miles)
• Palo Alto Medical Foundation (10.5 miles)
• San Jose Medical Center (10.9 miles)
• VHC Sunnyvale Clinic (10.9 miles)
• Santa Clara Valley Health & Hospital System (10.9 miles)