Casa Del Norte is a senior community in Escondido, CA.
Information last verified:
820 South Upas Street, Escondido, CA 92025
For more information about senior living options: (866) 208-4318
3 from 35 reviews
5 stars
12
4 stars
5
3 stars
3
2 stars
0
1 stars
15
Overall Review of Casa Del Norte
common9 reviews mention this
Staff is consistently described as kind
Residents frequently describe staff as respectful, friendly, and responsive.
Across the reviews, residents repeatedly mention friendly, helpful, and courteous staff, including management taking time to answer questions and care teams staying available for day-to-day needs. Multiple reviewers also describe prompt follow-through when something goes wrong, including an apology and quick attention after a mistake. Not every experience was positive—some reviews complain about rudeness from office staff or management—but the majority of mentions are about respectful treatment.
caveat6 reviews mention this
Maintenance response is a mixed bag
Maintenance is praised for quick fixes, but some residents report ongoing problems.
Several reviews say maintenance responds right away and is prompt when requests come in, and some residents describe repairs being handled after they notify the team. At the same time, other residents report repeated issues or delays, including hot water problems, broken appliances, and concerns that certain problems were not fully resolved. There are also complaints about storage handling and follow-up, so maintenance quality seems to vary by situation and resident experience.
common4 reviews mention this
Quiet, peaceful living shows up often
Many residents describe the property as quiet and peaceful.
More than one review highlights a calm environment, with mentions of quiet conditions and a peaceful feel. A few reviewers also connect that to the property being clean and well-kept, and to apartments feeling private enough that neighbors are not intrusive. One caveat is that a small number of reviews focus on major service disruptions, which could affect day-to-day comfort.
common5 reviews mention this
Pool, hot tub, and activities
Residents point to pool and hot tub time, plus a calendar of activities.
Residents mention the pool and hot tub as highlights, including a heated pool and clean, well-maintained use. Reviews also describe an activities program and events like game night and church gatherings, with one resident emphasizing a dedicated activities director. The main downside is that another review says amenity access changed, including reduced hours and pool closures on weekends, which contradicts a consistent “always available” experience.
caveat4 reviews mention this
Hot water and cooling issues come up
Utility problems like hot water and cooling can seriously disrupt comfort.
A recurring theme is discomfort from utility failures, including multiple reviews describing hot water outages or dangerous temperature swings. Cooling concerns also appear, with one resident reporting an AC unit that would not properly cool their space despite requests. Other reviews cite additional in-unit issues—like leaks, rusted stove elements, and broken disposal—so some residents describe more than a minor maintenance inconvenience when utilities and appliances fail.
caveat4 reviews mention this
Rent increases are a recurring complaint
Several reviews say rent rises feel too steep or unpredictable.
Some residents criticize pricing changes, saying rent was jacked up over time or that costs increased after ownership changes. There are also reviews calling rent and fees difficult to justify, including concerns about what was agreed to before moving in. While a few reviewers describe rent as reasonable, the negative pricing mentions repeat often enough to stand out as a consistent concern.
common2 reviews mention this
Nearby shopping and medical are close
Residents highlight easy access to everyday essentials and medical care nearby.
One review notes the area is walkable with many restaurants and fast food, plus grocery stores nearby. Another review references nearby medical options as part of the surrounding convenience. The nearby mix includes quick stops for food, pharmacies, and a short drive to a hospital.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Board and Care Home
Transportation
MC Clellan-Palomar Airport (11 miles away)
Nearby Places of Interest
This part of Escondido, California, offers a variety of amenities and services that cater to seniors looking for convenience and entertainment. With multiple dining options such as Chick-Fil-A, Raising Cane's Chicken Fingers, and Filippi's Pizza Grotto Escondido nearby, residents can enjoy a diverse selection of cuisine. In addition, there are several pharmacies within close proximity, including CVS Pharmacy and Walgreens, providing easy access to medication and healthcare needs. For medical care, there are several physicians' offices and hospitals nearby, ensuring residents have access to quality healthcare services. The area also features cafes like Starbucks for socializing or relaxing with a cup of coffee. Furthermore, there are several parks for outdoor recreation and green spaces to enjoy nature walks. With transportation options like MTS Del Lago Station available, getting around the area is convenient. Overall, this part of Escondido offers a blend of practicality and leisure activities that could make it an attractive option for seniors looking for a comfortable living environment.
Restaurants
Chick-Fil-A (0.7 miles)
McDonald's (0.7 miles)
Raising Cane's Chicken Fingers (0.8 miles)
In-N-Out Burger (0.9 miles)
McDonald's (0.9 miles)
Filippi's Pizza Grotto Escondido (1 miles)
Plan 9 Alehouse (1 miles)
Pharmacies
CVS Pharmacy (0.8 miles)
Walgreens (0.9 miles)
Walgreens (1.2 miles)
Good Neighbor Pharmacy (1.7 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.4 miles)
Vons Pharmacy (3.3 miles)
Physicians
Sarina Adhikary Sharma, MD (1.1 miles)
Brano Cizmar, MD (1.4 miles)
Paul W Hinshaw DO (1.4 miles)
Dermatology Specialists (1.4 miles)
Valley Parkway Medical Building (1.4 miles)
Allergy & Asthma Med Group (1.4 miles)
Graybill Medical Group - Escondido Grand Office (1.4 miles)
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Casa Del Norte photos
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Board and Care Home
MC Clellan-Palomar Airport (11 miles away)
Exceptional, compassionate staff and a warm, affordable community with engaging activities.
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