Yolo Hospice

Pros

• The Yolo Cares team is thoughtful, responsive, loving, patient, and incredibly knowledgeable.
• They go above and beyond to ensure every family feels seen, heard, and comforted during life's most difficult times.
• Their presence is not only professional, but truly personal.
• Yolo Cares is a shining example of what it means to care with heart.
• Galileo Place adult day program has been a blessing for families, with a new, clean facility and a welcoming environment.
• The program offers many programs and groups to support caregivers.
• The on-call nurses are exceptional and dedicate extra efforts on behalf of families.
• Yolo Hospice is professional, compassionate, and supportive, earning high regard from those they serve.

Cons

• They described a terrible experience and would not recommend the hospice, citing a pushy and unprofessional staff member named Jean.
• They stated admissions were confusing and their loved one was declined as a patient, calling it a horrible experience.
• They felt the organization was poorly organized with a lack of communication, making coordination difficult.
• They reported neglect in memory care and poor coordination between Palm Gardens and YOLO Hospice, which worsened the situation.
• They said, apart from two exceptional nurses, the care was poor and mostly delivered over the phone, with no fixed schedule.
• They felt the experience did not live up to what was promised and found it disappointing and not helpful.
• They believed the hospice's quality had declined over time and was no longer as caring as before.

Review

In Yolo County, families describing their experiences with Yolo Cares and its hospice and day programs paint a nuanced portrait: a community that can be incredibly nurturing and supportive, while also facing real organizational challenges that can color a family's journey in difficult times. The collections of stories emphasize the power of human connection at life's most tender moments, even as they acknowledge that every client's path is different and that not all interactions are unmarred by friction.

Many families speak with gratitude about the heart behind the care. A recurring refrain highlights an outstanding, caring community that has stood by families since difficult losses. Reviews consistently describe the hospice team as attentive, compassionate, and deeply committed. Phrases like "incredible attention and care," "deep compassion and unwavering support," and "their dedication is evident in every interaction" recur throughout, underscoring a sense that the people involved genuinely intend to ease a family's burden. Commentators describe team members as thoughtful, responsive, loving, patient, and incredibly knowledgeable - caregivers who "go above and beyond to ensure that every family feels seen, heard, and comforted." The presence they bring is portrayed as both professional and personal, with many noting a calming, gentle demeanor and a felt sense of "care with heart." For countless families, the organization is described as front-and-center in terms of priorities, with care extended to the very moment in which families most need it.

Beyond the clinical and in-home support, the organization's day program - the Galileo Place adult day program - receives high praise for improving quality of life for clients and easing the burden on caregivers. Termed a "blessing for mom," the program is praised for its warm, welcoming atmosphere and the visible happiness of attendees. Parents and caregivers recount that their loved ones are well cared for, safe, and engaged in a variety of activities. The facility itself is described as new and clean, featuring a reading room, art room, TV room, quiet spaces, and a garden, along with practical amenities like shower facilities and accessible bathrooms. The social aspect is highlighted as a lifeline: mom initially nervous becomes excited about returning to see friends, and caregivers appreciate the range of programs designed to support those who care for someone navigating life with serious illness.

Yet the experience is not uniformly positive, and several reviews reflect moments of frustration or disappointment. One reviewer vented a blunt caution: "Terrible experience. I would not recommend this hospice company," citing a specific negative interaction with a staff member named Jean, described as pushy and unprofessional. Another account laments a decline in the quality and consistency of care, noting that Yolo Hospice had once been seen as kind and capable but now felt diminished. Some families describe admissions as confusing or distressing, including accusations of being declined as a patient despite long-standing ties to the community. These experiences emphasize the fragility of trust in end-of-life care and the high emotional stakes involved when communications falter or processes feel opaque.

The most challenging narratives point to broader organizational and systemic issues, especially during the height of the pandemic. A family members' account emphasizes profound frustration: "Under-organization and lack of communication was quite shocking." They describe having to advocate fiercely to coordinate with the hospice and other care providers, a situation that eroded the sense of partnership and left a patient feeling less supported than hoped. The reviewer also points to conflicts between different care networks (for example, memory-care services and Palm Gardens) that created further confusion and stress during an already overwhelming time. The message is clear: when lines of communication break down, even well-intentioned teams can struggle to meet families' needs.

Other reviews illustrate a spectrum of lived experiences within the same organization. A more recent narrative foregrounds a mixed outcome: two exceptional on-call nurses stood out for their dedication, while the rest of the experience did not meet expectations, including delays in essential comfort kits, unpredictable scheduling, and a lack of home health aides or volunteers. The reviewer notes that much of the support occurred over the phone rather than in person, and that the schedule appeared inconsistent. While acknowledging the professionalism of some staff, this account serves as a reminder that positive potential exists alongside operational gaps, and that the actual experience of care can hinge on specific staff, moments, and timelines.

Despite these varied experiences, several caregivers and professionals reflect back to the core strengths that have sustained their trust and gratitude over time. A number of voices emphasize the continuity and dedication visible in the work of Yolo Cares, praising their ongoing commitment to compassionate, patient-centered care. Other reviewers recount longstanding gratitude - examples from 2019 and earlier describe a level of care that shaped their decisions and left a lasting impression. There is a repeated sense of relief and gratitude for the supportive, "heaven-sent" attributes of the team, with families expressing confidence that - despite imperfections - Yolo Hospice has, at its best, offered invaluable comfort, information, and practical assistance during the hardest days.

Taken together, these reviews reveal a field of care defined by extraordinary empathy and meaningful personal connections, paired with real-world challenges in administration, communication, and program coordination. For families navigating hospice, end-of-life planning, or caregiver support in Yolo County, the stories suggest a service capable of remarkable humanity and genuine dedication, even as it invites ongoing attention to organizational clarity, consistent communication, and reliable scheduling. The overarching takeaway is one of balance: the same organization that inspires heartfelt thanks for its compassionate presence also invites candid feedback about structure and process, urging both families and providers to engage in open, proactive dialogue to ensure that the care delivered truly aligns with the hopes and needs of those at life's most delicate moments.

Located in Davis, California, this area offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several hospitals and specialized physicians nearby, residents have easy access to healthcare options. There are also plenty of dining options ranging from fast food chains like In-N-Out Burger to more upscale choices like Tres Hermanas and Sophia's Thai Bar & Kitchen. Transportation is readily available with an Amtrak station close by, making it easy to travel around the area. Additionally, there are cafes such as Dutch Bros Coffee and Panera Bread for socializing or enjoying a cup of coffee. For recreation, parks like Central Park and Slide Hill Park provide opportunities for outdoor activities. Overall, this part of Davis offers a well-rounded community with a range of services tailored to meet the needs of seniors looking for a vibrant and engaging neighborhood to call home.

Hospitals

• Kaiser Permanente (0.1 miles)
• Cowell Student Health Center (1.4 miles)
• Infusion Center: Sutter Davis Hospital (2.7 miles)
• Obstetrics/Gynecology: Sutter Davis Hospital (2.7 miles)
• Woodland Healthcare (9.1 miles)
• Woodland Skilled Nursing Facility (9.3 miles)
• Cottonwood Healthcare Center (9.7 miles)

Physicians

• Institute For Restorative Health (0.1 miles)
• Student Health & Counseling Service (1.2 miles)
• Community Psychiatry Associates (1.5 miles)
• Henry E. Bennett, Oral Surgery (1.7 miles)
• Medical Vision Technology Ophthalmology Group (1.7 miles)
• Specialized Orthopedic Surgeons (1.7 miles)
• Elizabeth Pham, MD (1.7 miles)

Restaurants

• In-N-Out Burger (0.4 miles)
• Tres Hermanas (0.5 miles)
• Good Friends Hawaiian Poke & Ramen (0.6 miles)
• Sophia's Thai Bar & Kitchen (0.6 miles)
• Raising Cane's Chicken Fingers (0.7 miles)
• Davis Tasty Kitchen 888 (0.7 miles)
• Burgers and Brew (0.8 miles)

Transportation

• Amtrak (0.5 miles)
• Sacramento Jet Centers (11.9 miles)

Cafes

• Dutch Bros Coffee (0.5 miles)
• Temple Coffee (0.6 miles)
• Panera Bread (0.7 miles)
• Peet's Coffee and Tea (0.7 miles)
• Starbucks (1.9 miles)
• Starbucks (2.6 miles)
• Starbucks (7.1 miles)

Places of Worship

• Davis Korean Church (0.6 miles)

Parks

• Central Park (0.8 miles)
• Slide Hill Park (1.4 miles)
• Community Park (1.5 miles)
• Rainbow City (1.5 miles)
• Covell Greenbelt Area 3 (1.9 miles)
• Pioneer Park (8.5 miles)
• Renfree Park (10.8 miles)

Pharmacies

• Rite Aid (1.6 miles)
• Save Mart Supermarkets (2 miles)
• CVS Pharmacy (2.4 miles)
• Health Mart Pharmacy (9.6 miles)
• Corner Drug Co. (9.6 miles)
• Walgreens (9.8 miles)
• Rite Aid (10 miles)

Theaters

• State Theatre (9.7 miles)