Purglen of Cupertino

Pros

• Cupertino Family Dental is described as an excellent spot with super clean facilities and professional, friendly staff.
• The doctors and staff are friendly and caring, providing thorough treatment and care.
• The practice is loved by families for treating everyone in the family.
• Kids enjoy visits thanks to caring staff and distractions like TVs during cleanings.
• The office is very clean, and the staff are nice; the doctor is professional.
• Patients have great experiences and would recommend the practice to friends.
• The staff are sweet and welcoming; hygienists and doctors are thorough every visit.
• Dr. Lo is a long-time trusted dentist with clean facilities and an easy experience.
• The team is attentive and careful, making visits very comfortable.
• Families have trusted Cupertino Family Dental for decades, praising the people and facilities.
• The service is friendly and thorough, with clean, modern facilities.
• The team is genuine, explains procedures clearly, and plans care thoughtfully.

Cons

• A reviewer advised to avoid Cupertino Family Dental, calling it overpriced.
• The staff allegedly denied the promised complimentary night guards and tried to sell more after Invisalign treatment.
• The reviewer claimed the services are overpriced and that night guard pricing appeared negotiable, implying dishonesty.
• Another reviewer described a disappointing experience with unexpected charges for services not discussed or agreed upon in advance.

Review

Cupertino Family Dental is described by many patients as an excellent, spotless, and genuinely welcoming practice where care and professionalism shine through every visit. The overall impression is that this is more than just a dentist office - it's a community-minded, patient-focused team that takes pride in clean facilities, modern equipment, and a calm, reassuring atmosphere for both adults and children. Patients repeatedly highlight the high standards of cleaniness and the careful, considerate approach that makes even routine cleanings feel thorough and relaxing.

A recurring theme across reviews is the warmth and attentiveness of the staff and doctors. People note that the doctors and the entire team are friendly, caring, and easy to talk to, with staff members who patiently explain procedures and billing in clear terms. The front desk staff, especially Nancy and Cassie, are singled out for making insurance questions and finances approachable, while the hygienists and assistants are praised for their gentle, thorough work. The practice is frequently described as a place where you're treated like family, with staff who genuinely seem to care about your comfort and understanding of your dental health.

Many families have built long relationships with Cupertino Family Dental. Several reviews mention decades of loyalty - children growing up with the same care, parents bringing in siblings, and even multi-generational trust. The practice's "family" identity is underscored by stories from patients who have been with the office for 20, 30, or more years, and who appreciate the sense of continuity, personalized attention, and the feeling that the office grows with their needs. The recent renovations are seen as a welcome upgrade that maintains the same comforting culture while offering modern facilities and new, high-tech equipment.

Specific clinicians and team members receive frequent praise for their expertise and bedside manner. Dr. Lo is repeatedly cited as a trusted, skilled dentist who provides professional, thorough care, while Dr. S. Lin and Dr. Amy are commended for clear explanations and careful procedures. The experience with the hygienists is a standout for many: Alice is described as exceptionally gentle and meticulous, capable of easing dental anxiety; Kim is recognized for thorough cleanings and for offering helpful product recommendations to prevent cavities. The combination of friendly reception, skilled clinical care, and a thoughtful approach to prevention comes through strongly in these accounts.

The range of services and the outcomes patients report are broad and positive. From routine checkups and cleanings to more complex treatments - extractions, implants, root canals, and crowns - patients consistently describe successful results and minimal discomfort. Several reviews emphasize the precision and care that help preserve natural teeth, with a strong emphasis on patient education and preventive strategies. Even challenging experiences are framed in terms of the team's professionalism and the state-of-the-art environment, where patients feel informed, respected, and comfortable throughout the process.

A few reviews acknowledge exceptions, offering a balanced view of the practice. One patient notes unexpected charges and what they perceived as upselling around Invisalign and night-guard arrangements, suggesting a need for clearer upfront information about costs and services. This perspective reminds readers that, while the vast majority of experiences are highly positive, it's still prudent for prospective patients to confirm pricing details and expectations before proceeding with treatments.

Overall, Cupertino Family Dental emerges as a trusted, long-standing option for families and individuals alike. The combination of a spotless facility, friendly and professional staff, and a broad menu of effective dental services has earned a loyal following. Patients feel welcomed, supported, and cared for - whether they're coming in for a routine cleaning, a complex procedure, or the simple reassurance of a compassionate, patient-centered team. For many, the experience is so positive that they speak with confidence about recommending the practice to friends and family, and they express a strong sense of gratitude for finding a dental home that meets their needs across generations.

This part of Cupertino, California, offers a convenient and diverse range of amenities for senior living. With a variety of restaurants ranging from casual dining options like In-N-Out Burger to more upscale choices such as Fogo De Chao, seniors can enjoy a culinary experience to suit their preferences. Nearby parks like Portal Park and Cupertino Memorial Park provide opportunities for outdoor recreation and relaxation. Access to multiple pharmacies within close proximity ensures easy access to medication and healthcare essentials. Additionally, the area boasts reputable healthcare facilities like Palo Alto Medical Foundation and El Camino Hospital for comprehensive medical care. For entertainment, seniors can visit theaters like AMC DINE-IN Sunnyvale 12 & IMAX or Pruneyard Cinemas. Overall, this part of Cupertino offers a well-rounded living environment with various conveniences tailored to meet the needs of seniors seeking an active lifestyle in a vibrant community setting.

Restaurants

• Cafe Lattea (0.4 miles)
• BJ's Restaurant & Brewhouse (1.4 miles)
• The Hambak Japanese Fusion Cuisine (1.5 miles)
• Falafel Stop (2.5 miles)
• In-N-Out Burger (3 miles)
• McDonald's (3.2 miles)
• Fogo De Chao (3.5 miles)

Parks

• Portal Park (0.7 miles)
• Maywood Park (1.6 miles)
• Cupertino Memorial Park (1.8 miles)
• Earl J Carmichael Park (2.3 miles)
• Serra Park (2.5 miles)
• Central Park (2.7 miles)
• Ponderosa Park (3.1 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)

Cafes

• Apple Park Café (1.1 miles)
• 7 Leaves Cafe (1.3 miles)
• Caffe Macs (1.3 miles)
• Panera Bread (1.4 miles)
• Coffee & Water Lab (2 miles)
• Sunright Tea Studio (2.7 miles)
• Starbucks (4.8 miles)

Transportation

• Apple Park Transit Center (1.2 miles)
• Sunnyvale Caltrain Station (4.3 miles)
• Santa Clara Transit Center (4.8 miles)
• Santa Clara Caltrain Station (4.9 miles)

Physicians

• Allergy & Asthma Associates Of Northen California (2.1 miles)
• Palo Alto Medical Foundation (3.1 miles)
• Shen Medicine Pediatrics and Associates (3.3 miles)
• VHC Sunnyvale Clinic (3.3 miles)
• Santa Clara Valley Health & Hospital System (3.3 miles)
• Silicon Valley Eye Physicians (3.3 miles)
• Ear Associates & Rehabilitation Services (3.7 miles)

Theaters

• AMC DINE-IN Sunnyvale 12 & IMAX (4 miles)
• Pruneyard Cinemas (4.8 miles)
• AMC Mercado 20 (5.2 miles)

Hospitals

• O'Connor Hospital (4.2 miles)
• Valley Health Center Bascom (4.5 miles)
• Surgery Center Mountain View (5 miles)
• El Camino Hospital (5.1 miles)

Places of Worship

• Calvary United Methodist Church (5.2 miles)