Newport Del Mar Guest Homes II

Pros

• The staff tend to residents with kindness and care.
• The community feels like home, with warm smiles and hugs from residents and staff.
• Maria, the activities director, arranges pet therapy by borrowing visitors' dogs.
• The grounds are lush and green; the cottages are clean and cozy.
• The outdoor area is nice and staff turnover is low, indicating stability.
• Volunteers help keep the community lively throughout the week.
• Hospice liaisons regard the community as a favorite due to the friendly team and thriving residents.
• Liam is a wonderful guide who is very helpful and puts concerns first.
• The facility empowers residents to express themselves in a safe space.
• The staff are friendly and the environment is clean and welcoming.
• Residents stay active with engaging daily activities, and meals are high quality.
• Pacifica Newport Mesa is described as beautiful, welcoming, and like a family with caring staff.

Cons

• The reviewers state that the staff hardly cares about residents.
• They claim residents are changed only twice in the morning and by the second time they are soaked in their own feces.
• They note residents are left at tables with no activities.
• The staff are described as inefficient and cutting corners.
• They claim staff talk to residents as if they were children.
• The kitchen is described as disgusting, with roaches, gnats, and mold.
• They urge others to reconsider placing a loved one there.

Review

In Orange County, a pair of memory care and senior living communities consistently earns high marks from families, professionals, and visitors who walk through their doors. Across multiple first-hand accounts, Newport Mesa Senior Living and its sister Pacifica Senior Living Newport Mesa come across as places where care feels personal, atmosphere feels like home, and staff go beyond the basics to create a sense of safety, dignity, and daily purpose for the residents.

One enduring theme is the warmth and availability of the staff. Visitors describe being greeted with genuine smiles and a palpable sense of welcome the moment they arrive. The energy in the lobby and common spaces often carries through the hallways, where residents and staff share moments of affection and easy conversation. A consistent thread is the love of pet therapy: an activities director, Maria, is frequently highlighted for her habit of borrowing visitors' dogs so residents can engage closely with comforting animal interactions. The result is a living experience that feels lively yet intimate, where the grounds - lush, green, and well-kept - complement cozy cottage-style living spaces that feel both clean and inviting. In many eyes, this combination turns a visit into a warm reminder of home, and it's easy to see why many would readily recommend these communities to loved ones.

Beyond the initial warmth, several reviews emphasize stability and community resilience. The outdoor areas strike reviewers as particularly remarkable, with a sense of life and movement that's not always present in other memory care settings. A notable advantage cited is staff longevity: years of service from caregivers translate into lower turnover and deeper familiarity with the residents' histories, routines, and preferences. The presence of volunteers throughout the week - especially on Saturdays - adds to the sense of a bustling, benevolent community, making the atmosphere feel energized while still maintaining individualized attention. Even professionals who visit for hospice liaison purposes repeatedly remark that this is one of their favorite communities, praising the friendly team and how well residents appear to be thriving under attentive, steady care.

Of course, no community review is without its cautions, and a single strongly negative account sits among the praise. In that instance, a family describes severe concerns about care and hygiene, claiming that staff neglect residents, fail to provide activities, and allow residents to become soiled at meals. They also allege problems in the kitchen, including roaches, gnats, and mold, and question the ethical and emotional burden of care in such conditions. While this perspective stands in stark contrast to the prevailing positive sentiment, it is presented as a heartfelt warning from a family who felt compelled to reconsider placement. It serves as a salient reminder that, as in any elder care decision, experiences can vary and individual encounters with staff, management, and facility maintenance shape very real outcomes for residents and families.

Amid this spectrum of experiences, other reviewers recount moving that decision to place a loved one under careful professional care with gratitude for the process and the people involved. One family described the transition from home care to a facility as challenging yet handled with forethought and planning for potential episodes. They specifically noted the staff's approach to helping residents express their emotions in a safe, structured environment, a strategy the reviewer connects with familiar methods used in educational settings. A guide named Liam is repeatedly praised for putting concerns first, providing clear information, and helping families feel that every angle has been considered. Another reviewer commends the team for a combination of friendliness, professionalism, and attentiveness - names like Rosie and Maria surface as consistently reliable points of contact who foster a sense of calm and trust.

In terms of daily life within these communities, visitors repeatedly highlight the quality of care and the sense that residents remain engaged and valued. Descriptions include clean environments with appealing decor, a schedule filled with meaningful activities, and staff who treat residents with kindness and dignity. The same notes appear across multiple testimonials: staff are upbeat, residents stay busy with activities and music, and caregivers emphasize not just safety but the emotional well-being and meaningful participation of each individual. There is a shared belief that a well-rounded care experience - encompassing nutritious meals, stimulating programs, and compassionate companionship - can coexist with a homey, comforting atmosphere that families hope to find.

Taken together, the stories paint a nuanced portrait of Newport Mesa Senior Living and Pacifica Senior Living Newport Mesa. The communities are praised for their welcoming environments, person-centered care, and active engagement that helps residents thrive. They are loved by families who value the peace of mind that comes from a staff that appears both stable and devoted, as well as by professionals who recognize the care approach as thoughtful and well-coordinated. At the same time, the cautionary voice in the mix serves as an important reminder for ongoing vigilance: the quality of care, environmental cleanliness, and staff responsiveness must consistently meet high standards to sustain the trust families place in these communities. For many who visit or consider placement, the prevailing positive impressions - friendly faces, meaningful routines, and a home-like ambiance - suggest a strong likelihood of a comfortable, respectful, and well-supported life for loved ones in this corner of Orange County.

This part of Costa Mesa, California, offers a convenient and bustling location with a variety of amenities within close proximity. Seniors residing in this area will have easy access to multiple pharmacies, physicians' offices, and hospitals for their healthcare needs. Additionally, there are several cafes and restaurants nearby for dining options, as well as parks for outdoor recreation. With John Wayne Airport just a short drive away, traveling is made simple for any seniors who may have family or friends visiting from out of town. For entertainment, there are theaters within a reasonable distance for movie buffs to enjoy. Overall, this part of Costa Mesa provides a mix of convenience and leisure activities that cater to the needs and interests of seniors in the community.

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• Newport Heart North (1 miles)
• Newport Orthopedic Institute (3 miles)
• Hoag Tustin Legacy (7.7 miles)
• Hoag Medical Group (7.7 miles)
• Coastal Kids (8.1 miles)
• Kaiser Permanente Orthopedics (8.1 miles)
• Kaiser Permenente Tustin Medical Offices (8.7 miles)

Hospitals

• Hoag Hospital Newport Beach (1.3 miles)
• Kaiser Permanente Hospital (8.1 miles)

Cafes

• MoonGoat Coffee Roasters (1.3 miles)
• Honor Coffee Roasters (1.6 miles)
• Blue Bottle Coffee (1.6 miles)
• Northside Cafe (2.9 miles)
• Nespresso Boutique at Bloomingdale's (3.9 miles)
• Rose Bakery Cafe (3.9 miles)
• Starbucks (3.9 miles)

Restaurants

• Dick Church's Restaurant (2.2 miles)
• Cafe R & D (2.6 miles)
• Red O (2.7 miles)
• Raising Cane's Chicken Fingers (3.4 miles)
• In-N-Out Burger (3.5 miles)
• The Capital Grille (3.9 miles)
• Boudin SF (4 miles)

Parks

• Seeley Park (2.7 miles)
• Huntington Central Park (3.2 miles)
• Huntington State Beach (3.4 miles)
• Bonita Canyon Park (3.5 miles)
• Corona Del Mar State Beach (3.7 miles)
• William R. Mason Regional Park (4.8 miles)
• Mile Square Regional Park (5.8 miles)

Transportation

• John Wayne Airport (SNA) (4.1 miles)
• Terminal A (4.2 miles)

Theaters

• Amc Tustin 14 At The District (6.4 miles)
• Century Huntington Beach And Xd (8 miles)