HomeCare Professionals - Sacramento, CA

Pros

• The service had the potential to provide value, but unfortunately, expectations were not met.
• There were instances of individuals who showed initial dedication to their tasks.
• Some customers appreciated the effort when staff did arrive on time.
• Feedback highlights a desire for improvement in reliability and communication.
• The experiences could guide future enhancements to service quality.

Cons

• The overall experience received a rating of one due to poor service.
• Service providers failed to show up as scheduled, causing frustration.
• Workers left after just two hours instead of completing the expected four-hour shift.
• The quality of work was inadequate, with only half the tasks finished.
• There was a lack of reliability, with last-minute cancellations and no-shows reported.
• Customers felt that the high costs were not justified by the level of service received.

Review

The overall sentiment expressed in the reviews is one of profound dissatisfaction with the service provided. Customers have voiced their frustrations about what they perceive as inadequate performance, ultimately leading to a poor experience that has compelled some to sever ties with the company completely. One particularly critical review captured this sentiment succinctly, stating that an individual’s mother had "fired" the service due to its consistent failures. This metaphor illustrates not only disappointment but also a complete loss of trust in the company's ability to meet basic expectations.

A recurring theme throughout the feedback is reliability—or rather, the lack thereof. Customers reported instances where scheduled personnel simply failed to show up for their appointments without any prior notice or explanation. For clients who rely on these services, such unpredictability can disrupt plans and lead to significant inconvenience. When people make arrangements expecting help at a certain time, having no one arrive can be more than just frustrating; it affects daily routines and hinders productivity.

Additionally, some reviewers noted that when staff did arrive, they often did not fulfill their obligations. One user described situations where workers were contracted for four hours but left after just two hours of work, leaving numerous tasks unfinished and creating further challenges for customers attempting to manage their priorities effectively. This apparent disregard for completing contracted duties raises concerns about accountability and professionalism within the workforce provided by the company.

Moreover, customers feel that they are not receiving value for their money with these services. The cost incurred seems disproportionate to the quality of service delivered—if it can even be called that—as many felt they paid a premium while receiving subpar assistance in return. Such experiences lead clients to question whether investing in this particular service is worthwhile or if they would be better off seeking alternative options elsewhere.

The impact of last-minute cancellations adds another layer of frustration among users. Instances where personnel rescheduled or canceled without adequate notice only exacerbate existing issues. Individuals who depend on reliable support become understandably upset when commitments are broken at the last moment, leaving them scrambling for alternatives amid already busy schedules.

In summary, it’s evident from these reviews that customers harbor significant grievances towards this service provider due to lapses in reliability, accountability issues related to work completion, perceived low value relative to cost, and frequent cancellations or absences by staff members. Such cumulative negative experiences have led many individuals—including family members like those involved in one review—to actively seek out other providers capable of delivering dependable service and meeting client needs more effectively in today's competitive market.

This part of Citrus Heights, California offers a convenient and well-equipped neighborhood for senior living. With multiple cafes, pharmacies, restaurants, and medical facilities within a few miles radius, residents have easy access to essential services and amenities. The presence of parks and places of worship also provides opportunities for recreation and spiritual fulfillment. Additionally, the proximity to hospitals and transportation options ensures that seniors can easily access healthcare services and stay connected with the community. Overall, this neighborhood offers a well-rounded living environment for seniors seeking comfort, convenience, and accessibility in their daily lives.

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.4 miles)
• Starbucks (2.6 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (3.2 miles)
• Dutch Bros Coffee (4.5 miles)
• Starbucks (4.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Rite Aid (2.2 miles)
• Sunrise Village (2.3 miles)
• Safeway Food & Drug (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.4 miles)

Restaurants

• Wendy's (1.3 miles)
• Raising Cane's Chicken Fingers (1.4 miles)
• El Tapatio (2 miles)
• Nixtaco (2.3 miles)
• McDonald's (2.6 miles)
• Umi Sushi (3.2 miles)
• Chevy's Fresh Mex Restaurants (3.3 miles)

Physicians

• UC Davis Medical Group (2.5 miles)
• Mercy San Juan Hospital (3.2 miles)
• Mary Jammal MD (3.4 miles)
• Sutter Medical Group (3.6 miles)
• Naveen Mishra (3.7 miles)
• Kaiser Permanente Department of Psychiatry (3.8 miles)
• Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (3.8 miles)

Parks

• Maidu Regional Park (2.8 miles)
• Harry Crabb Park (3.3 miles)
• Hillsborough Park (3.3 miles)
• Sacramento Bar (4.3 miles)
• Negro Bar State Park (4.3 miles)
• Sunrise Area American River Parkway (4.4 miles)
• Diamond Oaks Park (4.9 miles)

Hospitals

• San Juan Surgery Center (3.1 miles)
• Kaiser Permanente Hospital (3.5 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (3.5 miles)
• Kaiser Permanente Labor and Delivery (3.6 miles)
• Sutter Roseville Outpatient I.V. Therapy (4.8 miles)
• Sutter Roseville Medical Center (4.9 miles)

Places of Worship

• St Mel's Catholic Church (3.1 miles)
• Crossroads Christian Fellowship Wesleyan Church (3.2 miles)
• SDA Ukrainian Church (3.2 miles)

Transportation

• Roseville Amtrak (3.8 miles)

Theaters

• Century Theatre (3.9 miles)
• Regal Ua Olympus Pointe (4.2 miles)