Comfort Keepers
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3833 Schaefer Avenue Suite J, Chino, CA 91710
For more information about senior living options: (844) 490-3973
The caregiver provided by the agency was all right. The lady who takes care of her dad is very caring and likable. Dad's care needs have improved. The prices of the agency were similar to others in the market. The office staff at the agency were professional and fine during sign-up.
The office has a problem with returning phone calls and giving back deposits. The company is irritating due to being too far away. The agency seems more focused on money than providing quality care. They attempted to raise the cost by a dollar per hour.When signing up for a caregiver service, everything seemed fine at first. The office staff appeared friendly and accommodating. However, as time went on, it became evident that there were some issues with the company. One major problem was their lack of responsiveness when it came to returning phone calls. It was frustrating to have to chase them down for information or assistance.
Another concern arose when it came to getting deposits back after discontinuing their services. It appeared that retrieving these funds became a hassle, requiring multiple follow-ups and persistence from the customer. This added unnecessary stress during an already challenging transition period.
One significant downside with this particular provider was its distance from the client's location. While the caregiver assigned to the job was satisfactory, having a company so far away proved inconvenient for both parties involved. Recognizing the need for a closer option became imperative due to improved care needs for the individual in question.
Despite these frustrations, one positive aspect stood out - the quality of the caregiver herself. The lady assigned to take care of Dad showed exceptional care and compassion towards him. Her genuine dedication provided comfort and reassurance during this difficult time.
However, when considering the agency as a whole, concerns were raised about their priorities. They seemed more focused on financial matters rather than addressing the needs and concerns of their clients seamlessly. Customers felt that they were just another source of income for the agency rather than individuals in need of reliable assistance.
It is worth noting that price-wise, this provider fell within a similar range compared to other options in the market. However, there was one instance where they attempted to raise costs by an additional dollar per hour, which left customers feeling slightly taken advantage of.
In conclusion, while there were positive aspects within this caregiving agency such as a compassionate caregiver and reasonable pricing overall, there were also notable drawbacks that impacted customer satisfaction significantly. Issues with communication, difficulty retrieving deposits after discontinuation of services, and inconvenient location all contributed to the decision to seek an alternative caregiver option that is closer and addresses these concerns more effectively. Trust and reliability are essential when it comes to caregiving, making it imperative to find a provider that prioritizes the well-being of its clients above all else.
The Comfort Keepers assisted living community in Chino, CA is located in a convenient and vibrant area with easy access to various amenities. Residents can enjoy the nearby cafes, where they can relax and socialize while enjoying a cup of coffee or a delicious treat. For those who appreciate the outdoors, there are several parks within close proximity, providing opportunities for leisurely strolls, picnics, or even outdoor exercises.
The community also offers easy access to pharmacies and physicians, ensuring that residents have convenient options for their healthcare needs. In case of any emergency or medical concerns, residents can feel at ease knowing that medical assistance is readily available.
When it comes to dining options, residents have multiple choices as there are four restaurants nearby. Whether they prefer fine dining or casual meals with friends and family, these establishments offer a range of cuisines to satisfy various tastes and preferences.
Transportation is made easy with one transportation option nearby. This allows residents the freedom to explore the local area or attend appointments without the need for personal vehicles.
For those seeking spiritual fulfillment or connection with their community, there are two places of worship conveniently located nearby. This provides an opportunity for residents to engage in religious services or participate in community events.
To add entertainment and cultural experiences into their lives, residents can take advantage of the one theater located nearby. Whether it's catching a play, musical performance, or movie screening, this option ensures that residents have access to quality entertainment just a stone's throw away from their home.
In conclusion, the Comfort Keepers assisted living community in Chino offers its residents not only comfortable living accommodations but also easy access to various amenities that enhance their overall quality of life.
Located in Chino, California, this area offers a range of amenities that cater to the needs of seniors. With several physicians and medical facilities nearby such as Total Care Walk In Clinic, The Robert & Beverly Lewis Family Cancer Care Center, and Pomona Valley Hospital Medical Center, residents have access to quality healthcare services. In terms of dining options, popular chains like In-N-Out Burger and Golden Corral are within a short distance for convenient meals. Additionally, there are cafes like Panera Bread and Starbucks for social gatherings or quiet moments alone. For entertainment, Harkins Theatres Chino Hills 18 is nearby for movie nights. Parks like Chino Hills Community Park provide opportunities for outdoor activities and relaxation. Transportation options including the Montclair Metrolink Station and Ontario International Airport ensure easy travel access. Overall, this part of Chino offers a mix of healthcare services, dining choices, recreational activities, and convenient transportation options suitable for senior living.
Comfort Keepers is located at 3833 Schaefer Avenue Suite J, Chino, CA 91710 in San Bernardino County, California
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