Bios Care Services in Chino, CA

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Bios Care Services in Chino, CA

Bios Care Services is a senior community in Chino, CA.

Information last verified: June 12, 2026

13781 Roswell Avenue, Suite D, Chino, CA 91710

For more information about senior living options: (866) 208-4318

4.8 from 79 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Bios Care Services

common 28 reviews mention this

Care teams feel truly supportive

Residents and families describe a supportive team that treats them with warmth and dignity.

Across the reviews, families repeatedly say the team was compassionate, respectful, and patient during a stressful, end-of-life period. People also describe staff members balancing clinical needs with genuine human presence, and feeling comfortable asking questions. Several reviewers mention ongoing support after a loved one passed, including check-ins and continued outreach to the family.

differentiator 18 reviews mention this

After-hours help and 24/7 access

Families report fast help when they call, including after-hours and round-the-clock access.

A consistent theme is that calls were answered promptly and questions were handled without a long wait. Multiple reviewers mention a 24/7 phone number, after-hours nurse access, and situations where staff responded quickly when symptoms changed or a crisis came up. A few families also describe continuous support during the final days so they weren’t left managing alone.

common 14 reviews mention this

Quick coordination of supplies

Families say the team helped coordinate medications and equipment quickly.

Several reviews describe getting supplies, medications, and equipment delivered promptly after enrollment or when needs changed. Families mention bed setup and medication fulfillment, plus guidance on what would be needed next. Reviewers often contrast the ease of coordination with how overwhelming the process felt before they connected with the team.

differentiator 12 reviews mention this

Staff helps families feel at home

Residents and families describe care that supports comfort in the home setting.

Many reviewers talk about receiving hospice or palliative care at home and in residential settings, with an emphasis on keeping a loved one comfortable. A number of families mention nurses staying bedside for extended periods and ensuring comfort during the final transition. Several reviews also highlight that the team included family support alongside patient care, helping make day-to-day decisions feel manageable.

caveat 1 reviews mention this

Billing and deposit policy concern

One reviewer raised concerns about a deposit refund after a cancellation notice dispute.

One review reported frustration with deposit return timing and the explanation provided for keeping part of the deposit. The same reviewer tied the experience to a lack of responsiveness and clear resolution attempts. This comes from a single account and is not echoed elsewhere in the provided reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Transportation

Ontario International (8 miles away)
John Wayne Orange Co (24 miles away)

Nearby Places of Interest

Located in Chino, California, this area offers a range of amenities and services suitable for senior living. With multiple physicians and medical facilities nearby such as Total Care Walk In Clinic, The Robert & Beverly Lewis Family Cancer Care Center, and Kaiser Permanente Diamond Bar Medical Offices, residents have access to quality healthcare options. Additionally, there are several restaurants like In-N-Out Burger and Golden Corral, cafes including Panera Bread and Starbucks, as well as parks like Chino Hills Community Park and Frank G. Bonelli Regional Park for recreational activities. Public transportation options such as Montclair Metrolink Station and Ontario International Airport are also conveniently situated within a few miles. Lastly, hospitals like Pomona Valley Hospital Medical Center provide easily accessible healthcare services for seniors in the area.

Physicians

Total Care Walk In Clinic (0.2 miles)
Dr Crum (2.1 miles)
The Robert & Beverly Lewis Family Cancer Care Center (5.4 miles)
Chapparal Medical Group (5.4 miles)
US Healthworks Medical Group (5.7 miles)
Baby Bump Studios (6.1 miles)
Kaiser Permanente Diamond Bar Medical Offices (6.6 miles)

Restaurants

In-N-Out Burger (0.4 miles)
Del Taco (0.6 miles)
Titan Burgers Chino (3 miles)
Golden Corral (3.2 miles)
McDonald's (5.4 miles)
Lazy Dog Restaurant & Bar (6.1 miles)
McDonald's (6.1 miles)

Cafes

Panera Bread (0.5 miles)
Omomo Tea Shoppe (1.3 miles)
Starbucks (4.8 miles)
Starbucks (5.2 miles)
The Coffee Bean and Tea Leaf (5.3 miles)
Starbucks (5.8 miles)
Starbucks (5.9 miles)

Parks

Chino Hills Community Park (1.2 miles)
Ruben S Ayala Park (2 miles)
Alterra Park (3.4 miles)
Pantera Park (4.1 miles)
Citrus Park (6.9 miles)
Frank G. Bonelli Regional Park (7.4 miles)
Deer Creek Park (7.5 miles)

Theaters

Harkins Theatres Chino Hills 18 (1.2 miles)
AMC DINE-IN Montclair Place 12 (5.9 miles)

Pharmacies

Rite Aid (1.4 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.3 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (3.4 miles)
Super RX Pharmacy (3.9 miles)
Walgreens (4.3 miles)

Places of Worship

BAPS Shri Swaminarayan Mandir (2.3 miles)
Crosspoint Church (3.9 miles)
Calvary Chapel Golden Springs (5.9 miles)
Charisma Life Church (6.3 miles)
First Presbyterian Church Upland (8 miles)

Transportation

Chino Airport (CNO) (4.6 miles)
Montclair Metrolink Station (6.5 miles)
Pomona Station (6.6 miles)
Ontario International Airport - Terminal 2 (8.1 miles)
Baggage Claim T2 (8.1 miles)
Ontario International Airport (ONT) (8.5 miles)
Ontario Int'L-Terminal 4 (8.6 miles)

Hospitals

Pomona Valley Hospital Medical Center (5.4 miles)
San Antonio Community Hospital Maternity Information Services (8.2 miles)
San Antonio Medical Center (8.4 miles)
Casa Bonita (8.5 miles)

Frequently Asked Questions

Where is Bios Care Services?

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